Introduction to accessing your Dick’s Sporting Goods account online
In this day and age, it’s easier than ever to manage your Dick’s Sporting Goods account completely online. With just a few clicks, you can sign in to view your order history, track deliveries, manage payment methods, and much more. But if you’re new to using the Dick’s website and app, the process can seem a bit daunting. Not to worry – this guide will walk you through step-by-step how to sign in to your account, overview the key features, and troubleshoot any issues you may encounter along the way.
Whether you’re a seasoned Dick’s customer or shopping with them for the first time, having an online account makes the experience smooth sailing. Let’s dive in!
Accessing Your Dick’s Account Login Page
The first step is simple – navigate to the Dick’s Sporting Goods website. You’ll see a few options to click “Sign In” at the top right of the screen, both on desktop and mobile. Click this to be brought to the account login page. Here, you’ll need to enter your email address and password associated with your Dick’s account. If you can’t recall your password, no problem – there is an option to recover your password on this page as well.
If you’ve never shopped at Dick’s before, you’ll need to create a new account first. Click “Create an Account” below the sign in fields. Enter your name, email, password, and any other info it asks for to set up your new account profile. Be sure to choose a secure password you’ll remember easily.
Viewing Your Dick’s Account Dashboard
Once signed in, you’ll land on your account dashboard. This is command central for managing your Dick’s profile! The layout is clean and simple to navigate. You’ll see your name, account number, and member status at the top. Below are various tabs to access the key sections of your account.
The main sections include: order history, payment methods, account details, email preferences, gift card balance, a link to your Dick’s credit card account, and more. You’ll likely spend most of your time in the order history section. Here you can view placed orders, check order status, see tracking numbers, print receipts, and request returns/exchanges.
Handy Features of Your Online Dick’s Account
Beyond just order reviewing and tracking, your Dick’s account has lots of handy features:
- Save items to a Wish List for future purchases
- View in-store pickup eligibility for items when shopping online
- Redeem gift cards, e-gift cards, and Dick’s Cash rewards
- Sign up for email and text alerts to get exclusive coupon codes and notices about sales or new product arrivals
- See your recommended items based on purchase history and indicated interests
- Check nearby store hours, locations, and product availability
Your account is also linked to any Dick’s credit card you may have. You can easily make payments, see your balance and credit limit, manage auto-pay, and more.
Troubleshooting Dick’s Account Login Issues
Occasionally you may run into problems accessing your account. Here are some tips to troubleshoot common issues:
- Forgotten password – Use the password recovery option on the login page, or reset via email.
- Incorrect email/password – Double check that you’re using the right login credentials associated with your account. Or reset the password.
- Account locked – This can happen after too many failed login attempts. You’ll need to contact Dick’s customer service to unlock it.
- Error messages – Read what the specific error says and follow those instructions. Or reach out to customer service for help.
- Can’t create account – Make sure you’re entering valid info (real name, working email, etc) and try again. Or contact support.
The Dick’s customer service team is available 24/7 via phone, live chat, or email if you run into any trouble. Reach out and they can lend a hand to get you back into your account.
Signing In Is Worth It
While it can take a few extra seconds to sign in to your account when shopping online with Dick’s, it is absolutely worth that minor inconvenience. Having your purchase history, payment info, and other details readily available makes shopping such a breeze.
You’ll also have an easier time tracking orders, getting support if needed, and utilizing the full range of account features like Wish Lists and rewards programs. So take the time to either sign in to your existing Dick’s profile, or set one up if you’re new to their website and stores.
Following this overview of how to access your online Dick’s Sporting Goods account, you should feel confident signing in and navigating each helpful section. Don’t hesitate to reach out to customer service if any problems pop up. Here’s to smooth sailing on your next Dick’s shopping trip!
Go to dickssportinggoods.com and click “Sign In”
Welcome to the first step in accessing your handy online Dick’s Sporting Goods account! Their website makes it a cinch to manage your profile entirely digitally in just a few clicks. But before we dive into all the cool account features, you need to actually get to the login page.
So without further ado, go to the Dick’s Sporting Goods website by typing dickssportinggoods.com into your browser’s address bar. Easy peasy lemon squeezy! The homepage will load up – you’ll see all the categories across the top like clothing, footwear, sports equipment, and more.
Now glance up to the top right section of the screen, both on desktop or mobile. See the little icon that either says “Account” or has a person silhouette? Give that a click. This will open up a dropdown menu for you to click “Sign In” or “Create an Account” if you’re new to Dick’s.
Click that “Sign In” option and voila – you are officially on the account login page! This is the gateway to accessing all the handy features your Dick’s account has to offer. Let’s cruise on in, shall we?
Entering Your Dick’s Account Credentials
Alright, the login page itself is super straightforward. You’ll see two text boxes – one for your email address and one for your account password. Take a sec to carefully type or paste those in properly.
Don’t stress if you can’t remember your password offhand. There is a handy link right there to reset your password via email. Just pop in your associated email address and Dick’s will send a reset link to refresh your memory.
Once you have your proper email and current password entered, hit that royal blue “Sign In” button below the fields. High five – you have now accessed your account login! Time to reap those sweet, sweet rewards.
New to Dick’s? Create Your Account!
Hold up now – what if you’ve never actually shopped with Dick’s before? Not a problem! You’ll just need to create a new account from scratch to get started.
On that same login page, click “Create an Account” underneath the password field. This will open up the account registration form. Fill in your name, email address, password, and any other info it asks you for.
When choosing a password, be sure to make it something secure yet easy for you to remember. Use a mix of letters, numbers, and special symbols if possible.
Double check you entered everything correctly and accept any terms of use agreements. Then hit that “Create Account” button at the bottom and boom – your new Dick’s profile is ready to start shopping!
Cruising the Account Dashboard
Logged in at last! You will now land on your snazzy Dick’s Sporting Goods account dashboard. Consider this your home base for managing all facets of your profile. The layout is really intuitive and simple to navigate.
Your name, account number, and member status appear at the top. Then below are various tabs and sections to explore all the key features. This includes order history, payment methods, account details, gift cards, and much more.
Take a few minutes to poke around and familiarize yourself with where everything lives. For most people, the order history section gets the most use. But don’t sleep on the other helpful account tools!
Now that you’re all signed in, let’s start reaping the rewards of your online Dick’s account. Happy shopping and account managing!
Enter your email address and password if you already have an account
Welcome back, Dick’s Sporting Goods shoppers! Assuming you’ve purchased with Dick’s before, you just need to sign in to your existing account to access all your profile perks. Let’s breeze through entering your login credentials so you can start browsing and buying in seconds.
On the Dick’s account sign in page, you’ll see two text boxes – one for your email address, and one for your password. This is where you’ll plug in the details associated with the Dick’s account you’ve previously set up.
Carefully type or paste your full email address into that first box. Please double and triple check that it’s 100% correct – one tiny typo could mean denied access. We’ve all been there, messing up our own login details!
Next, move onto the password field. Enter your unique account password exactly as you originally created it. This may include a mix of letters, numbers, and special symbols if you opted for an ultra secure password.
Take your time and type each character meticulously. You don’t want to lock yourself out by flubbing the password. Once you have both the email and password entered properly, hit that royal blue “Sign In” button below the fields and enjoy the account access!
Forgot Your Dick’s Password? Here’s What to Do
Uh oh…went to sign in but your password escapes you? No worries, happens to all of us. Thankfully, Dick’s makes it super easy to recover and reset your forgotten password.
Right there on the sign in page you’ll see a handy link saying something like “Forgot Password?” Give that a click. Simply enter the email address linked to your Dick’s account when prompted. They’ll instantly send you an email with instructions for refreshing your memory and resetting the password.
Follow the steps in that email – usually just involves clicking a reset link which directs you to create a brand new password. Voila, you’re back in account access bliss!
New Customer? Register Your Dick’s Account
What if you’ve never actually purchased from Dick’s before? Not a problem – you’ll just need to set up a completely new account profile before you can sign in.
On that same sign in page, click the link for something along the lines of “Create New Account.” This will open the registration form to enter your name, email, password, and any other requested info.
When creating your new password, be sure it’s unique and secure without being impossible to remember. Write it down if needed while you get used to it.
Double check all the details, agree to the terms, and hit the button to finalize account creation. Congrats, you’re ready to start shopping at Dick’s!
Account Dashboard – Your Dick’s Hub
Once you successfully sign in with your email and password, you’ll land on your slick Dick’s Sporting Goods account dashboard. Consider this your home base for managing all things Dick’s!
It has a really clean and simple layout that’s easy to navigate. Your name, number, and status show up top. Then you’ve got various tabs and sections giving you access to key account features.
This includes order history, payment methods, account details, email preferences, gift card balance, and more. Take a few to explore so you know where to find everything you need!
Now get out there and start taking advantage of your handy dandy Dick’s account! Happy shopping and account managing.
Create an account if you are a new customer
Welcome potential new Dick’s shoppers! If you’ve never had the pleasure of browsing or buying from Dick’s Sporting Goods before, you’ll need to register for a brand new account before you can sign in and start shopping.
It only takes a few quick minutes to set up a new profile from scratch. Just head to the Dick’s website and find the account sign in page. Look below the email and password fields for a link saying something like “Create an Account.” Click that to pull up the registration form.
You’ll be asked to enter some basic personal info like your full name, email address, birthday, and phone number. Choose your desired password carefully – make it complex enough to be secure while still memorable. Write it down on paper if needed while you get used to it.
Double check that all the info you entered is 100% accurate. Typos could cause issues down the line when signing in. Agree to Dick’s terms of use, confirm you aren’t a robot via captcha, and finalize your shiny new account creation!
Welcome to the Dick’s family! You can now utilize your login anytime you want to browse gear, place orders, track deliveries, and manage your new account profile.
Choosing a Good Dick’s Password
When making your new Dick’s account, spend some extra time picking the perfect password. You want something strong and secure without being impossible to remember.
Try to use a mix of uppercase and lowercase letters, numbers, and symbols. Avoid obvious passwords like “password123” or your name and birthday. Obscure phrases or inside jokes can make great memorable passwords.
If you’re really struggling, use a secure password generator site or app. Or write it down in a safe spot until you’ve got it committed to memory through routine sign ins.
Double Checking Your Dick’s Registration Details
Be extra diligent when first entering info for your new Dick’s account creation. Little typos or autofill mistakes could come back to bite you at sign in time.
Carefully review all the details before confirming the account setup. Make sure your full name is spelled properly. Double check the email address – a single wrong letter means you won’t get password resets. Call out any typos in your phone number, birthday, or other data.
It only takes a minute or two now to fix mistakes, which saves tons of headaches later. Registering a Dick’s account is quick and easy if you go slow and enter details meticulously!
Enjoy Your New Dick’s Account!
Congratulations, newbie! Your Dick’s Sporting Goods account is ready to start shopping. Sign in anytime using the email and password you registered.
Your account dashboard makes managing everything from orders to payment methods to gift cards a total breeze. Take advantage of account-only perks like email coupons, rewards programs, and free shipping days.
If you ever have trouble signing in, use the password reset email option or reach out to Dick’s stellar customer service team for assistance. Now get out there and start that Dick’s shopping spree you’ve been waiting for!
Recover your password if you forgot your login info
We’ve all been there – trying to sign into a website only to realize you have absolutely no recollection of your password. It happens! Thankfully Dick’s Sporting Goods makes it super simple to recover and reset your password if you ever get locked out of your account.
When you go to sign in to Dick’s and hit a mental block on your password, no need to panic. Look for a link on the login page that says something like “Forgot Password?” and click it.
You’ll be prompted to enter the email address associated with your Dick’s account profile. Carefully type it in, triple checking for accuracy. Then hit submit or “Send Reset Link.”
Within minutes you’ll receive an automated email from Dick’s with further instructions for refreshing your memory and resetting the password to something new. The email itself usually contains a unique link to click which will direct you to a page to enter and confirm your new password.
Follow those email steps precisely to ensure your new password sticks and you regain entry into your account. That’s all it takes to recover from a forgotten password thanks to Dick’s handy reset tools.
Reset Early and Often
To avoid the headache of forgetting your password, make a habit of periodically resetting it every few months or so. This helps keep the details fresh in your mind for seamless account access.
Don’t wait until you’re completely locked out. Every so often, go through the reset process proactively. Use the forgot password tool to have a reset link emailed to you. Click the link and change your password to something new.
Frequently resetting your password might seem tedious, but staying vigilant beats getting locked out when you really need into your account!
Tips for Making Memorable Dick’s Passwords
When creating a brand new password during the recovery process, be sure to make it complex yet easy to remember this time around.
Incorporate a mix of uppercase and lowercase letters, numbers, and symbols. Avoid obvious passwords like “password123” or your own name and info. Instead, try song lyrics, favorite book quotes, or inside jokes.
Unique phrases make passwords hard to crack but easier for you to recall later. Write it down at first until it sticks in your memory through routine sign ins.
With clever password strategies and proactive resets, you’ll stay connected to your important Dick’s Sporting Goods account!
Overview of account dashboard and key features
One of the best perks of having a Dick’s Sporting Goods online account is the handy dashboard that acts as your central hub. Let’s take a tour of the account dashboard layout and key features available at your fingertips!
After entering your login credentials, you’ll land on the dashboard itself. The design is really intuitive with a simple yet robust interface. Your name, member ID, and status appear at the top. Underneath are various tabs and sections to explore.
The main tabs run along the top and include: orders, account details, payment methods, gift cards, email preferences, recommendations, and more. Let’s overview some of the most useful bits.
Orders Tab
For many people, the orders tab ends up being the most utilized part of the dashboard. Here you can view order history, check statuses, track shipments, print receipts, request returns, and essentially manage purchases.
See every order you’ve ever placed with Dick’s in chronological order. Click into any order for additional delivery details, item info, and options like reordering.
Account Details
Update or edit your name, email, password, address, phone number, and other account info under this tab. Keeping details current ensures smooth shopping and signing in.
You can also manage account security here, like adding two-factor authentication. And view recent account activity for suspicious logins.
Payment Methods
Add, update, remove, and set default payment profiles like credit cards or gift cards you want to use for Dick’s purchases. Doing this ahead of time makes checking out super quick.
You can also manage Dick’s credit card accounts here, including viewing your balance, making payments, changing auto-pay settings, etc.
Those are just a few of the most useful dashboard features to help you seamlessly access purchases, details, and preferences in your Dick’s account!
View order history and track deliveries
One of the most useful features of your online Dick’s Sporting Goods account is the ability to view your full order history and track deliveries. Let’s explore how to access past purchases and monitor shipment statuses.
After logging into your Dick’s account, look for the “Orders” tab on the dashboard. Click this to pull up your complete order history in chronological order from most recent down.
You’ll see key details on each past order including date placed, total cost, number of items, current fulfillment status, and the option to “View Order Details.”
Click that to see the full order breakdown with each individual item, selected size/color, item cost, shipping address, and any special instructions.
Tracking Package Progress
Under each order’s details you can track the shipping progress step-by-step. This includes the carrier being used, tracking number, expected arrival date, and current status updates.
Watch as your package travels from “Order Placed” to “Processing” to “Shipped” to “Out for Delivery” to “Delivered.” Click the tracking number provided for even more detailed tracking directly on the carrier’s website.
Returns, Exchanges, and Reorders
Need to make a return or exchange? Reorder a favorite item? No problem – you can easily initiate these actions right from the order details screen.
Select the item(s) you want to return/swap for a different size and print the return shipping label provided. For reorders, simply click “Reorder This Item” to add it to your cart instantly.
Download Receipts and Invoices
Every Dick’s order details page also includes options for downloading or printing receipts and invoices related to that purchase. Having these on hand can be useful for returns, taxes, reimbursements, and records.
Simply click the links to generate a PDF copy of original order receipts, packing slips, or invoices. Print or save copies for your personal files as needed.
In just a few clicks you can monitor each step of the fulfillment process across your history of purchases with Dick’s Sporting Goods!
Manage payment methods and billing info
One of the handiest aspects of the Dick’s Sporting Goods online account dashboard is the ability to easily manage payment methods and billing details. Let’s look at how to add, update, remove, and view payment profiles.
Start by logging into your Dick’s account and clicking on the “Payment Methods” tab. This is where you can configure the credit card(s), gift card(s) or other payment options to use for future online orders.
Adding a New Payment Method
To save time at checkout, add all your payment profiles ahead of time. To add a new credit or debit card, click the “+ Add Payment Method” button.
Carefully fill out details like card number, expiration date, security code, name on card, and billing address. Make sure all info is entered correctly. Click “Add Card” when finished.
For gift cards, click “Add Gift Card” instead and enter the 16-digit card number and PIN. Add as many different payment options as you need for streamlined checkout.
Selecting a Default Payment Method
You can designate one of your entered payment profiles as the default option. To do this, hover over the card or gift card and click “Make Default” when it appears.
Your default will be pre-selected at checkout for faster processing. But you can always choose another method during the checkout process as needed.
Updating or Removing Payment Info
Need to update card details due to expiration or change of address? Easily edit an existing payment method by clicking the pencil icon next to it. Alter any outdated information.
To delete a saved payment option, click the trash can icon instead. This permanently removes the card or gift card from your account profiles.
Keeping payment and billing details current ensures smooth sailing from cart to checkout! Access it all conveniently right from your Dick’s account dashboard.
Check order status and view tracking numbers
One of the top reasons to sign into your Dick’s Sporting Goods account is to check order statuses and view tracking numbers for deliveries. Let’s look at how to monitor current order progress and find tracking details.
Start by logging into your online Dick’s account and clicking on the “Orders” tab. Here you’ll see your full history of placed orders from newest to oldest.
Scan the list to find your most recent Dick’s orders. The status column will display where things stand such as “Processing”, “Shipped”, or “Delivered.” Click on any order to view specifics.
Order Status Details
On the order details page, you can see at a glance whether the order is still being processed, has shipped out, or been delivered based on the banner at the top.
As the order progresses, this status banner will change from “Order Placed” to “Processing” then “Shipped” and finally switch to “Delivered” on the estimated arrival date.
Finding Tracking Numbers
For orders that have shipped, scroll down to find the tracking number and carrier details. You may see something like:
“Tracking #: 1Z999AA10123456784 (FedEx)”
Copy this tracking # and enter it on the carrier’s website for more granular delivery updates. The number hyperlinks directly to the shipping company’s tracking page as well.
Other Order Actions
While viewing order details, you can also initiate returns/exchanges, leave seller feedback, download receipts, and more. Having easy access to order status and tracking makes order management a breeze.
No more waiting around for unknown delivery dates! Your Dick’s account provides real-time progress monitoring from checkout to doorstep.
Access your Dick’s credit card account and make payments
One major perk of having a Dick’s Sporting Goods online account is the ability to easily manage any Dick’s-branded credit card you may have. Let’s look at how to view your card balance, make payments, and more.
After logging into your Dick’s account, click on the “Payment Methods” tab on the dashboard. If you have a Dick’s credit card on file, you’ll see an option to “Manage Dick’s Card.”
Viewing Balance and Activity
Clicking this will open your Dick’s credit account dashboard. Here you can view your current balance, credit limit, available credit, recent transactions, statements, and other activity.
Stay on top of your spending by monitoring balances and downloads statements regularly. Keeping tabs helps you catch fraudulent charges quickly as well.
Making Payments
When you’re ready to make a payment on your Dick’s card, click the “Make Payment” button. You can pay any amount up to your current balance.
Enter the payment amount and submit. The funds will be withdrawn from the linked checking account. Payments reflect on your balance within 1-2 business days.
Changing Auto-Pay Settings
You can also manage your Dick’s credit card auto-pay options under the “Account Settings” section. Toggle auto-pay on or off, choose the date, pick the amount to pay each month, and update the linked payment method as needed.
Having easy access to manage your Dick’s credit card directly through your main account makes life so much simpler! No need for separate logins.
Save items to your Wish List for future purchases
One handy Dick’s Sporting Goods account feature lets you save items to a Wish List for easy access later. No more forgetting those products you weren’t quite ready to purchase!
When logged into your Dick’s account, add items to your Wish List while browsing instead of your cart. Find the “Add to Wish List” button on each product page. These items won’t sell out like a cart would.
Then view your running Wish List anytime under the “Account” tab. See all your saved items in one place and add to cart when ready.
Creating Different Wish Lists
For extra organization, you can make multiple different Wish Lists for different purposes or people.
In the Wish List section, click “Create New List” and name it something like “Fitness Gear” or “Timmy’s Birthday Gifts.” Add items to the appropriate lists for easy sorting.
Shopping from Your Wish List
When you’re ready to purchase something on your Wish List, simply click “Add to Cart” next to the item. This automatically transfers it to your active cart.
You can also select multiple Wish List items and “Add All to Cart.” Then proceed through checkout as usual for streamlined shopping.
Sharing Your Wish List
Another cool feature is the ability to share your Wish List with others. This makes gift-giving occasions a breeze!
Click “Share List” and type in the email addresses of who you want to share with. They’ll see exactly what you’ve saved for easy purchasing.
With the Dick’s Wish List feature, you’ll never forget about an item again. Organize and save products for future convenience!
Redeem gift cards, e-gift cards, and Dick’s Cash rewards
Make the most of any gift cards, e-gift cards, or earned Dick’s Cash rewards you have by redeeming them easily on your Dick’s Sporting Goods online account.
First, sign into your Dick’s account and click on the “Payment Methods” or “Gift Cards” tab on the dashboard. Here you can manage and redeem multiple gift cards in one place.
Adding Plastic Gift Cards
To register a new plastic gift card, click “Add Gift Card” and manually enter the 16-digit card number and 4-digit PIN located on the back or inside of the card packaging.
The gift card balance immediately shows in your account and can be applied at online or in-store checkout when selecting payment method.
Redeeming E-Gift Cards
For e-gift cards you receive via email, forward that email to [email protected] with your name and order number to load the funds directly into your account balance.
You can also copy and paste the e-gift card code and PIN into the “Redeem Gift Card or Dick’s Cash” section to add the value there.
Using Dick’s Cash Rewards
Any Dick’s Cash rewards you earn through the loyalty program will appear in your account under “Loyalty Program.” Click “Redeem Dick’s Cash” and apply those rewards to your next purchase!
Managing all gift cards and rewards in one place makes redemption seamless. Sign in to your Dick’s account today and use those balances you’ve been saving!
Sign up for email and get exclusive offers and coupon codes
One of the best perks of having a Dick’s Sporting Goods online account is getting access to exclusive email offers and coupon codes. Let’s look at how to sign up and start saving!
First, log into your Dick’s account and click the “Email Preferences” tab on the dashboard. Here you can opt into different email subscriptions catered to your interests.
Pick Your Email Preferences
Under “Promotional Email” select which types of deals and info you want to receive. Categories include:
- New product alerts and sales
- Coupons and promo codes
- Loyalty program updates
- Basketball updates
- Fitness and training tips
- Golf news and deals
Toggle on any topics relevant to you to get those specific email updates.
Enjoy Savings with Exclusive Offers
Once signed up, you’ll start receiving special subscriber-only coupon codes, flash sales, free shipping deals, and other exclusive savings directly to your inbox.
These promos are often for $10, $20, or $30 off your Dick’s purchase. Some are sitewide discounts while others target certain brands or products.
Tailor Your Preferences Anytime
You can return to the “Email Preferences” tab at any time to update your interests and email options. Scale back on less relevant categories or add new ones.
Getting personalized deals through your Dick’s account is just one of the many membership perks. Sign up today to start saving big!
Find nearby stores, check inventory, and shop in-store online
Your Dick’s Sporting Goods account provides awesome tools for finding brick-and-mortar stores, checking local inventory, and even shopping specific store stock online.
After logging into your Dick’s profile, hover over the “Stores” link at the top and click “Find a Store.” This shows all locations nearest you and lets you filter by state.
Store Details at a Glance
Clicking into any store shows key details like hours, phone number, complete address, and specific departments or services offered like Golf Galaxy, expert restringing, or team sales.
There’s also an interactive map showing exactly where that store is located in relation to your current position. Super helpful for planning your trip!
Searching Local Inventory
Under the “Item Availability” tab, you can lookup real-time inventory data for that specific store. Search any product and see if it’s in stock and available on the shelves before going.
If the item is unavailable at that store but available elsewhere, it will show options to transfer it from another location or order online.
Shopping Your Store’s Stock Online
Each individual store page also lets you directly shop that location’s current product selection online. Add local in-stock items to your cart without needing to visit first.
This makes it easy to swing by later that day for an instant pickup rather than waiting on shipping. Your Dick’s account connects you with local stores!
Get support through live chat, phone, or email
If you ever run into issues or have questions while using your Dick’s Sporting Goods online account, excellent customer support options are available. Let’s look at how to access live chat, phone assistance, email help, and more.
Start by clicking “Contact Us” at the top of any Dick’s website page. This opens the customer service hub with support category options like orders, memberships, returns, and general help.
Live Chat for Real-Time Assistance
For the quickest help, use the live chat widget on the bottom right of the screen. Click it to open a chat with a Dick’s support agent.
Chat in real-time with troubleshooting, questions about orders or account access, help with returns/exchanges, and anything else. It’s the fastest way to get personalized support.
Call the 24/7 Customer Service Hotline
Prefer talking on the phone? No problem! Dick’s has a 24/7 customer service hotline you can call anytime for assistance.
The toll-free number is conveniently listed at the top of the Contact Us page. Call and speak to a knowledgeable agent who can access your account and provide individual support.
Reaching Out Via Email
You can also get in touch with the support team by email. Scroll down and submit the email form with details on your specific issue or question.
The Dick’s customer care team aims to respond within 1 business day. So while not instant, email is great for less urgent inquiries.
However you like to get help, Dick’s has you covered. Friendly, dedicated support is just a few clicks or a call away for account assistance.