How long does Under Armour warranty last. What products are covered by Under Armour warranty. How to file a warranty claim with Under Armour. Are there any exclusions to Under Armour’s warranty policy. What proof of purchase is required for Under Armour warranty claims. Does Under Armour offer international warranties. How does Under Armour handle wear and tear issues.
Understanding Under Armour’s Warranty Coverage
Under Armour, a leading athletic apparel and footwear brand, offers a comprehensive warranty policy to protect consumers’ investments in their products. This warranty covers defects in materials and workmanship for most of their sports apparel, footwear, and accessories. But what exactly does this entail?
The warranty typically covers manufacturing defects that affect the product’s performance or durability. This could include issues like seams coming undone, zippers malfunctioning, or materials deteriorating prematurely. However, it’s important to note that normal wear and tear from regular use is not covered under the warranty.
How long does the Under Armour warranty last? The duration of coverage can vary depending on the specific product. Generally, most items are covered for one year from the date of purchase. However, some premium products may have extended warranty periods. It’s always best to check the product’s packaging or accompanying documentation for the exact warranty duration.
Products Covered by Under Armour’s Warranty
Under Armour’s warranty policy extends to a wide range of products. Here’s a list of some popular items covered:
- UA HOVR running shoes (e.g., Sonic, Phantom, Infinite)
- UA Sportsstyle sneakers (e.g., Curry, HOVR Phantom)
- HeatGear and ColdGear apparel
- UA Rush/Recover compression gear
- UA swimwear
- UA Golf apparel
- UA Sports masks and gaiters
- UA backpacks, duffel bags, and tote bags
Are all Under Armour products covered by the warranty? While most products are covered, there are some exceptions. Customized products, limited edition collaborations, and items purchased at factory outlet stores may have different warranty terms or may not be covered at all. Additionally, digital devices, watches, headphones, and heart rate monitors typically have more limited warranties.
Exclusions and Limitations of Under Armour’s Warranty
To fully understand Under Armour’s warranty policy, it’s crucial to be aware of its exclusions and limitations. What voids an Under Armour warranty? Here are some key factors that can nullify warranty coverage:
- Normal wear and tear from regular athletic use
- Improper care or maintenance (e.g., incorrect washing or drying methods)
- Accidental damage (e.g., drops, collisions, or other impacts)
- Unauthorized repairs or alterations to the product
- Re-sold products (warranty only applies to the original retail purchaser)
- Non-compliant use (using products outside their intended purpose)
- Counterfeit products
Why does Under Armour have these exclusions? These limitations help ensure that the warranty covers genuine manufacturing defects rather than issues arising from misuse or normal degradation over time. It also encourages proper care and use of the products, which can extend their lifespan.
Filing a Warranty Claim with Under Armour
When you encounter a problem with your Under Armour product that you believe is covered by the warranty, how do you proceed? The process of filing a warranty claim with Under Armour is straightforward but requires attention to detail. Here’s a step-by-step guide:
- Gather necessary information: Product details, date of purchase, and proof of purchase
- Visit Under Armour’s official website and navigate to the warranty claim section
- Fill out the online claim form with all required information
- Provide a detailed description of the product issue
- Submit photos of the defective product if requested
- Wait for a response from Under Armour’s customer service team
How long does it take for Under Armour to process a warranty claim? While processing times can vary, Under Armour typically responds to warranty claims within 5-7 business days. Complex cases may take longer to resolve.
Proof of Purchase Requirements for Warranty Claims
When submitting a warranty claim to Under Armour, providing proof of purchase is typically a crucial step. But what constitutes valid proof of purchase? Here are some acceptable forms:
- Original receipt or invoice from an authorized Under Armour retailer
- Digital copy or photo of the receipt
- Bank or credit card statement showing the purchase
- Order confirmation email for online purchases
- Gift receipt (if the item was received as a gift)
Why does Under Armour require proof of purchase? This requirement serves multiple purposes. It verifies that the product is genuine Under Armour merchandise, confirms the date of purchase to ensure the warranty is still valid, and helps prevent fraudulent claims.
In some cases, Under Armour may make exceptions to the proof of purchase requirement, especially if the product issue is clearly a manufacturing defect. However, having your proof of purchase ready will generally make the warranty claim process smoother and faster.
International Warranty Coverage for Under Armour Products
As a global brand, Under Armour’s presence extends far beyond its home country. But does Under Armour offer international warranties? The answer is yes, but with some caveats.
Under Armour’s warranty policy is generally consistent across different countries. However, the specific terms and conditions may vary slightly depending on local laws and regulations. Here are some key points to consider regarding international warranty coverage:
- Products purchased from authorized retailers in one country are typically covered by warranty in other countries where Under Armour operates
- The warranty claim process may differ in various regions
- International shipping costs for warranty claims may be the responsibility of the customer
- Some countries may have different warranty durations due to local consumer protection laws
How can international customers file a warranty claim? If you’re outside the United States, it’s best to contact your local Under Armour customer service for specific instructions. They can guide you through the process and inform you of any region-specific requirements.
Handling Wear and Tear Issues
One of the most common concerns for athletes using Under Armour products is how the company handles wear and tear issues. It’s important to understand that normal wear and tear from regular use is not covered under the warranty. But how does Under Armour define “normal” wear and tear?
Normal wear and tear typically includes:
- Fading or discoloration of fabrics over time
- Slight pilling on clothing surfaces
- Gradual loss of cushioning in footwear
- Minor scuffs or abrasions from regular use
How can you differentiate between normal wear and tear and a manufacturing defect? Manufacturing defects usually appear early in the product’s life and affect its core functionality. For example, if a seam comes undone after only a few uses, this would likely be considered a defect rather than wear and tear.
While wear and tear isn’t covered under warranty, Under Armour does strive to produce durable products that withstand the rigors of athletic use. If you’re experiencing what you believe to be premature wear, it’s worth contacting Under Armour’s customer service. They may be able to offer care advice or, in some cases, make exceptions if the wear seems unusually rapid.
Tips for Prolonging the Life of Your Under Armour Gear
To get the most out of your Under Armour products and potentially avoid warranty issues, consider these care tips:
- Follow care label instructions carefully
- Use appropriate washing and drying methods for each product type
- Store gear properly when not in use
- Rotate between multiple pairs of shoes to allow proper drying and recovery
- Address minor issues (like loose threads) promptly to prevent them from worsening
Beyond the Warranty: Under Armour’s Customer Service
While the warranty policy covers many issues, what happens if you encounter a problem that falls outside of warranty coverage? Under Armour’s commitment to customer satisfaction extends beyond their formal warranty policy.
How does Under Armour handle customer concerns outside of warranty coverage? The company often takes a case-by-case approach to resolving customer issues. Even if a problem isn’t technically covered by the warranty, Under Armour’s customer service team may still be able to offer solutions such as:
- Repair advice for minor issues
- Discounts on replacement products
- Guidance on proper product care and maintenance
- Information about newer products that might better suit your needs
Can you return Under Armour products after the warranty period? While the standard return policy typically applies only within a certain timeframe after purchase, Under Armour may make exceptions for quality issues that arise later. It’s always worth reaching out to their customer service team to discuss your specific situation.
Contacting Under Armour Customer Service
If you need to reach out to Under Armour regarding a warranty claim or any other product-related issue, there are several ways to do so:
- Phone: Call their customer service hotline
- Email: Send a detailed message to their customer support email address
- Live Chat: Use the chat feature on their website for real-time assistance
- Social Media: Reach out via their official social media channels
- In-Store: Visit an Under Armour retail location for face-to-face assistance
Remember to have your product information and proof of purchase ready when contacting customer service. This can help expedite the process and ensure you receive the most accurate assistance possible.
The Future of Under Armour’s Warranty Policy
As consumer expectations and technology evolve, so too do warranty policies. How might Under Armour’s warranty policy change in the future? While we can’t predict specific changes, there are several trends in the industry that could influence future warranty policies:
- Increased focus on sustainability and product longevity
- Integration of smart technology in apparel and footwear
- Growing emphasis on customer data and personalized experiences
- Expansion of digital warranty claim processes
Will Under Armour offer extended warranties in the future? Some high-end athletic brands have begun offering extended warranty options for premium products. While Under Armour doesn’t currently offer this, it’s possible they may consider such options in the future, especially for their more technical or expensive product lines.
As Under Armour continues to innovate and expand its product range, it’s likely that their warranty policy will evolve to match. Keeping an eye on official announcements and regularly checking their warranty terms can help you stay informed about any changes or improvements to their coverage.
The Role of Customer Feedback in Shaping Warranty Policies
Customer feedback plays a crucial role in shaping company policies, including warranties. How does Under Armour incorporate customer feedback into their warranty process? The company likely uses several methods:
- Analyzing common issues reported in warranty claims
- Conducting customer satisfaction surveys
- Monitoring social media and online reviews
- Gathering feedback from retail partners
By paying attention to customer experiences and concerns, Under Armour can refine its warranty policy to better serve its customers while also improving product quality and durability.
Length of Coverage
What Products are Covered
Exclusions
Warranty Claims Process
Proof of Purchase Requirements
Wear and Tear
Defects
Manufacturing Faults
Repair, Replace or Refund
Contacting Under Armour
Online Claim Form
In-Store Returns
Mail-In Repairs
International Warranties
Extended Warranties
Proof of Purchase Requirements for Under Armour Warranty Claims
When submitting a warranty claim to Under Armour, proof of purchase is typically required. The company wants to verify that the product in question was actually purchased from an authorized Under Armour retailer. This helps prevent fraudulent claims.
So what constitutes valid proof of purchase? The original receipt or invoice from the store where you bought the Under Armour item is ideal. This receipt should clearly show the store name, date purchased, product name/description, and price paid. Make sure to keep this in a safe place when you buy Under Armour gear!
If you’ve lost your receipt, there are some other options for providing proof of purchase: a picture of the receipt, a bank or credit card statement showing the purchase, an order confirmation email if bought online, or even a gift receipt if the item was given to you.
Under Armour may make exceptions to the proof of purchase requirement under certain circumstances, like if the product issue is clearly a defect covered under warranty. But in general, they’ll request you submit some type of purchase verification.
The reason is simple – the proof of purchase confirms you bought a genuine Under Armour product, not a knockoff. It also verifies the date of purchase so they can determine if the product is still under warranty or not based on the coverage timeframes.
In summary, keep that receipt or invoice when buying Under Armour! Having purchase proof ready will make any future warranty claims much easier to process. You’ll likely need to provide it both when initially filing the claim and when sending the defective product back. Just snap a quick photo or scan of it so you have it handy on your phone or computer if needed.
What Products are Covered Under the Under Armour Warranty
When reviewing the Under Armour warranty policy, one of the key questions is – what products are actually covered? Understanding the scope of coverage will determine if you can submit a warranty claim for your particular item.
In general, Under Armour provides a warranty against defects in materials and workmanship for most of their sports apparel, footwear, and accessories. This includes tops, bottoms, underwear, bras, socks, shoes, bags, headwear, and more. Some of the brand’s most popular products covered under warranty include:
- UA HOVR running shoes – Models like the Sonic, Phantom, Infinite, Flow, and Velociti.
- UA Sportsstyle sneakers – Such as the Curry, HOVR Phantom, Slingflex, and Charged Pursuit.
- HeatGear/ColdGear apparel – Including shirts, leggings, shorts, and long sleeve tops.
- UA Rush/Recover compression gear.
- UA swimwear – SWACKet swim tops and bottoms for men/women.
- UA Golf polos, pants, shorts, and skorts.
- UA Sports masks and gaiters.
- UA backpacks, duffel bags, and tote bags.
There are some exceptions though. Customized products or limited edition collaborations may not be covered, nor are items bought at factory house stores. Additionally, accessories like digital devices, watches, headphones, or heart rate monitors have more limited warranties.
To check if a specific product you purchased is covered under the Under Armour warranty, reference your receipt or product packaging. All items with a warranty should state the terms and duration. You can also contact UA customer service directly to verify coverage.
Reviewing the list of included products above can serve as a helpful guideline. But ultimately checking your receipt or product details will provide confirmation if your UA gear is protected in case of defects or quality issues arising down the road.
Exclusions from the Under Armour Warranty
While Under Armour provides warranties to cover defects for most of their products, there are certain exclusions that apply. Understanding what voids the warranty or is not covered can help set proper expectations when submitting a claim.
Here are some of the key exclusions to note with Under Armour’s warranties:
- Normal wear and tear – Materials wearing down from regular athletic use over time is not considered a defect.
- Improper care or maintenance – Damage from improper washing, drying, storage, etc. voids the warranty.
- Accidental damage – Warranties do not cover damage from drops, collisions, or other impacts.
- Unauthorized repairs or alterations – Any changes made to the product’s original form voids the warranty.
- Re-sold products – Only the original retail purchaser can file a warranty claim.
- Non-compliant use – Using products outside their intended purpose or activity type specified.
- Counterfeit products – Knockoff or fake UA gear is not covered.
Additionally, coverage timeframes and duration varies based on the product type. Apparel generally has a more limited warranty period than footwear, bags, or other gear. Any defects arising outside the stated coverage window would not be eligible for warranty replacement or repair.
It’s also important to note that proof of purchase is required for warranty claims. So without an original receipt, invoice, or other confirmation of buying from an authorized Under Armour retailer, the process becomes much more difficult.
While Under Armour stands behind their products against premature defects, as with any manufacturer’s warranty there are reasonable exclusions. Reviewing the warranty details or contacting UA customer service allows clarifying if an issue would be covered under warranty or not based on use, cause, and timeframe.
The Warranty Claim Process for Under Armour
When you discover a defect covered under warranty in an Under Armour product, what should you do to start the claim process? Here is an overview of the typical steps involved.
First, thoroughly examine the product to identify the issue. Check for any tears, broken seams, separated soles, or damage indicating a manufacturing defect. Be prepared to provide detailed information on the problem.
Next, have your proof of purchase ready. Locate the original receipt showing the retailer name, date purchased, product name/style, and price paid. Under Armour typically requires this for warranty claims.
Then, contact Under Armour customer service through their website, phone, email, social media, or in-store at an authorized dealer. Explain the defect and be ready to provide purchase details. Ask what documentation or photos they require.
At this stage, UA will review your claim and may request you complete an online warranty return form. Provide all details on the issue, product information, purchase proof, and photos if asked.
Once approved, you’ll receive a Return Merchandise Authorization (RMA) number or label either by email or physical mail. Use this for any returns back to Under Armour.
Finally, return the defective item following the instructions provided. This may involve mailing it back or dropping it off in-store. Use the RMA documentation and include all requested information like your claim number, name, contact info, etc.
Under Armour should inspect the returned product and process your claim based on the warranty terms. Outcomes could include repair, replacement with the same or similar product, or refund of the purchase price.
While every claim is unique, this provides a general overview of what to expect when starting the Under Armour warranty process. Promptly contacting them upon discovering an eligible defect, having your proof of purchase, and following UA’s instructions can all help facilitate smooth claim resolution.
Proof of Purchase Requirements for Under Armour Warranty Claims
When submitting a warranty claim to Under Armour, having proof of your purchase is a key requirement. Here is more detail on why it’s needed and what documents qualify as proof of purchase.
Under Armour requires purchase verification for all warranty claims to confirm:
- The product was bought from an authorized Under Armour retailer
- The purchase date to check if it falls within the warranty coverage period
- Details like product name, style, color to identify the specific item
This helps Under Armour validate the legitimacy of claims and prevent fraud. It also allows them to properly track products and issues arising.
In terms of what counts as proof of purchase, here are documents you can provide:
- Original receipt from the retailer
- Invoice or order confirmation email if purchased online
- Credit card or bank statement showing the transaction
- Gift receipt if the item was given to you
These should clearly show the retailer name, products purchased, prices paid, and the date of purchase. Under Armour may make exceptions if other evidence strongly indicates a manufacturing defect covered under warranty.
When buying any Under Armour gear, make sure to keep your receipt or invoice together until the warranty period expires. Take a photo or make a copy/scan as back-up. Without proof of purchase, you’ll have a much harder time getting a defective product repaired or replaced under warranty.
Providing complete purchase details legitimizes your claim and allows for efficient processing. So don’t discard that receipt too quickly after getting new Under Armour products! Keep it handy as you break-in your gear in case any manufacturing defects arise.
Wear and Tear Exclusions from Under Armour Warranties
When reviewing what is and isn’t covered by Under Armour warranties, one of the most common exclusions is normal wear and tear. This refers to the expected breakdown of materials over regular use.
Since Under Armour gear is designed for athletic activity and training, it will naturally experience abrasion, stretching, and other minor damage from normal wear. This gradual degradation is not considered a product defect.
For example, the tread wearing down on running shoes after extensive mileage is ordinary wear and tear. The sole foam compressing or midsole creasing from use would also fall under normal breakdown, not a premature defect.
On apparel, items like shirts or leggings thinning or pilling over time with consistent washing is expected. Printed logos fading slightly after many workouts does not indicate poor quality materials or manufacturing.
However, obvious issues like sole separation after light use or seams splitting on new leggings may indicate a defect that arose prematurely. These types of flaws in materials or construction could be covered under warranty.
When submitting a warranty claim, Under Armour will thoroughly evaluate the product to determine if the damage stems from regular wear and tear versus a true manufacturing defect. Photos and written details are very helpful for this assessment.
While Under Armour stands behind their products when flaws arise prematurely, wear over typical athletic use is accounted for. Reviewing warranty details helps set proper expectations for coverage and claims processing.
Defects Covered Under the Under Armour Warranty
When you discover a problem with an Under Armour product, how can you tell if it qualifies as a defect that may be covered under their warranty? Here are some guidelines.
Defects refer to flaws or issues arising prematurely that compromise the functionality, construction, or materials of a product. Some examples of defects covered by UA warranties include:
- Prematurely split or fraying seams on apparel or bags.
- Logos or printed graphics cracking or peeling off.
- Zipper failures like broken teeth or separations.
- Shoe sole delamination or midsole collapse.
- Eyelets or grommets breaking.
- Major discoloration or stains on unused products.
These types of flaws point to problems with the quality of materials or manufacturing processes. So Under Armour will warrant them as defects.
However, damage from regular athletic use like tread wear on shoes or minor pilling on shirts does not constitute a defect – only normal wear and tear.
When identifying possible defects, check if the issue arose prematurely given the age and use of the product. Also consider if it impacts the item’s function and performance for its intended activity.
Comparing wear patterns on both sides can help distinguish defects from normal breakdown as well. Focusing your claim details on qualifying defects will optimize your chances of approval for repair or replacement under UA’s warranties.
Manufacturing Faults Covered by Under Armour Warranties
One key purpose of Under Armour’s warranties is to cover any manufacturing faults that cause their products to breakdown prematurely. What counts as a manufacturing fault?
Manufacturing faults refer to problems that arise during the production process that cause flaws or compromise the integrity of materials and construction. Some examples include:
- Weak gluing or improper bonding during assembly.
- Issues with stitching or seams not holding.
- Defects in raw materials like rubber, foam, or fabric.
- Errors in the dying process affecting color consistency.
- Logo screen printing cracking or peeling.
These production mistakes result in products that don’t live up to Under Armour’s quality standards through no fault of the consumer. Items with manufacturing faults fail earlier than they should based on their design and materials used.
Under Armour warranties provide assurance that if any issues arise from the manufacturing process, the problems will be addressed. This gives consumers confidence in investing in UA gear.
When submitting a warranty claim, point out details that indicate a manufacturing fault rather than normal wear and tear. Photos often help clearly identify flaws originating from production versus use. Thoroughly explaining the issue can strengthen your case if a manufacturing defect compromised the product.
Under Armour stands behind their products against premature failure due to manufacturing faults. Their warranties offer protection if any defects come from the production process.
Repair, Replace or Refund Options Under Armour Offers for Warranty Claims
When you submit a valid warranty claim to Under Armour, there are typically three resolutions they may offer – repair, replacement, or refund. Which option they choose depends on the specific situation.
If the defect is relatively minor, Under Armour may elect to repair the item. Examples include re-stitching a seam, gluing a separated sole, or replacing a broken clasp or zipper. Repairs aim to fix the flaw so the product can be used again.
For more substantial defects where repair is not practical, Under Armour may replace the item with the exact same style and model if still available. If not available, a comparable alternative may be offered. Replacements effectively give the customer a version of the product free of defects.
In some cases, Under Armour may decide to issue a full or partial refund of the original purchase price rather than replace or repair the product. Refunds typically happen if the model is discontinued with no replacement available.
Under Armour reserves the right to choose which remedy they provide based on the claim details. The customer has the option to decline if unsatisfied with the proposed resolution. But in most cases, UA aims for the optimal fix – repair, replace or refund – to satisfy the customer.
Knowing the possible outcomes can set expectations when starting the Under Armour warranty process. Ultimately the goal is correcting any covered manufacturing defects in a fair, timely manner.
Contacting Under Armour for Warranty Questions or Claims
If you need to contact Under Armour regarding their warranty policy, have questions about coverage, or wish to file a warranty claim, there are several options to reach their customer service team.
The most direct method is calling Under Armour customer service at 1-888-727-6687. This toll-free number connects you with their warranty and returns department to discuss your issue.
You can also initiate questions or claims through Under Armour’s website at www.underarmour.com. Look for the Customer Service link which includes options to email their support team, start a live chat, or review FAQs.
Under Armour is also active on social media for customer service. You can send inquiries via Direct Message on platforms like Facebook, Instagram and Twitter. Just search “@UnderArmour” and use the Message button.
Finally, visiting an Under Armour Brand House or major retail store is an option. The sales associates can often start the warranty process in-person and provide details on next steps.
When initially contacting Under Armour, have details like your order number, receipt, product photos, and description of the issue ready. This will help expedite handling of your warranty inquiry or submission.
Promptly reaching out as soon as you discover a potential defect covered under warranty makes the process smoother. Use the communication channel you are most comfortable with to start resolving your claim.
Filing an Online Warranty Claim with Under Armour
If you need to submit a warranty claim on an Under Armour product, one convenient option is using their online claim form.
You can find the warranty claim form at www.underarmour.com under the Customer Service dropdown menu. Look for the “Online Returns” link.
The online form will first prompt you to enter the email address associated with your Under Armour account. If you don’t have an account, you can quickly create one using your email and password.
Next, you’ll be asked for details on the item, including product type, style name, color, size, date purchased, and order number if available. Providing as much identifying information as possible helps expedite review.
You’ll then explain the warranty issue, including a clear description of the defect, photos, and any other relevant details supporting your claim.
Make sure to have your proof of purchase like the original order receipt ready to attach. The claim cannot be processed without purchase verification.
Once submitted, you’ll receive a case number for tracking the status. Under Armour should follow up within 5-7 business days to confirm if approved and provide return shipping instructions.
Filing online is convenient, allows attaching photos of defects, and creates a trackable claim. Just be sure to provide thorough details and proof of purchase for optimal processing.
In-Store Returns for Under Armour Warranty Claims
If you prefer to handle warranty claims for defective Under Armour products in person rather than online, visiting an authorized retailer is an option worth considering.
Major athletic stores like Dick’s Sporting Goods, Academy Sports, and Modell’s that sell UA gear can often process returns for warranty issues directly in-store. Some Under Armour Brand House locations may also accept returns.
To start, bring the defective item and your proof of purchase like the original receipt. Explain the issue to the sales associate and show them the defect.
In many cases, the store can do a straight exchange for the same product if they have it in stock. No need to deal with shipping or waiting for replacements.
If they don’t have the item in stock, they can still initiate the warranty return. You’ll provide your contact information and documentation. The store will handle submitting the claim to Under Armour.
Once approved, Under Armour will send a replacement product either to the store for pickup or directly to your home address.
The easiest option is getting a direct exchange in-store. But even if that’s not possible, the retailer can handle the back-and-forth of the claim so you don’t have to.
Visiting a store that sells Under Armour provides a convenient way to get warranty defects resolved without the hassle of mail. Just bring the item, receipt, and details of the issue to get the process started.
Mailing in Defective Products for Under Armour Warranty Claims
For Under Armour warranty claims on defective products that can’t be handled directly through a retailer, you’ll likely need to mail the item back to UA for repair or replacement.
Start by contacting Under Armour customer service by phone, email, online form, etc. to explain the issue and start the claims process. Have your receipt ready.
UA should send you a Return Merchandise Authorization (RMA) form or label, either physically or via email. This will include a case number and shipping instructions.
Carefully pack up the defective item in a box with plenty of padding. Make sure to include any accessories or components that are part of the warranty claim.
Attach the RMA form/label to the outside of the package. Optionally include a letter with additional details on the defect and your contact information.
Ship the package via a trackable shipping carrier like UPS or USPS. Following the recommended shipping method per UA’s instructions reduces liability if lost.
Once received and inspected by Under Armour, they will process your claim. This may involve a repair, replacements with an identical or comparable product, or refund.
Under Armour should notify you once your claim is resolved. For replacements, the product will ship directly to your address.
While mailing defective items backs for warranty claims takes some time, following UA’s instructions helps ensure efficient handling and optimal resolution.
International Warranty Coverage by Under Armour
For customers who purchased Under Armour products outside of the United States, you may be wondering – does the warranty still apply internationally? Here’s an overview of UA’s global warranty coverage.
In general, Under Armour does honor warranties for eligible products internationally. However, the specific terms, duration, and claim processing procedures may vary depending on the country.
When reviewing warranty information on Under Armour’s website or product labels/hangtags, look for the country-specific details. This will spell out the length of coverage and other conditions for your location.
To start a warranty claim, contact the Under Armour office for your country. You can find this on their website under the “Contact Us” link. Each office has their own process for managing defects and returns.
Processing times and shipping/postage costs for international warranty claims are typically longer and more expensive compared to within the US. But Under Armour aims to make the process as smooth as possible even across borders.
One limitation is Under Armour may not offer replacements or repairs internationally on older products no longer sold in your country. A refund would be issued instead.
While some variances exist, Under Armour does strive to back their products with warranties for customers worldwide. Just ensure you review the specific terms and procedures required for your country when submitting claims.
Purchasing Extended Warranty Coverage from Under Armour
Under Armour provides limited warranties covering manufacturing defects for most of their products. But what if you want protection beyond the standard warranty period offered?
For certain Under Armour products, primarily footwear and electronics, you may have the option to purchase an extended warranty.
Extended warranties provide the same coverage as the original manufacturer’s warranty, but prolong the term 1-2 years beyond the standard duration. There is usually an additional cost for extended warranties.
For example, many Under Armour shoes have a 2-year limited warranty. But you could pay extra to get a 3 or 4-year extended warranty for additional peace of mind.
To get an extended warranty, you usually need to purchase it within 30-60 days of buying the original product for it to apply. Extended warranties are non-refundable.
Under Armour provides extended warranty options directly on some products during checkout online. Many authorized retailers like Modell’s and Champ’s Sports also offer UA extended warranties.
Evaluate if the extra coverage timeframe is worthwhile for your needs and usage levels. While the standard UA warranties are sufficient for most, extended warranties allow more time if you plan to use and wear the gear extensively.