How long does Under Armour’s warranty last. What does Under Armour’s warranty cover. How to file a warranty claim with Under Armour. What voids Under Armour’s warranty. How does Under Armour’s warranty compare to other brands.

Under Armour’s Warranty Policy: An Overview

Under Armour, a leading name in athletic apparel and gear, offers a limited warranty policy to ensure customer satisfaction and product quality. This policy covers defects in materials and workmanship for most of their products, providing peace of mind to customers who invest in UA gear.

Warranty Periods for Different Product Categories

• Apparel: 2 years from the date of purchase
• Footwear: 6 months from the date of purchase
• Accessories: 1 year from the date of purchase

These warranty periods reflect the expected lifespan of different product types and are in line with industry standards. It’s important to note that the warranty only covers manufacturing defects and not normal wear and tear.

What’s Covered Under Under Armour’s Warranty?

Under Armour’s warranty primarily focuses on defects in materials and construction. This includes issues that arise due to manufacturing flaws rather than regular use or mishandling.

Common Issues Covered by the Warranty

• Torn or defective seams
• Cracked or peeling graphics
• Zipper or button malfunctions
• Sole separation on shoes

Is damage from accidents covered by Under Armour’s warranty? No, the warranty does not cover damage resulting from accidents, misuse, or improper care. It’s designed to protect consumers from manufacturing defects, not user-related issues.

Voiding the Warranty: What to Avoid

While Under Armour’s warranty policy is comprehensive, certain actions can void the coverage. Understanding these limitations is crucial for maintaining your warranty protection.

Actions That Can Void Your Warranty

1. Obvious accidents or misuse
2. Improper washing, drying, or storage
3. Commercial or institutional use
4. Failure to follow care instructions

Does normal wear and tear void Under Armour’s warranty? No, normal wear and tear doesn’t void the warranty, but it’s also not covered by it. The warranty is specifically for manufacturing defects, not the natural deterioration that occurs with regular use over time.

Filing a Warranty Claim with Under Armour

If you believe your Under Armour product has a defect covered by the warranty, you can file a claim directly with the company. The process is straightforward but requires attention to detail.

Steps to File a Warranty Claim

1. Contact Under Armour customer service or use their online claim form
2. Provide proof of purchase (keep your receipts!)
3. Submit photos of the damage or defect
4. Offer a detailed explanation of the issue

How long does the warranty claim process take? While processing times can vary, Under Armour typically handles warranty claims within 7-10 business days. This may be longer if they need to inspect the item in person.

Maintaining Your Under Armour Gear: Best Practices

To ensure your Under Armour products remain in top condition and maintain warranty eligibility, it’s essential to follow proper care instructions. These guidelines not only extend the life of your gear but also help preserve your warranty coverage.

Care Tips for Under Armour Products

• Follow garment-specific washing instructions
• Air dry items when recommended
• Store gear properly to prevent damage
• Avoid using harsh chemicals or bleach

Can improper care void Under Armour’s warranty? Yes, failing to follow the care instructions provided by Under Armour can potentially void your warranty. It’s crucial to adhere to these guidelines to maintain both the quality of your gear and your warranty protection.

Comparing Under Armour’s Warranty to Other Brands

Understanding how Under Armour’s warranty stacks up against other major athletic brands can help consumers make informed decisions. While policies vary, Under Armour’s warranty is generally competitive within the industry.

Warranty Comparison: Under Armour vs. Competitors

• Nike: Similar 2-year warranty on apparel, 1-year on footwear
• Adidas: 6-month warranty on most products
• Lululemon: Quality Promise program with case-by-case evaluation

Does Under Armour offer the best warranty in the athletic wear industry? While Under Armour’s warranty is competitive, it’s not necessarily the best across all categories. Some brands offer longer coverage periods for certain products, while others have more flexible policies. The “best” warranty often depends on individual needs and preferences.

Extending Your Under Armour Warranty Coverage

While Under Armour doesn’t offer extended warranty options directly, there are ways to potentially lengthen your coverage period. Understanding these options can help you maximize protection for your UA gear.

Options for Extended Coverage

• Credit card purchase protection programs
• Third-party warranty services
• Retailer-specific extended warranties

Can you purchase an extended warranty for Under Armour products? While Under Armour doesn’t offer this option directly, some retailers or third-party services may provide extended warranty plans for UA gear. It’s important to carefully review the terms and conditions of these plans to ensure they meet your needs.

The Impact of Under Armour’s Warranty on Consumer Confidence

A robust warranty policy can significantly influence consumer trust and loyalty. Under Armour’s warranty demonstrates the company’s commitment to product quality and customer satisfaction, potentially impacting purchasing decisions.

Benefits of a Strong Warranty Policy

• Increased consumer confidence in product quality
• Enhanced brand loyalty
• Competitive advantage in the market
• Potential for improved customer satisfaction

Does Under Armour’s warranty policy influence consumer purchasing decisions? Many consumers consider warranty coverage when making purchasing decisions, especially for higher-priced items. A comprehensive warranty like Under Armour’s can provide peace of mind and potentially sway buyers towards their products.

Understanding Under Armour’s warranty policy is crucial for maximizing the value of your athletic gear investment. By knowing what’s covered, how to maintain your gear, and how to file a claim if needed, you can ensure that your UA products serve you well throughout their intended lifespan. Remember to keep your proof of purchase and follow care instructions to maintain your warranty coverage. With proper care and attention, your Under Armour gear should provide reliable performance well beyond the warranty period.

Navigating Warranty Claims: Tips for Success

When filing a warranty claim with Under Armour, there are several steps you can take to increase your chances of a successful outcome. Being prepared and thorough in your approach can streamline the process and lead to a quicker resolution.

Best Practices for Warranty Claims

1. Document the issue thoroughly with clear photos
2. Provide a detailed, factual description of the problem
3. Include relevant information about usage and care
4. Be patient and courteous in your communication

What information should you include in an Under Armour warranty claim? When filing a claim, include your proof of purchase, clear photos of the defect, a detailed description of the issue, and any relevant information about how the product was used and cared for. The more information you provide, the easier it is for Under Armour to assess your claim accurately.

The Future of Under Armour’s Warranty Policy

As consumer expectations and industry standards evolve, it’s natural to wonder about the future of Under Armour’s warranty policy. While the company hasn’t announced any significant changes, it’s worth considering potential developments that could shape their approach to warranties.

Potential Future Developments

• Integration of digital technology for easier claim filing
• Expansion of coverage for sustainable and eco-friendly products
• Introduction of tiered warranty options for premium lines
• Enhanced transparency in the claim process

Will Under Armour’s warranty policy change in the near future? While there’s no official indication of imminent changes, it’s possible that Under Armour may adjust their warranty policy to stay competitive and meet evolving consumer needs. Any changes would likely be announced through official channels and applied to new purchases moving forward.

Understanding the Fine Print: Key Terms in Under Armour’s Warranty

Like any legal document, Under Armour’s warranty policy contains specific terms and conditions that are crucial to understand. Familiarizing yourself with these details can help you make the most of your coverage and avoid misunderstandings.

Important Warranty Terms to Know

• “Limited Warranty”: Covers specific defects, not all issues
• “Original Purchaser”: Warranty applies only to the initial buyer
• “Proper Care”: Following Under Armour’s care instructions
• “Proof of Purchase”: Original receipt or order confirmation

What does “limited warranty” mean in Under Armour’s policy? A limited warranty means that the coverage is restricted to specific types of defects and doesn’t cover all possible issues. In Under Armour’s case, it primarily covers manufacturing defects in materials and workmanship, not damage from accidents or normal wear and tear.

The Role of Customer Service in Under Armour’s Warranty Process

Under Armour’s customer service team plays a crucial role in managing warranty claims and ensuring customer satisfaction. Understanding how to effectively interact with customer service can significantly impact your warranty experience.

Tips for Interacting with Under Armour Customer Service

1. Be clear and concise when explaining your issue
2. Have all necessary information ready before contacting them
3. Remain calm and polite, even if frustrated
4. Ask for clarification if you don’t understand something

How responsive is Under Armour’s customer service to warranty claims? Under Armour generally has a reputation for responsive customer service. While individual experiences may vary, the company aims to address warranty claims promptly and professionally. Most customers report receiving initial responses within 24-48 hours of submitting a claim.

Understanding Under Armour’s warranty policy is essential for making informed purchasing decisions and ensuring you get the most value from your athletic gear. By familiarizing yourself with the coverage periods, what’s included and excluded, and how to properly maintain your items, you can maximize the protection offered by the warranty. Remember that while the warranty provides valuable coverage against manufacturing defects, proper care and maintenance of your Under Armour products are equally important for their longevity and performance. Whether you’re a casual wearer or a serious athlete, knowing your rights and responsibilities under the warranty can help you enjoy your Under Armour gear with confidence for years to come.

When it comes to activewear and athletic apparel, Under Armour is one of the biggest names in the game. But with any big brand, questions about policies like warranties are bound to come up. If you’ve recently invested in some UA gear, you may be wondering – what exactly is covered by Under Armour’s warranty?

What is Under Armour’s warranty policy?

The basics of Under Armour’s warranty policy are pretty straightforward. They provide a limited warranty against defects in materials and workmanship for most products. For apparel, the warranty period is 2 years from the date of purchase. For footwear, it’s 6 months. And for accessories, it’s 1 year. So if your UA shoes start falling apart just a few weeks after buying them, you’re covered. The warranty doesn’t apply to normal wear and tear though – only manufacturing flaws.

Under Armour also has some stipulations about what voids the warranty. Things like improper care and maintenance, accidents, misuse, and commercial use can all invalidate your coverage. So you do have to take reasonable care of your gear if you expect to be covered.

What the warranty covers

Generally speaking, Under Armour’s warranty covers defects in materials and construction. So problems like:

• Torn, ripped or defective seams
• Cracked or peeling graphics
• Zipper or button malfunctions
• Sole separation on shoes

Would all be covered under the policy. As long as the damage didn’t occur through normal wear and tear, accidents, or improper use on your part.

What voids the warranty

While Under Armour’s warranty is pretty solid, there are cases where it won’t apply:

• Damage from obvious accidents or misuse
• Normal wear and tear over time
• Improper washing, drying or storage
• Commercial or institutional use

So you can’t expect a refund or replacement if you accidentally tear your shirt, for example. The damage would have to be due to a manufacturing defect.

Under Armour also has specific care instructions for most products that are required to maintain the warranty. So hand washing instead of machine washing, air drying instead of machine drying, etc. Make sure to follow the care tag!

How to file a claim

To take advantage of the warranty, you’ll need to contact Under Armour directly. You can call their customer service line or use their online return/warranty claim form. You’ll need to provide proof of purchase, photos of the damage/defect, and a detailed explanation of the issue.

Under Armour may have you ship the defective item back for inspection before processing a refund or replacement. As long as the damage is covered under the policy, you’ll either get your money back or a new version of the product.

The bottom line is that Under Armour does offer a solid warranty program on most of their gear. Just make sure you understand what’s covered and what could void your coverage. With proper care and maintenance, your UA clothing and shoes should easily last until the warranty expires.

When investing in performance athletic apparel and gear, you want to know it’s built to last. Under Armour has established itself as an industry leader through innovative, durable products. But for how long will your UA gear actually hold up? Let’s look at Under Armour’s warranty periods to set proper expectations.

How long is Under Armour’s warranty period?

Under Armour provides limited warranties on most of their products against defects in materials and workmanship. However, the warranty periods vary by product type:

• Apparel has a 2-year warranty from original purchase date
• Footwear is covered for 6 months from purchase date
• Accessories are warranted for 1 year after purchase

So your new UA shirt is covered for up to 2 years, while those stylish shoes are only warranted for the first 6 months. This is pretty standard compared to other athletic brands’ policies. It accounts for the differences in expected usable life between apparel, footwear, and equipment.

Factors affecting coverage

While those are the standard warranty periods, there are some important factors that can affect coverage:

• Proof of purchase is required, so hang onto your receipt!
• Damage due to accidents, misuse, or wear and tear is not covered.
• Commercial or institutional use voids the warranty.
• Proper care and maintenance is required to maintain coverage.

So if your shoes fall apart after 2 months due to defective materials, you’re covered. But if the tread wears down after 5 months of heavy use, that’s normal wear and tear. Following the care instructions is also essential.

Extending coverage

Under Armour does not offer extended warranties or protection plans. The limited warranty periods are set. However, some credit cards may offer extended warranty programs that can lengthen the coverage period on certain purchases. Definitely read the fine print on your cards to see if this perk is available.

At the end of the day, Under Armour’s limited warranty provides solid protection against manufacturing defects for 6 months to 2 years, depending on the product type. Just be sure you know what’s covered and what could void the warranty. With proper care and maintenance, your UA gear should last a good while!

Under Armour has built a reputation for innovative, high-performance athletic apparel and gear. But even top-notch products sometimes fail. When you’ve invested your hard-earned money into UA equipment, you’ll want to know exactly what their warranty covers in case of defects.

What does Under Armour’s warranty cover?

The basics of Under Armour’s limited warranty are straightforward – it covers defects in materials and workmanship in products sold directly by Under Armour. So manufacturing flaws and failures would be covered.

Some examples of common issues that would be warranted include:

• Torn or defective seams/stitching
• Cracking or peeling of prints/graphics
• Zipper failure
• Sole separation on shoes
• Broken buckles/fasteners
• Loss of waterproofing properties

Basically any defect that is a result of faulty craftsmanship or natural breakdown of materials would be eligible for warranty replacement/repair. As long as it did not result from accidental damage, wear and tear, or improper care and usage.

What the warranty does NOT cover

While Under Armour’s warranty provides good protection against manufacturing issues, there are limitations:

• Damage from accidents or misuse
• Normal wear and tear
• Problems from improper maintenance/care
• Personal customization/alteration issues

So if your shirt gets snagged and rips from normal use, that would not be covered. The warranty only covers flaws in initial design and construction – not ongoing durability and longevity.

Under Armour also may deny warranty claims if their care instructions were not properly followed. So it’s essential to adhere to all washing, drying and storage directions.

Gray areas and exceptions

There can occasionally be gray areas when determining if damage should fall under warranty. For example, premature breakdown of materials could potentially indicate a defect. In these cases, Under Armour ultimately decides claim validity on a case-by-case basis.

Some limited edition and custom products may also have different policies, so always check for specifics.

While not flawless, Under Armour’s warranty does provide reasonable protection against early product failure. Just be sure you know what is and isn’t covered!

Under Armour stands behind their products with a solid limited warranty. But there are certain circumstances that can void your coverage. Understanding what rules and restrictions apply is key to getting the most out of your UA warranty.

What voids Under Armour’s warranty?

While Under Armour provides good protection against defects, the warranty can be voided if the damage falls outside manufacturing flaws. Here are some key examples of what would void the UA warranty:

• Normal wear and tear over time
• Accidental damage from misuse or abuse
• Failure to follow proper care and maintenance instructions
• Damage from improper storage or transportation
• Commercial or institutional use
• Second-hand purchases

Essentially, any damage that results from the normal use and aging of the product would not be covered. The warranty only covers flaws that were present when first manufactured.

Wear and tear

One key voiding issue is normal wear and tear. No warranty lasts forever, so problems like shoes losing their tread over time or shirts becoming discolored from washing would not be covered under the UA policy. These are natural usage outcomes to be expected.

Care and maintenance

Failing to properly care for your Under Armour gear can also void the warranty. Each product has specific instructions for washing, drying, and storage. Not following these directions could void your coverage if related damage occurs.

For example, machine drying a shirt when air drying is recommended could cause print cracking. This would not be warranted since improper drying was the cause.

What UA looks for

When assessing warranty claims, Under Armour looks for clear indicators of manufacturing defects versus normal wear and improper use. Things like fraying at seams versus the middle of the fabric, cracking along print edges versus throughout, etc.

While not perfect, understanding what voids the warranty allows you to make the most of Under Armour’s protection and get fully covered defects repaired or replaced.

When researching Under Armour gear, you’ll undoubtedly wonder if their full product selection is covered by a warranty. With such a vast array of apparel, footwear and equipment, are they all protected?

Does Under Armour offer a warranty on all products?

The short answer is no – not every single item sold by Under Armour has an included warranty. However, most of their core performance products are covered. Here are some quick guidelines:

• Apparel sold directly by UA has a 2-year limited warranty
• Footwear from UA is warranted for 6 months
• Accessories are covered for 1 year after purchase
• Some custom-made products are not warranted
• Collaborations may have different policies
• Clearance items often have voided warranties

So in general, Under Armour’s standard apparel, shoes, and bags/gear carry a factory warranty if purchased brand new. But there are certain exceptions.

Custom and limited products

Under Armour allows full customization on some apparel and footwear via their online Creator platform. Due to their tailored nature, these products are not covered by the standard warranty.

Certain limited edition releases or collaborations with other brands may also have exemptions or alternative policies.

Clearance and sales

Inventory sold at heavily discounted prices through Under Armour outlets or clearance sales is often not warranted. Always check for tags noting “No Warranty” on these budget buys.

Overall, most of Under Armour’s core product lineup does carry a factory warranty. But special editions, collaborations, custom pieces, and clearance items may not be covered. Check details!

How to file a warranty claim with Under Armour

Dealing with a defective product can be frustrating, especially when it’s an item from a reputable brand like Under Armour. If you’ve purchased an Under Armour product that has an issue covered by their warranty policy, filing a claim is straightforward. This guide will walk you through the process step-by-step so you can get your item repaired or replaced with minimal hassle.

Check your product’s warranty coverage

As a consumer brand, Under Armour offers warranties to protect customers from defects in materials and workmanship. Standard coverage lasts 2 years from the date of purchase, but some products have different warranty periods so be sure to check. For example, shoes and bags have a 1-year warranty while smartwatches and headphones come with a 1-year limited warranty. You can find the specific coverage for your item on its hang tag or online product listing.

Have your proof of purchase handy

To file a claim, you’ll need to provide a copy of your proof of purchase (a.k.a. receipt). This is usually an email receipt if you ordered online or a paper receipt from the store. Make sure it shows the item name, purchase date, and price paid. Also have your order confirmation or packing slip if available. Under Armour may ask for these documents so it’s best to gather them ahead of time.

Examine your item for defects

Before contacting Under Armour, inspect your product closely and document any issues covered by the warranty. This includes manufacturing flaws like ripped seams, peeling graphics, broken zippers, or sensors/electronics that stop working properly through no fault of your own. Be prepared to show and explain the specific defect when you file your claim. Photos and videos are helpful too.

Start your claim online or by phone

You can begin the claims process through Under Armour’s online form or by calling their customer service line at 1-888-727-6687. The online form will ask you to enter details like your order number, purchase date, product name/model, and the issue you’re having. For phone claims, a representative will collect the same info. Have your documentation ready to reference.

Ship the item for evaluation

After starting a claim, Under Armour will provide shipping instructions so they can evaluate your product themselves. Use the prepaid return label or drop off at a designated location (may vary for large items like furniture). Make sure to safely pack the item to avoid further damage in transit. You may include a note with additional claim details. Tracking the shipment is recommended so you know when Under Armour receives it.

Wait for a resolution

It typically takes 7-10 business days for Under Armour to evaluate a claim and determine next steps after receiving your item. If they confirm it qualifies for warranty coverage, you’ll either be shipped a replacement product or receive notice to destroy/dispose of the defective item if a replacement isn’t available. However, if the issue is deemed to be from normal wear and tear or other non-warranty factors, your claim may be denied.

Get a replacement item

If Under Armour approves your claim, they’ll ship out a replacement product of the same model and color when possible. Review the replacement carefully when you receive it to ensure no new issues. Notify customer service promptly if the replacement itself is defective. Replacement products come with a 1-year warranty from shipment date.

Dispose of defective item if required

For approved claims where no suitable replacement is available, Under Armour may instruct you to dispose of the original defective product by donating, recycling, or throwing it away. This is to prevent the item from being resold. Make sure to follow their provided disposal instructions accordingly before your claim is finalized.

Appeal a denied claim

If Under Armour denies your warranty claim, you can appeal the decision within 30 days. Explain why you believe the issue should actually be covered under warranty in a new claim request. Provide any additional details or documentation that may help your case. However, keep in mind unapproved appeals are final. As a last resort, you can try reaching out to Under Armour on social media for further assistance.

With this handy guide, you can now feel confident submitting a warranty claim to Under Armour and getting your defective product fixed or replaced. Just be sure to act quickly while your item is still under warranty and provide all necessary details upfront to streamline the claims process. With a few simple steps, you’ll be back to enjoying your Under Armour gear again in no time.

What documentation do you need for an Under Armour warranty claim?

When filing a warranty claim with Under Armour, having the right documents handy can make the process much smoother. Here’s a breakdown of the key paperwork you’ll need to submit along with your defective item to get your claim approved.

Proof of purchase

The most important document is proof that you actually bought the Under Armour product with the issues you’re claiming. This serves as verification of ownership and confirms the item is still within the warranty period. Acceptable forms of proof of purchase typically include:

• The original paper receipt from the store where you bought it. This should show the product name, price paid, and date purchased.
• An electronic receipt if you ordered online, which you can forward in an email or access from your account.
• The packing slip that came in the shipment packaging.
• Your order confirmation email showing the item, order date, and delivery details.

Warranty card or booklet

Many Under Armour products come with a warranty booklet or card that outlines coverage terms. While not always required, including this helps give context on what defects should be covered under normal use. It also reiterates the warranty length for that specific item model or category.

Serial number

If your Under Armour product has a unique serial number printed on it, note this down to provide with your claim. It can help verify the exact item model and manufacturing batch. This is especially useful for electronics like heart rate monitors, headphones, and athletic watches.

Photos or video

Visual documentation of the defect or damage can assist Under Armour in evaluating your claim. Capture images or footage highlighting the specific problem from multiple angles and detailing any product markings. Close-ups and context shots are most helpful. This also protects you if the issue worsens during shipping.

Notes explaining the issue

Include a written summary that describes how and when the defect occurred, and any troubleshooting you’ve tried. Be as detailed as possible on the nature of the problem. Note any changes since purchase like if it started small but progressed. Mention any customer service contacts. This supplementary information assists with claim processing.

Return authorization paperwork

Once you start the claim process, Under Armour will send return shipping labels or instructions. This paperwork indicates the claim case number, shipment address, etc. Make sure to include this to reference your specific claim and facilitate routing the item properly to the claims department.

Original packaging

While not strictly required, send back the original Under Armour-branded packaging like the box, tags, tissue paper etc. if you still have them. This further confirms the product’s authenticity and helps protect against additional damage in transit back to the company.

With these key Under Armour warranty claim documents gathered in advance, you’ll have everything you need to submit a compelling claim case. Having proper paperwork leads to faster claim processing, reduces confusion, and improves your chances of a positive outcome. Just be sure to keep copies of any documents you send for your personal records as well.

To recap, the top documentation to have on hand when starting your Under Armour warranty claim includes:

• Receipt or proof of purchase
• Warranty details
• Serial number
• Photos/video of the issue
• Written summary of the defect
• Return authorization forms
• Original product packaging

With the right documents supporting your claim, Under Armour can quickly validate the issue and approve any needed repairs, refunds, or replacements. Having to chase down paperwork after the fact just causes delays and headaches. Now you know what to have ready upfront for a seamless Under Armour warranty claims experience.

How long does Under Armour take to process warranty claims?

When you need to file a warranty claim on a defective Under Armour product, how long should you expect to wait to get a resolution? Here’s a breakdown of the typical Under Armour warranty claim processing timeline.

1-3 days to start the process

You can initiate a claim by contacting Under Armour customer service online, by phone, email, or mail. This first step of filing the actual claim usually takes 1-3 business days to get into the system and be assigned a case number.

5-10 days for the item to be shipped and received

Once your claim is started, Under Armour will provide shipping instructions and return labels so you can send the defective product to them for inspection and processing. Allow 5-10 business days for the item to arrive at the designated claims center via regular ground shipping.

1 week for evaluation

After Under Armour receives your product at their claims facility, the evaluation process begins. A representative will thoroughly inspect the item, troubleshoot any issues, and determine if defects are covered under warranty. This hands-on evaluation typically takes approximately 1 week.

24 hours for simple approvals

If the claimed defect is straightforward and clearly meets Under Armour’s warranty criteria after inspection, most approvals happen quickly within 24 business hours. Examples include things like broken zippers, peeling logos, or non-functioning electronics.

3-5 days for complex approvals

For more complex warranty claim evaluations where the cause of damage is unclear, testing or disassembly may be required. This can add a few days to get the approval decision finalized. Cases needing additional technical investigation tend to take 3-5 business days.

48 hours for denials

Similarly, if Under Armour determines the issues on your item are due to non-warranty factors like normal wear and tear or accidental damage, the claims representative can process a denial more rapidly (usually within 48 hours).

1 week to process and ship replacements

Once your claim is approved, a new replacement product will need to be pulled from current inventory, processed, and shipped out to you. Under Armour aims to ship replacements within 1 week of claim approval whenever stock is available.

2 weeks until refunds processed

If no suitable replacement can be provided, Under Armour says eligible refunds are processed within approximately 2 weeks of claim approval. Expect it to take a couple billing cycles for the money to hit your account.

30 days for appeals

In the small minority of cases where your claim gets denied but you feel it should have been covered, you can file a written appeal within 30 days. It takes Under Armour about a month to thoroughly re-investigate and make a final appeal determination.

Keep in mind these Under Armour warranty claim timeframes are estimates and can vary. But generally you can expect the claims process to take 2-6 weeks from start to finish if you promptly provide all required documentation. The company aims to make the experience as quick and hassle-free as possible.

Following up politely via email if your claim exceeds the typical processing timeline often helps flag it for faster follow-through as well. But avoid constantly calling as that can slow reps down. With realistic expectations set on turnaround times, filing your Under Armour warranty claim doesn’t have to be a painful waiting game.

Will Under Armour repair or replace defective products?

When you file a valid warranty claim with Under Armour on a defective product, what can you expect them to do – try to repair the item or just replace it entirely? Here’s an overview of Under Armour’s policies on repairs versus replacements.

Replacements are standard for smaller items

For most minor products like apparel, footwear, bags, caps, water bottles, etc., Under Armour will generally opt to replace rather than attempt repair if a covered defect is confirmed. This is faster, easier, and ensures you get back a like-new product.

Examples where you can expect a brand new replacement include things like:

• Shirts with ripped seams
• Leggings with peeled logos
• Backpacks with broken zippers
• Shoes with sole separation

Under Armour keeps sufficient inventory on hand to ship out replacements for smaller items quickly after claim approval.

Larger products may be repaired

For larger defective products like furniture, strollers, tents, etc. that would be costly or wasteful to replace in full, Under Armour may elect to attempt repairing specific damage when possible. This is evaluated case by case.

Examples where Under Armour may choose repair over replace include:

• Rips in an outdoor canopy
• Missing screws or broken wheels on a cart
• Stains or tears on upholstered furniture
• Malfunctioning electronic components in exercise equipment

Whether they can repair or need to replace the product will depend on the extent of the issues and type of materials involved.

Replacements if repair unsuccessful

In the event Under Armour does initially attempt to repair your defective product but is ultimately unable to fix the problem, they will then provide a replacement item. You won’t be stuck with a still broken product.

No repairs for hygiene reasons

For defective apparel, athletic shoes, undergarments, and other intimate items, Under Armour will not do any repairs and will automatically replace the product. This is due to health, hygiene, and sanitation factors.

Replacements match original whenever feasible

Replacement products shipped by Under Armour will match the original item’s color and model as closely as possible, based on current inventory. If that exact version is no longer available, you will be coordinated with to find a suitable alternative replacement option.

Refunds if no replacement possible

In very rare cases where a suitable replacement item cannot be provided and repair is not practical, Under Armour may offer an equivalent refund amount instead. This is handled on a case-by-case basis.

The company’s goal is always to make the customer happy and deliver the value expected from their products. Replacement over repair is the default solution for warranty claims when feasible.

So if you receive a defective Under Armour product, you can feel confident you’ll either get a replacement, repair (for large items only), or refund – never a broken item back. Just be sure to provide all necessary documentation so your claim can be swiftly resolved.

Can you return Under Armour products without a warranty?

What if you want to return or exchange an Under Armour product you purchased that doesn’t have any issues covered under warranty? Is getting a refund or replacement still possible?

Under Armour sets return window

Even without warranty coverage, Under Armour does have a general return policy that allows customers to bring back items within a specified window for an exchange or refund. This allows you to essentially “change your mind” on a purchase.

The return timeframe depends where you bought it:

• 45 days if purchased directly from UnderArmour.com
• Typically 30 days for third-party retailers like Dick’s Sporting Goods
• May vary for outlet or liquidation sellers

You must request the return within that window and mail back the item promptly.

Some exceptions apply

While Under Armour does allow returns when the item has no true warranty-covered defects, there are certain exceptions. These products are generally not eligible for return if simply changing your mind:

• Customized or personalized products
• Special collaboration or limited edition items
• Digital downloads or gift cards
• Clearance merchandise

Under Armour also reserves the right to deny returns deemed excessive in frequency or dollar amounts that may constitute abuse.

Item must be unused and undamaged

To return an Under Armour product outside the warranty coverage period, the item needs to be in original new unused condition without any wear, damage, or alterations. It must include all original tags, packaging, and documents just as purchased originally.

Returns must go through approved process

There is a specific process required to request a standard return authorization and receive a refund or exchange. This involves contacting Under Armour customer service by phone or online chat to start the approved return process.

Do not just ship items back to Under Armour without an approved return on file or it can cause issues with your refund. Follow the provided shipping instructions exactly as well.

Refunds issued to original payment

Once Under Armour receives and inspects the returned item, they will process any refund owed back to the original payment method used at time of purchase. For credit card purchases expect 2-3 billing cycles for the money to post.

Exchanges are for same item only

If choosing to exchange the returned Under Armour product for something else instead of a refund, you can only swap for the identical product style and color. Exchanging for a different item requires a refund and repurchase.

So the bottom line is you can return Under Armour products without a warranty for a limited time, following the proper return authorization process. Just don’t expect the same experience as a true warranty claim approval.

Know the return policies before purchasing to understand your options. And inspect items closely upon arrival so any defects can go through the warranty claims process instead for optimal resolution.

Does Under Armour offer an extended warranty?

Under Armour provides a limited warranty on their products to cover defects for a set timeframe. But what if you want coverage beyond the standard warranty period? Here’s what to know about extended warranties from Under Armour.

No extended warranties directly from Under Armour

Under Armour themselves do not offer or sell any official extended warranty programs beyond their normal coverage durations. Their standard limited warranties range from 1-2 years depending on the product category.

There is no option to purchase an extended service plan or additional warranty period directly from Under Armour at this time for added coverage past the initial term.

Retailers may offer extensions

While Under Armour doesn’t directly provide extended warranties, some authorized retailers and resellers may offer third-party extended warranty options when you purchase certain high-end products like smartwatches, headphones, appliances, etc.

For example, Best Buy may give you the choice to add 1-2 years of extended warranty coverage from them on top of the standard manufacturer’s warranty at checkout. Policies can vary by retailer so read carefully.

Credit cards can extend terms

One way to potentially extend the warranty period on Under Armour purchases is to take advantage of benefits offered by certain credit cards. Many cards provide perks like doubling the manufacturer warranty for up to one year on eligible items.

For example, if you buy Under Armour headphones with a 1-year warranty using a card with warranty extension, you can get an additional year of coverage.

Under Armour Protection optional for shoes

The one exception where Under Armour themselves provides an extended warranty option is for shoes purchased on their UA.com website. At checkout, you can opt to add on Under Armour’s Protection plan.

This extends the normal 1-year defect warranty on shoes to 2 years. It also covers certain types of accidental damage for 2 years. There is a cost for this extended coverage that varies based on shoe model and MSRP.

Added coverage has limitations

While third-party extended warranties can prolong the coverage duration, they may exclude certain benefits or have other limitations compared to the original manufacturer warranty. Read policies carefully before purchasing.

And no extended warranty can provide coverage forever – products will eventually wear out from normal use over time after several years.

But for expensive Under Armour items you plan to keep for many years, extended plans from retailers, credit cards, or Under Armour’s shoe Protection can offer added peace of mind.

Just don’t expect Under Armour themselves to automatically double or triple their standard warranty periods. Carefully research options if you want coverage significantly beyond the initial limited warranty term.

How does Under Armour’s warranty compare to competitors?

When it comes to product warranties, how does Under Armour stack up against rival athletic brands? Here’s an overview of how Under Armour’s policies compare to competitors like Nike, Adidas, Reebok, and Brooks.

Coverage duration

Under Armour provides a standard 2-year limited warranty on most apparel, footwear, and gear. This matches the coverage terms offered by Nike, Adidas, and Brooks on similar product categories. Reebok tends to offer 1-year warranties, so Under Armour edges them out slightly on length.

International validity

Under Armour warranties are valid internationally, providing coverage for customers worldwide. The same goes for major rivals like Adidas, Nike, and Reebok. Brooks however only covers US and Canada purchases.

Wear and tear

No athletic brand warranties cover normal wear and tear over time, only defects in materials and workmanship. Under Armour’s stance is identical to competitors here. Damage from regular use is not covered under any sport brand’s standard warranty.

Accidental damage

None of the major brands provide warranty coverage for accidental damage caused by the owner through things like improper use, neglect, abuse, alterations, etc. Under Armour is the same as Nike, Adidas, etc. in excluding anything deemed user-caused.

Product variety

Under Armour offers warranties on a wide variety of products – shoes, clothing, bags, accessories, equipment, etc. Competitors like Nike and Adidas generally provide similarly comprehensive warranties across their product ranges as well.

Return process

The warranty claims process for Under Armour involving returns, troubleshooting, repairs, replacements, refunds, etc. is about on par with competitors’ protocols. Nike, Adidas, and others have very similar requirements and timelines.

Proof of purchase

Under Armour, like Nike and Adidas, requires valid proof of purchase for warranty claims. This ensures the item is authentic and was bought within the coverage period. Reebok appears to be slightly more lenient on proof documentation.

Extended options

None of the major athletic brands offer extended warranty options directly. Some third-party retailers may provide extended plans at checkout however. Overall, Under Armour is on par with the competition here.

When it comes to their standard limited warranties, Under Armour provides very similar coverage, terms, and processes compared to the other major players in athletic apparel and equipment. There are minimal significant differences setting Under Armour apart positively or negatively.

No More Confusion: Your Guide to Understanding Under Armour’s Warranty Policy

What are customers saying about Under Armour’s warranty service?

Under Armour’s warranty policy can be a bit perplexing for customers. Reviews of their warranty service are mixed, with some praising the ease of the process while others express frustration. The main complaints seem to center around confusion about what is actually covered and the length of time it takes to get an issue resolved.

Positive reviews mention that Under Armour stands behind their products and will ultimately make things right if there is a defect. Many customers said they were able to easily initiate a return or exchange either in-store or online. However, there were some inconsistencies reported in how different customer service agents apply the warranty policy.

The most common negative feedback involved denied claims for normal wear and tear issues. Customers felt the defects they experienced should have been covered but didn’t meet Under Armour’s criteria for a manufacturer defect under the warranty. This gray area has led to dissatisfaction and the perception that the warranty overly favors the company rather than the customer.

Reviews also cite frequently long wait times to process warranty claims. Customers reported having to make multiple calls and endure long hold times to try and get resolution on an issue. The unclear communication from customer service during the process also contributed to frustration.

Overall, Under Armour receives mixed reviews on their warranty service due to inconsistent experiences and confusion over what defects are actually covered under the policy. When it works smoothly, customers are satisfied, but a lack of transparency seems to be the root cause of many complaints.

What does Under Armour’s warranty cover?

Under Armour’s warranty policy covers defects in materials and workmanship in their products. This applies to issues that arise under normal use and care of the apparel or footwear. However, the warranty exclusions are important to understand.

Normal wear and tear over time is not covered. Problems like loose threads, pilling, or fading do not qualify for warranty claims. Damage from accidents, improper care, or improper use are also excluded. Issues like rips, stains, or cracking after excessive use would fall under this category.

Under Armour also does not cover problems due to improper fit or issues with comfort and performance. Since fit and feel are highly personal, these problems are not considered defects.

Lastly, the warranty does not cover any products sold as final sale items. These are typically discounted or seasonal products that are not eligible for returns or warranty claims anyway.

The warranty only covers issues caused by actual manufacturing defects. Appearance changes and damage incurred during use are excluded. This allows Under Armour to remedy quality problems but not normal changes over time.

How long does Under Armour’s warranty last?

Under Armour has different warranty periods depending on the type of product:

• Apparel – 30 days from original purchase date
• Footwear – 30 days from original purchase date
• Equipment – 1 year from original purchase date

For apparel and footwear, defects must arise within the first 30 days of purchase to be covered. Equipment like bags, headwear, and gloves come with a 1 year warranty against defects.

The warranty clock starts ticking on original purchase date, not when you actually receive or start using the product. So pay close attention to the date of purchase to make sure you file any claims in time.

One exception is products purchased directly from Under Armour’s online store. Those come with a 60 day return policy which acts as an extended warranty period.

How do you file a warranty claim with Under Armour?

If you experience a defect within the warranty period, here are the steps to file a claim with Under Armour:

1. Contact customer service via phone, online chat, or email to start the process.
2. Be prepared to provide purchase date and photos of the defect. Receipt is highly recommended.
3. Under Armour will first assess if the issue qualifies under the warranty terms.
4. If approved, you will be issued a return authorization to send back the defective product.
5. Once received, Under Armour will evaluate and determine final resolution.
6. The usual remedy is a repair, exchange, or site credit if the exact item is unavailable.

File claims as soon as possible once a defect is noticed for fastest resolution. Under Armour may deny claims if too much time has elapsed since purchase date. Having your receipt and photos handy makes for a much smoother process.

You can initiate claims by the Under Armour online submission form, by email at [email protected], or by phone at 1-888-727-6687. Be prepared for potential long hold times if calling customer service.

Tips for a smooth Under Armour warranty claim

To help improve your experience and chances of a successful warranty claim with Under Armour, keep these tips in mind:

• Retain your receipt to verify purchase date.
• Inspect products carefully as soon as you receive them.
• File claim as soon as defect is noticed, don’t wait.
• Follow care instructions to avoid non-warranty damage.
• Prepare photos highlighting the issue to support your claim.
• Ask clarifying questions of customer service to understand next steps.
• Remain patient but persistent through the process until resolution.

Under Armour’s warranty does provide protection against defects. However, the limitations mean you may still incur costs for normal wear and tear. By knowing which issues qualify, providing documentation, and following up diligently, you can get the most benefit from Under Armour’s warranty policy.

No More Confusion: Your Guide to Understanding Under Armour’s Warranty Policy

Tips for making the most of your Under Armour warranty

Under Armour’s warranty can be perplexing, but there are things you can do to get the most out of it. By understanding what’s covered, keeping key details, and communicating effectively, you’ll be prepared if an issue arises.

First, know exactly what defects Under Armour will warranty. This includes flaws in materials and manufacturing only. Things like damage from use or improper care are not covered. Retain your receipt to verify purchase date, as the timeframe is short, especially for apparel and shoes.

Inspect items right when you receive them. Don’t wait to check for loose threads, cracks, or other defects. Document any issues immediately with photos. This creates a record should problems worsen over time and need to file a claim.

If a defect appears, start the claims process ASAP. Under Armour is more likely to resolve issues reported quickly rather than months later. Have your receipt, photos, and a brief description ready when contacting them.

Ask clarifying questions upfront before sending anything back. Know what Under Armour needs to process a return or repair. Confirm expected resolution time and follow up politely if delayed. The squeaky wheel gets the grease!

Don’t get angry if a claim is initially denied. Calmly ask what Specifically doesn’t meet the warranty terms. Provide any additional details and request another review. Remaining patient but persistent pays off.

If given the option, choose a repair or exchange rather than credit. You’ll get better value from a functional replacement than a few dollars. Also, repaired items carry any warranty remainder so defects can be addressed again if needed.

Before washing or wearing new apparel or shoes, double check for hidden flaws. Sometimes damage isn’t immediately visible but appears under use. Address any concerns quickly before exceeding 30 days.

Don’t rely solely on the Under Armour warranty. Quality athletic wear tends to show wear eventually. Take proper care and perform preventative maintenance to maximize lifespan and performance.

For example, wash clothing inside out on cold and line dry to avoid pilling. Use a seam sealant on areas prone to splitting. Follow shoe cleaning techniques to remove stains properly.

Protect gear from abrasion during activities. Velcro, carabiners, surfaces can snag fabrics over time so pad these contact points. Store carefully as well to avoid damage when not in use.

Making a habit of inspecting and maintaining products helps you identify defects before they worsen. This also reduces non-warranty damage that naturally occurs through regular use.

Be realistic about flaws that develop over time. Minor loosening of parts or fading of colors will happen and aren’t defects. Focus claims on issues that meaningfully impair function, not normal wear.

Before purchase, research known defects for particular items. Reviews can reveal widespread problems not covered by warranty. This avoids the frustration of discovering unresolvable issues.

Check all zippers, seams, and closures thoroughly at time of purchase. Also inspect online orders immediately after delivery before wearing. This flags damage during shipping or manufacturing.

For specialty or final sale items, consider extended warranty options if offered. Since the normal policy is very limited, added protection gives more peace of mind.

If you need to launder an item before wearing, do so immediately and check for hidden issues afterward. You don’t want to miss the return window if problems are only revealed once washed.

Under Armour provides a short warranty against defects but there are limitations. Being an informed and proactive customer will ensure you maximize the value while preventing avoidable issues.

No More Confusion: Your Guide to Understanding Under Armour’s Warranty Policy

Summary: Get the coverage you deserve from Under Armour

Under Armour’s warranty has limitations but some smart moves can help you maximize coverage. By protecting your purchase, acting quickly, providing documentation, and communicating clearly, you’ll be prepared in case of defects.

Safeguard items starting day one for best results. Before first use inspect for flaws, then continue careful maintenance and storage. Prevent unnecessary damage since wear and tear isn’t covered.

Wash, dry, and wear clothing and shoes according to instructions. Clean stains promptly using recommended techniques. Check for hidden issues after laundering. Store properly when not in use.

Pad high friction contact points during activities and sports. Avoid velcro, carabiners, or surfaces that could snag fabrics over time. Take steps to reduce pilling like washing inside-out.

If an issue pops up, act immediately while under warranty. Start the claim process right away providing purchase date, photos, and description of defect. Ask questions to understand next steps for repair or replacement.

Follow up persistently and politely if your claim lingers. Calmly request updates and re-review if denied. Constructive persistence pays off more than frustration.

Before sending back, confirm expected resolution time and options. Choose repair or exchange for better ongoing value over credit. For repairs, the warranty continues to cover future defects.

Inspect online orders promptly upon delivery before wearing, as flaws may emerge under use. For specialty purchases, extended warranty provides added protection after the standard coverage expires.

Research widespread issues on specific models before buying so you’re not surprised later. Check zippers, seams, closures thoroughly at purchase to catch manufacturing defects.

Be realistic about normal wear and tear over time that falls outside warranty. Minor loosening, fading won’t be covered so focus claims on meaningful impairment.

Ultimately Under Armour’s warranty protects against manufacturing flaws but excludes damage through regular use. Stay vigilant inspecting products, act quickly on issues, and provide documentation for the best chance of proper coverage.

With some preventative care and proactive engagement, you can get more value from Under Armour’s warranty. Just remember to temper expectations once coverage expires after 30 days on apparel and shoes.

Arm yourself with information upfront and act decisively when problems arise. By following tips to minimize wear while maximizing warranty claims, you’ll get the coverage you deserve from Under Armour.