Play Haven East Towne Llc
About the Provider
Description: At Play Haven we provide educational child care in the Madison and Sun Prairie area. For over 40 years we have been passionate about providing children with the tools that they need to be successful in every area of their lives. We are committed to providing children with a safe, secure, loving environment in which they can grow and learn.
We invite you to come and tour any of our four locations to discuss your child care needs with us, as well as assist you in making this very important child care decision. We look forward to meeting you and your child(ren)!
Additional Information: 3 stars. Initial License Date: 3/29/1998. Open Jan – Dec.
Program and Licensing Details
- License Number:
120039 - Capacity:
175 - Age Range:
6 Week(s) – 12 Year(s) - Enrolled in Subsidized Child Care Program:
No - District Office:
Wisconsin Dept of Children and Families (DCF)- Child Care Regulation and Licensing - District Office Phone:
608-266-9314 (Note: This is not the facility phone number.
)
)Inspection/Report History
Creative Garden LC Glen Burnie – Ba…
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Creative Garden LC Glen Burnie – Baltimore MD Licensed Child Care Center
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable,
but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns,
as the provider may have already addressed some or all issues. Reports can also be verified with your local daycare licensing office.
| Violation Date | Rule Number | Rule Summary |
|---|---|---|
| 2019-10-25 | 251.055(1)(g) | Release Of Child – Authorizations |
| Description: The center released a child to a relative that had not been authorized in writing. |
||
| 2019-09-05 | 251. 05(1)(f)4. |
Child Care Teacher – Entry-Level Training |
| Description: Staff A did not have entry-level training completed prior to working as a lead teacher in the Ladybugs classroom since January of 2019. |
||
| 2019-09-05 | 251.05(3)(c) | Close Supervision Of Children |
| Description: Each child was not closely supervised by a child care worker who is within sight and sound of the children to guide the children’s behavior and activities, prevent harm and assure safety when a child was possibly injured on the head while the teacher was changing a diaper in the bathroom and could not see all of the children in the classroom. The teacher was unaware how the injury occurred. |
||
| 2019-09-05 | 251.05(1)(L)1. | Staff Health Examination – Requirements |
| Description: Staff A did not have a Staff Health Report on file within 30 days of beginning work at the center as required.  |
||
| 2019-05-21 | 251.05(4)(b) | Staff-To-Child Ratios – Minimum |
| Description: Staff to child ratios were not met on May 13, 2019, in the Fireflies Room when 1 teacher was alone with 11 children from 8:00-9:13 a.m. with the total numerical weight adding to 1.25, which indicates a second teacher is required. |
||
| 2019-01-29 | 251.06(2)(d) | Access To Materials Potentially Harmful To Children |
| Description: Cleaning supplies and hand sanitizer were accessible to children in the school-age room. |
||
| 2019-01-29 | 251.05(1)(g)2. | Assistant Child Care Teacher – Qualifications |
| Description: Staff A did not have documentation of having completed the department approved non-credit course or credit course in Early Childhood Education to be qualified as an assistant teacher within 6 months of beginning work at the center.  |
||
| 2019-01-29 | 251.06(9)(g)1.b. | Food Service Staff – Clothing, Hair Restraints |
| Description: The cook was not wearing a hair net or a cap while preparing food. This was corrected during the licensing visit. |
||
| 2019-01-29 | 251.09(3)(a)9. | Infant & Toddler – Bottle Feeding |
| Description: The teacher was not holding a child during a bottle feeding when the child was sitting in a bouncy seat. |
||
| 2019-01-29 | 251.05(1)(L)1. | Staff Health Examination – Requirements |
| Description: Staff A did not have a health exam and TB test documented on the Staff Health Report, a required department form, due within 30 days of beginning work at the center. |
||
| 2018-12-05 | 251. 05(1)(b) |
Shaken Baby Syndrome Prevention Training |
| Description: Staff A and B did not have documentation on file of having completed Shaken Baby Syndrome prevention training. |
||
| 2018-12-05 | 251.05(1)(L)1.a. | Staff Health Examination – Illness |
| Description: Staff A did not have a TB test result documented on file within 30 days of beginning work at the center. |
||
| 2018-12-05 | 251.05(1)(L)1. | Staff Health Examination – Requirements |
| Description: Staff A and B did not have a Staff Health Report documented on file within 30 days of beginning work at the center. |
||
| 2018-07-11 | 251.04(6)(b) | Current, Accurate Daily Attendance Record |
| Description: The attendance was not current and accurate in the Bumble Bee room when 11 children were present and only 9 children were signed in on the attendance.  |
||
| 2018-07-11 | 251.06(9)(g)1.b. | Food Service Staff – Clothing, Hair Restraints |
| Description: The cook does not wear a hair restraint such as a hair net or a cap when preparing meals. |
||
If you are a provider and you believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.
Reviews
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Play Haven Child Care · 4111 E Towne Blvd, Madison, WI 53704, United States
United States Place Locations
4111 E Towne Blvd, Madison, WI 53704, United States · +1 608-249-8722
| Place Name | Play Haven Child Care |
| Average Rating | 2.4 (6 ratings) |
| Place Address |
4111 E Towne Blvd Madison WI 53704-3731 United States |
| Phone Number | (608) 249-8722 |
| Website |
http://www. playhaven.net/ |
| Opening Hours |
Monday: 6:00 AM – 6:00 PM Tuesday: 6:00 AM – 6:00 PM Wednesday: 6:00 AM – 6:00 PM Thursday: 6:00 AM – 6:00 PM Friday: 6:00 AM – 6:00 PM Saturday: Closed Sunday: Closed |
Location Information
| Full Address | 4111 E Towne Blvd, Madison, WI 53704, United States |
| Street Number | 4111 |
| Route | East Towne Boulevard (E Towne Blvd) |
| Locality | Madison |
| Administrative Area Level 1 | Wisconsin (WI) |
| Country | United States (US) |
| Postal Code | 53704 |
| Postal Code Suffix | 3731 |
| Type | point_of_interest, establishment |
| Latitude | 43.1228989 |
| Longitude | 43.1228989 |
| Geo Location |
(43. 1228989, -89.310433) |
Reviews of Play Haven Child Care
-
★☆☆☆☆ Asha Greer
I Would not recommend anyone taking their baby to this facility if they are under the age 1, first off they don’t have cleaning supplies for baby bottles due to laziness so you need to bring multiple clean bottles everyday because they are to lazy to clean one a few times a day, also your childs socks or pacifiers may come up missing and you will not be reimbursed, also the staff are very rude and they change teachers all the time.
Also they have a policy where they can drop your kid if they quote on quote feel like they can’t meet your needs or expectations. So if you complain about anything they can just drop you so they no longer have to deal with you, i guess because they get so many complaints that’s why they have it smh, staff are super unprofessional and when it came to the clean bottles situation they claim its a state law that they don’t clean the bottles. Stupidest thing I’ve ever heard from a child care, glad my son is back in his old day care already where they clean his bottles and make him fresh cooked meals everyday, play haven east town is just sad. All they care about is the money not your children 👎👎👎👎👎 -
★☆☆☆☆ Sarah Juszczak
I do not recommend this daycare to anyone. First of all, most of the staff are very rude. A lot of them have sour looks on their face when you come in to drop your child off. Just makes me wonder what happens when I leave. I have heard while walking my child to class very poor ways of handling a child who is misbehaving. A daycare is supposed to have ways of dealing with that other then yelling at a child that’s not even their child. They do not call you if your child was injured. my 3 yr old came home with injuries to his face and the only way I knew what happened was him telling me. The end of the day report is limited so it is very hard to work with your child if they are having issues.
My child has had 5 different teachers in less then a year of going to this daycare. My main concern is always my child but they were also very disrespectful to me. They talk about your personal business infront of other staff as well as people walking by, instead of walking you to a private area to talk about your bill they just yell it out for everyone to hear not to mention have no professionalism. I will say though that he had a couple of really nice teachers by the names of mr rob and ms Ashley. Besides that no way will I ever promote a child to this daycare in fact I will make it my duty to spread the word to other parents I know to never consider this place of business not only for their childs sake but for the unprofessionalism they have with the parents. -
★★☆☆☆ Bill Semaj
When I enrolled my kid at Play Haven East Towne it was convenient because we lived very close to the center. But we are grateful that we have now found a new home and school for our kid.
Because these people seem to care more about their profit margin than the kids. The kids do not get to form any attachments because these people change teachers like they were underwear. As soon as my son was getting attached to a teacher the next week she disappeared; the strange thing is the teacher usually seem like a lovely person . You were never sure which class the kid will be in when you went to pick him up. Sometimes when I got there in the evenings my three and a half year old was in a class with 4 to 8 years old. The daily sheet is usually vague and monotonous it only gets personal when my son behaved out of turn. If you love your kids take them else where! That place needs management. -
★★★★☆ Hannah Hilstat
I was really surprised when I saw the past comments about our child’s center. We first enrolled our 2 year old son three years ago and have had no complaints. The teachers are kind and helpful- it’s obvious the bond my son grew with his teachers and friends as he grew up here.
We were sad when it was time for him to go off to school but he loves coming back to visit when we pick up his baby sister. Not having our son in the infant room ever, my husband and I were nervous but our daughter seems to be happy and the baby teachers are so nice. I would say the only complaint we’ve had is our sons shirt would be dirty every once in a while, but we soon realized that is just what happens with kids. I recommend this center to my co-workers and friends all the time and will be coming back if we have another child in the near future. -
★☆☆☆☆ A Google User
I sent my 12 week old child here when I returned to work and pulled him out after only two days. I did not feel comfortable leaving my child in the care of the staff at Play Haven because the teachers in the infant room seemed overwhelmed and were not able to tell me what my baby did or how he behaved while I was away at work. The rooms were not clean, and the center was not organized. Please consider sending your child elsewhere and avoid the poor experiencing we had!
Stupidest thing I’ve ever heard from a child care, glad my son is back in his old day care already where they clean his bottles and make him fresh cooked meals everyday, play haven east town is just sad. All they care about is the money not your children 👎👎👎👎👎 
My child has had 5 different teachers in less then a year of going to this daycare. My main concern is always my child but they were also very disrespectful to me. They talk about your personal business infront of other staff as well as people walking by, instead of walking you to a private area to talk about your bill they just yell it out for everyone to hear not to mention have no professionalism. I will say though that he had a couple of really nice teachers by the names of mr rob and ms Ashley. Besides that no way will I ever promote a child to this daycare in fact I will make it my duty to spread the word to other parents I know to never consider this place of business not only for their childs sake but for the unprofessionalism they have with the parents. 
Because these people seem to care more about their profit margin than the kids. The kids do not get to form any attachments because these people change teachers like they were underwear. As soon as my son was getting attached to a teacher the next week she disappeared; the strange thing is the teacher usually seem like a lovely person . You were never sure which class the kid will be in when you went to pick him up. Sometimes when I got there in the evenings my three and a half year old was in a class with 4 to 8 years old. The daily sheet is usually vague and monotonous it only gets personal when my son behaved out of turn. If you love your kids take them else where! That place needs management. 
We were sad when it was time for him to go off to school but he loves coming back to visit when we pick up his baby sister. Not having our son in the infant room ever, my husband and I were nervous but our daughter seems to be happy and the baby teachers are so nice. I would say the only complaint we’ve had is our sons shirt would be dirty every once in a while, but we soon realized that is just what happens with kids. I recommend this center to my co-workers and friends all the time and will be coming back if we have another child in the near future. Nearby places
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