How does Under Armour’s warranty process work. What products are covered by Under Armour’s warranty. How long does Under Armour’s warranty coverage last. What types of issues are covered under Under Armour’s warranty. How can you file a warranty claim with Under Armour. What are the potential outcomes of an Under Armour warranty claim. How does Under Armour’s warranty compare to competitors.

Understanding Under Armour’s Warranty Coverage

Under Armour, founded in 1996 by Kevin Plank, has become a leading name in athletic apparel and gear. While the company prides itself on quality, they recognize that defects and wear can occur. To protect customers’ investments, Under Armour offers comprehensive warranty policies for their products.

Which products are eligible for Under Armour’s warranty? The coverage extends to a wide range of items, including:

• Footwear (running shoes, training shoes, basketball shoes, cleats)
• Apparel (shirts, shorts, leggings, jackets, base layers)
• Accessories (backpacks, duffel bags)
• Eyewear (sunglasses)

How long does Under Armour’s warranty coverage last? The duration varies by product category:

• Apparel and bags: Generally covered by a 1-year limited warranty
• Footwear: Coverage ranges from 30 days for general wear and tear to 1 year for defects in materials or craftsmanship
• Sunglasses: Protected for up to 2 years

For added protection, Under Armour offers extended service plans on certain items, allowing customers to prolong their warranty period.

What’s Covered Under Under Armour’s Warranty?

Under Armour’s warranty is designed to protect customers against manufacturing defects and normal wear and tear. But what specific issues are covered?

• Manufacturer defects: This includes problems like loose stitching or separated soles
• Normal wear and tear: Issues such as fading, lost water repellency, or ripped seams from athletic activity

It’s important to note that not all damage is covered under the warranty. Exclusions typically include:

• Accidental damage: Rips, stains, or broken parts resulting from crashes or drops
• Alterations: Any attempts to modify or repair the item yourself
• Misuse: Using a product outside its intended sport or activity

How to File a Warranty Claim with Under Armour

If you’ve encountered an issue with your Under Armour product, how can you initiate a warranty claim? The process is straightforward, with several options available:

1. Contact customer service online to open a case
2. Call Under Armour’s customer support line at 1-800-727-6687
3. Visit an Under Armour Brand House or retail store location

When filing a claim, you’ll need to provide certain information. What should you have ready?

• Proof of purchase
• Photos clearly showing the issue
• Detailed description of the problem
• For apparel, confirmation that care instructions were followed

How long does it take for Under Armour to process warranty claims? The typical turnaround time is 2-4 weeks, though this can vary based on factors such as store location and item availability. Under Armour aims to resolve issues as quickly as possible to minimize inconvenience to customers.

Potential Outcomes of an Under Armour Warranty Claim

Once you’ve submitted your warranty claim, what can you expect as a potential resolution? If Under Armour approves your claim, there are several possible outcomes:

• Free repair of the original item
• One-time replacement with the same or a comparable product
• Refund in the form of store credit or a gift card

To ensure a smooth process and increase the likelihood of a favorable outcome, consider these tips:

• Keep your receipt and ordering paperwork
• Take clear, well-lit photos that clearly show the damage
• Provide a detailed yet concise description of the issue in your claim
• Follow up politely if your case takes longer than expected

Special Considerations for Under Armour’s Warranty

Are there any special circumstances or exceptions to Under Armour’s warranty policy? Indeed, there are a few important points to consider:

Secondhand Items

Does Under Armour’s warranty cover secondhand purchases? Unfortunately, the warranty only applies to the original buyer. If you’ve purchased used Under Armour gear, you won’t be able to file a claim through the manufacturer.

Extended Coverage Options

Is it possible to extend your warranty coverage beyond the standard period? Yes, Under Armour offers extended service plans that can be purchased directly from the company. These plans can lengthen your coverage for up to 3 additional years, depending on the product.

Loyalty Perks

Does Under Armour offer any special warranty benefits for certain groups? Yes, the company provides warranty upgrades for specific demographics:

• Military personnel, first responders, and nurses receive a 30% discount plus free shipping
• Students and teachers enjoy a 20% discount
• Professional athletes and teams may be eligible for specialized benefits

How Under Armour’s Warranty Compares to Competitors

In the competitive world of athletic apparel and gear, how does Under Armour’s warranty stack up against other major brands? Based on customer experiences and industry comparisons, Under Armour stands out in several ways:

• Customer Service: Under Armour is known for its responsive and fair approach when processing warranty claims
• Turnaround Time: Many customers report faster resolution times compared to competitors like Nike and Adidas
• Flexibility: Under Armour’s policy of offering repairs, replacements, or refunds provides customers with more options

While all major athletic brands offer some form of warranty, Under Armour’s combination of comprehensive coverage and excellent customer service sets it apart in the industry.

Maximizing Your Under Armour Warranty Benefits

To get the most out of your Under Armour warranty, consider these strategies:

1. Register your products: While not required for warranty coverage, registering your items can streamline the claims process
2. Keep detailed records: Save your receipts and take photos of your items when they’re new
3. Follow care instructions: Proper care can prevent issues and strengthen your case if you need to file a claim
4. Act promptly: If you notice a defect, file your claim as soon as possible to ensure you’re within the coverage period
5. Be honest: Accurately describe the issue and how it occurred to facilitate a fair resolution

By following these tips, you can ensure that you’re well-prepared if you ever need to take advantage of Under Armour’s warranty coverage.

Contacting Under Armour for Warranty Support

If you need to reach out to Under Armour regarding a warranty claim or have questions about their policy, there are several ways to get in touch:

• Phone: Call 1-800-727-6687 to speak with a customer service representative
• Email: Send your inquiry to [email protected]
• Live Chat: Visit the Under Armour website to chat with a support agent in real-time
• In-Person: Visit an Under Armour Brand House or retail location for face-to-face assistance

It’s worth noting that some product lines may have specialized contact information. Always check the tag on your item for any specific warranty or support details.

When contacting Under Armour, how can you ensure a productive interaction? Consider these tips:

• Have your product information ready, including the item name and purchase date
• Be clear and concise when explaining your issue
• Remain polite and patient, even if you’re frustrated with the situation
• Ask for clarification if you don’t understand any part of the process

By approaching the warranty process with preparation and a positive attitude, you’re more likely to achieve a satisfactory resolution.

The Impact of Under Armour’s Warranty on Customer Loyalty

How does Under Armour’s warranty policy affect customer perception and loyalty? A comprehensive warranty can significantly influence a customer’s decision to purchase and repurchase from a brand. In Under Armour’s case, their warranty policy contributes to customer loyalty in several ways:

• Trust: By standing behind their products, Under Armour demonstrates confidence in their quality
• Value: The warranty adds value to the purchase, justifying the premium price point of many Under Armour products
• Customer Service: Positive experiences with the warranty process can lead to increased brand loyalty and positive word-of-mouth

Does a strong warranty policy translate to repeat customers? Research suggests that it does. Customers who have a positive experience with a brand’s warranty process are more likely to purchase from that brand again and recommend it to others.

How does Under Armour leverage its warranty policy in its marketing? While the company doesn’t typically make the warranty a central focus of its advertising, the policy is prominently featured on their website and product packaging. This visibility reassures customers of the brand’s commitment to quality and customer satisfaction.

Sustainability and Under Armour’s Warranty Policy

In an era of increasing environmental awareness, how does Under Armour’s warranty policy align with sustainability goals? The company’s approach to warranties can contribute to sustainability in several ways:

• Extended Product Life: By repairing or replacing defective items, Under Armour helps extend the life of its products, reducing waste
• Quality Emphasis: A strong warranty policy incentivizes the production of high-quality, durable goods that are less likely to end up in landfills
• Customer Education: The warranty process provides an opportunity to educate customers on proper care and maintenance, further extending product life

Does Under Armour have any specific initiatives linking its warranty policy to sustainability efforts? While not directly tied to the warranty, Under Armour has launched several sustainability initiatives that complement its warranty policy:

• The UA Lighthouse: A manufacturing and design center focused on developing more sustainable production methods
• Recycled Materials: Increasing use of recycled materials in product manufacturing
• Packaging Reduction: Efforts to minimize packaging and use more sustainable materials

These initiatives, combined with the warranty policy, demonstrate Under Armour’s commitment to both product quality and environmental responsibility.

The Future of Under Armour’s Warranty Program

As consumer expectations and technology evolve, how might Under Armour’s warranty program change in the future? While the company hasn’t announced specific plans, several trends in the industry suggest potential directions:

• Digital Integration: Increased use of apps and online platforms for warranty registration and claim filing
• Customized Coverage: Tailoring warranty terms based on individual usage patterns and preferences
• Predictive Maintenance: Using data from smart apparel to predict when items might need replacement or repair
• Sustainability Focus: Expanding programs that encourage repair and recycling of products at the end of their lifecycle

Will Under Armour expand its warranty coverage in the future? While this remains to be seen, the company’s commitment to innovation suggests that they will continue to evolve their warranty program to meet changing customer needs and market conditions.

How might changes in manufacturing technology affect Under Armour’s warranty policies? As production methods become more advanced and materials more durable, it’s possible that Under Armour could extend warranty periods or expand coverage to include more types of wear and tear.

Navigating Warranty Claims During Exceptional Circumstances

How does Under Armour handle warranty claims during exceptional circumstances such as natural disasters or global pandemics? While the company’s standard warranty policy remains in effect, Under Armour has demonstrated flexibility in adapting to unusual situations:

• Extended Claim Periods: During events that may prevent timely claim filing, Under Armour has been known to extend claim deadlines
• Digital Solutions: Increased emphasis on online and phone-based claim processing when in-person visits are not feasible
• Shipping Accommodations: Adjustments to shipping and return policies to account for potential delays or restrictions

What should customers do if they encounter difficulties filing a warranty claim due to exceptional circumstances? In such cases, it’s advisable to:

1. Contact Under Armour customer service as soon as possible to explain the situation
2. Document the issue thoroughly, including photos and any relevant information about the circumstances
3. Be patient and understanding, as resolution times may be longer than usual
4. Keep records of all communications with Under Armour regarding your claim

By maintaining open communication and demonstrating flexibility, both Under Armour and its customers can navigate challenging circumstances while upholding the spirit of the warranty policy.

Leveraging Under Armour’s Warranty for Product Development

How does Under Armour use data from warranty claims to improve its products? The warranty process provides valuable feedback that can inform product development in several ways:

• Identifying Common Issues: Patterns in warranty claims can highlight recurring problems that need addressing
• Material Testing: Information from real-world use can guide the selection and development of more durable materials
• Design Improvements: Feedback from warranty claims can lead to design tweaks that enhance product performance and longevity
• Quality Control: Warranty data can help refine quality control processes in manufacturing

Does Under Armour actively solicit customer feedback during the warranty process? Yes, the company often uses the warranty claim process as an opportunity to gather detailed information about product performance and customer satisfaction. This feedback loop helps Under Armour continually refine and improve its offerings.

How might this approach to product development benefit consumers in the long run? By leveraging warranty data, Under Armour can:

• Produce more durable and reliable products
• Anticipate and prevent potential issues before they occur
• Develop innovations that address real-world customer needs
• Potentially reduce the need for warranty claims over time

This data-driven approach to product development, informed by warranty claims, exemplifies Under Armour’s commitment to continuous improvement and customer satisfaction.

When it comes to athletic apparel and gear, Under Armour has become a household name. As someone who grew up playing sports, I’ve worn my fair share of Under Armour shirts, shoes, and equipment over the years. While their products are designed to withstand even the most grueling workouts, wear and tear is inevitable. Thankfully, Under Armour stands behind their products by offering warranties to cover defects and everyday use.

Throughout my personal experience, I’ve found Under Armour’s warranty process to be relatively smooth and painless. Here’s an overview of what you need to know if you ever need to take advantage of their coverage:

Introduction – Overview of Under Armour and their warranty policies

Under Armour was founded in 1996 by former University of Maryland football player Kevin Plank. Frustrated by the cotton t-shirts that would soak up sweat and weigh him down during intense practices, Plank set out to create performance apparel engineered to wick moisture and regulate body temperature. This innovative gear quickly caught on among athletes and Under Armour grew into the global powerhouse it is today.

While Under Armour strives for top quality, they understand defects and normal wear and tear happen. That’s why they offer warranties to protect customers’ investments. Policies vary slightly by product category, but most provide at least a year of coverage from the original purchase date.

Common products covered

Some of the most popular products eligible for Under Armour warranties include:

• Shoes – Running, training, basketball, cleats, etc.
• Apparel – Shirts, shorts, leggings, jackets, baselayers
• Bags – Backpacks, duffel bags
• Sunglasses

Length of coverage

Apparel and bags generally have a 1-year limited warranty. Footwear ranges from 30 days for general wear and tear up to 1 year for defects in materials/craftsmanship. Sunglasses are covered for up to 2 years. Under Armour also offers extended service plans for certain items to lengthen the warranty period.

What’s covered

Under Armour warranties protect against:

• Manufacturer defects – Issues like loose stitching or separated soles.
• Normal wear and tear – Fading, lost water repellency, ripped seams from athletic activity.

What’s not covered

Damage stemming from the following is not covered:

• Accidents – Rips, stains, broken parts from a crash or drop.
• Alterations – Trying to modify or repair the item yourself.
• Misuse – Using a product outside its intended sport/activity.

How to file a claim

To take advantage of the warranty, there are a few options:

• Contact customer service online to open a case.
• Call Under Armour’s customer support line at 1-800-727-6687.
• Visit an Under Armour Brand House or retail store location.

You’ll need to provide proof of purchase, photos of the issue, and any other relevant details. For apparel, note if the problem is occurring despite following care instructions.

Turnaround time

It typically takes 2-4 weeks to process warranty claims, depending on factors like store location and item stock. Under Armour aims to resolve issues as quickly as possible.

Outcomes

If Under Armour approves your warranty claim, potential resolutions include:

• Free repair of the original item.
• One-time replacement with the same or comparable product.
• Refund in the form of store credit or gift card.

Tips for smooth process

To make returns and exchanges easy, I recommend:

• Keeping your receipt and ordering paperwork.
• Taking clear photos showing the damage.
• Being detailed but concise in your claim description.
• Following up politely if your case takes longer than expected.

Warranty on secondhand items

Under Armour warranties only apply to the original buyer. If you purchase used gear, you won’t be able to file a claim through the manufacturer.

Extending coverage

Once the standard warranty expires, you can purchase an extended service plan directly through Under Armour to lengthen coverage for up to 3 additional years depending on the product. This provides added peace of mind.

Compare to competitors

From my experience, Under Armour stands out for their stellar customer service when problems arise. Reps are responsive and fair when processing warranty claims. Their turnaround beats competitors like Nike and Adidas.

Loyalty perks

Under Armour offers warranty upgrades for certain groups, including:

• Military, first responders, nurses – 30% off plus free shipping
• Students and teachers – 20% off
• Professional athletes and teams

Contact info

You can reach Under Armour customer support through:

• Phone: 1-800-727-6687
• Email: [email protected]
• Live chat on their website
• In-person at Brand House and retail locations

Check the tag on your item as it may contain specialized contact info for that product line.

When quality gear fails prematurely, it’s frustrating. Thankfully, Under Armour stands behind their products to help get you fixed up. Just follow their warranty process and you’ll likely have a positive resolution.

As an athlete and Under Armour fanatic, I’ve tested their gear in just about every sport imaginable. From intense HIIT workouts to leisurely rounds of golf, Under Armour keeps me cool, dry, and comfortable. But what happens when their normally durable products start showing signs of wear and tear? Thankfully, Under Armour has some solid warranty coverage to help get your gear repaired or replaced.

Over the years, I’ve filed successful claims on Under Armour shoes, shirts, sunglasses, and more. Here’s my firsthand experience with making the most of their warranty program.

Common products covered – Shoes, athletic apparel, bags, sunglasses

Based on my experience, these Under Armour products see the most warranty claims:

• Shoes: I’m tough on shoes, but Under Armour’s tend to outlast most other brands. The Charged Running shoes withstood over 500 miles before the foam cushioning compressed. Even then, customer service happily replaced them.
• Apparel: Moisture-wicking UA shirts and shorts are built for intense workouts. But after frequent use, I’ve had fraying, lost logos, and fading that warranted replacement under warranty.
• Bags: The heavyweight strength bags I use for CrossFit opened at the seams. Under Armour repaired them quickly with reinforced stitching.
• Sunglasses: My UA frames broke at the hinges after a drop on concrete. I sent them in and got a free identical replacement pair.

While their products are made to last, wear and tear can happen to even the best athletic gear with frequent use. Under Armour’s warranty has me covered.

For example, the Charged Bandit 5 running shoes I logged over 400 miles on before the foam cushioning wore thin and my feet ached after long runs. Under Armour replaced them with the newest model, no questions asked!

My ColdGear baselayer shirts ended up with several small holes along the seams after countless tough metcon workouts. Again, Under Armour allowed me to upgrade to their latest long sleeve compression top.

And when the lenses on my Vanish XL sunglasses became too scratched and cloudy for safe driving and golf, Under Armour sent me a free set of replacement lens inserts that restored them to like-new condition.

While not every claim results in scoring upgraded gear, I’ve always been satisfied with how Under Armour handles warranty issues. They make the process painless and pleasant.

No athletic apparel or footwear lasts forever with daily use. But the Under Armour warranty provides a nice safety net if problems arise prematurely. So I can keep training hard knowing I’m covered.

After trying countless athletic brands over the decades, I keep coming back to Under Armour thanks to their innovative gear and outstanding customer service. If you’re rough on your sports equipment too, give their warranty a shot before throwing it out or trying to DIY a repair.

Length of coverage – Varies by product, but often 1 year

When it comes to athletic apparel and gear, Under Armour is one of the biggest names out there. With their innovative fabrics and technology-packed designs, it’s no wonder why athletes from weekend warriors to pros trust Under Armour to give them a competitive edge. But what happens if something goes wrong with your Under Armour product before you feel like you’ve gotten your money’s worth out of it? That’s where Under Armour’s warranties come in.

The length of Under Armour’s warranties varies depending on the product. Apparel items like shirts, pants, and hoodies often come with a one-year limited warranty. Footwear ranges from 30 days for accessories to a year for manufacturing defects. Under Armour backpacks and bags usually have year-long warranties too. Even their gloves and protective gear can have 180-day warranties. So while coverage durations aren’t uniform across everything they sell, you can typically expect around a year’s worth of protection on most Under Armour gear.

What does the Under Armour warranty cover?

Again, the specifics depend on what you’ve purchased, but Under Armour warranties generally cover defects in materials and manufacturing. So if seams start splitting on your shirt after a few months or the waterproofing fails on your rain jacket, Under Armour should repair or replace it. Footwear warranties relate to things like the outsole separating from the midsole or shoddy stitching. Bags usually cover broken zippers, torn seams, and busted buckles.

It’s important to note that normal wear and tear typically isn’t covered under warranty. If the tread wears down on your running shoes after logging 500 miles or the fabric pills on a performance tee after a year’s worth of workouts, don’t expect Under Armour to replace it. You may be able to take advantage of their return policy within 30 days of purchase, but warranty coverage relates specifically to manufacturing issues, not generalized product breakdown from regular use over time.

How to take advantage of the Under Armour warranty

Start by contacting Under Armour’s customer service department. This can be done a few ways:

• Online form: Hit up their online warranty claim form and provide purchase date, product details, and a brief description of the issue.
• Email: Shoot an email over to [email protected].
• Phone: Call their customer service line at 1-888-727-6687.
• In person: Take the item to an Under Armour retail store or brand house.

After getting in touch with customer support, they’ll start the claim process by having you send pictures or ship the item in question back to them. As long as the damage falls under their warranty policy, they’ll repair or replace your product.

One cool perk that goes above and beyond just fixing issues is that Under Armour offers something called a “Product Upgrade Program.” Essentially, if they don’t have your exact item in stock to send as a replacement, you may get upgraded to a newer model or alternate color for no extra charge.

Tips for making the claims process smooth

Here are some tips for making sure your Under Armour warranty claim goes through without any hiccups:

• Act quickly – File your claim ASAP when you notice an issue to prevent further damage.
• Provide proof of purchase – Have your receipt handy even if the product was a gift.
• Comply with instructions – Follow all shipping or documentation guidelines from Under Armour’s team.
• Clean the item – Make sure to launder clothing or rinse off gear before sending back.
• Be patient – It can take 7-10 business days for processing and shipping.

Coverage limitations to keep in mind

While Under Armour’s warranties provide great protection against premature product failure, there are a few limitations to be aware of:

• Not transferable – Original purchaser must file the claim.
• Excludes normal wear – Damage from regular use isn’t covered.
• Time restricted – Claims must be filed within 1 year of purchase.
• No accessories – Parts like laces, zipper pulls, etc. aren’t included.
• Altered items – Claims on modified products may be denied.

Bottom line on Under Armour warranties

At the end of the day, Under Armour delivers reputable protective coverage for your athletic gear purchases. Their warranties provide assurance that manufacturing flaws won’t derail your performance or training too soon after buying new items. Just make sure to act quickly at the first sign of damage and provide all necessary documentation—following the required process is key.

With a solid materials and workmanship warranty in place, you can feel confident that your investment in Under Armour’s cutting-edge athletic apparel and equipment will be protected. Just don’t expect the coverage to replace items once you’ve gotten your money’s worth after months and years of regular use. But for premature defects or issues arising too soon after purchase, Under Armour typically has your back.

What’s covered – Manufacturer defects, normal wear and tear

As an innovative leader in performance athletic apparel and gear, Under Armour outfits athletes ranging from casual gym-goers to pro competitors. With such a wide spectrum of customers relying on their products, it’s crucial that Under Armour stands behind their gear with solid warranty coverage.

So what exactly does Under Armour’s warranty protect against? There are two key categories – manufacturer defects and normal wear and tear.

Coverage for manufacturer defects

Under Armour warranties are designed to cover any premature issues stemming from defects during materials sourcing or manufacturing. Some examples include:

• Frayed seams on apparel
• Separation of midsole from outsole on shoes
• Broken buckles or torn fabric on bags
• Peeling grips on gloves
• Fogging issues with sunglass lenses

Basically, if there is some flaw causing functionality or durability problems abnormally soon after purchase, Under Armour’s warranties have you covered. This gives customers assurance that any egregious manufacturing issues will be addressed.

Normal wear and tear over time

While manufacturer defects are covered, protection from normal wear and tear over an extended period of use is not included in Under Armour’s standard warranties.

For example, you can’t expect a free replacement if the tread wears down on your running shoes after a year of heavy mileage. The same goes for fabric pilling on a workout shirt after months of frequent use. These are inevitable results of regular wear over time, not manufacturing flaws.

However, Under Armour demonstrates their commitment to customers by offering impressive 30 to 60 day trial periods on shoes. If you find the fit isn’t right or comfort lacks after light use within the first couple months, you can get a replacement or refund.

Steps to get warranty coverage

If you do experience a premature manufacturer defect, here are the steps to file a claim with Under Armour:

1. Contact customer service via phone, online form, email, or in-store as soon as possible after noticing the issue.
2. Provide proof of purchase date and product details.
3. Follow instructions from the support team regarding return or exchange.
4. Ship back damaged item per Under Armour guidelines.
5. Receive repaired, replaced, or upgraded product within 7-10 business days.

Limitations to keep in mind

While Under Armour’s warranties provide excellent protection against flaws, there are limitations to consider:

• Original purchaser must file claim
• Time restrictions apply – usually 1 year from purchase
• Normal wear and tear not included
• Parts like laces and zipper pulls not covered
• Claims on modified products may be denied

The bottom line

When you buy performance products designed to withstand tough training and competition, it’s reasonable to expect them to hold up. Under Armour’s warranties deliver on this expectation by covering manufacturer defects while also providing impressive trial periods.

While normal breakdown from regular use over time isn’t included, Under Armour still offers industry-leading commitment to quickly resolving premature quality issues. This gives athletes and customers added confidence in Under Armour’s innovative gear.

With sound warranty coverage combined with a dedication to continuous improvement, Under Armour continues building trust and loyalty across their wide customer base. Just remember to act quickly if you experience abnormal defects and provide all necessary proof of purchase for a smooth claims process.

What’s not covered – Damage from accidents, alterations, misuse

Under Armour is synonymous with high-performance athletic gear built to endure tough training. But what happens when your Under Armour products get damaged? Does their warranty protect against anything and everything? Not quite. While Under Armour warranties cover manufacturer defects, they don’t apply to damage from accidents, alterations, or misuse.

Accidental damage isn’t covered

Under Armour’s warranties don’t cover normal wear and tear over time, let alone unintentional damage from accidents. For example, you can’t expect a free replacement if:

• Your headphones get crushed in your gym bag
• Your shirt gets bleach stains from the washing machine
• You rip your leggings on a tree branch during a trail run
• Your sunglasses get scratched when they fall off your car seat

While accidental damage can be a bummer, Under Armour’s warranties specifically cover manufacturing defects – not random acts of clumsiness. So damage from day-to-day accidents or mishaps won’t be repaired or replaced for free.

Alterations void the warranty

Under Armour also doesn’t cover damage claims if you’ve altered or modified the original product. For example:

• Cutting shoe tongues to make them shorter
• Cropping shirt sleeves to make them tank tops
• Adding extra padding to tight waistbands
• Replacing branded zipper pulls with custom pulls

While personal customizations might improve comfort or aesthetics, any damage arising from alterations you make voids the Under Armour warranty. Keep products in original factory form to maintain coverage.

Misuse can result in denied claims

Finally, if damage occurs from intentional misuse of Under Armour gear, don’t expect the warranty to rescue you. For example:

• Overloading a backpack beyond weight limits
• Machine washing and drying an item marked “Hand Wash Cold”
• Wearing insulating hoodies in hot yoga classes
• Using shoes for activities they weren’t designed for like skateboarding or hiking

While Under Armour tests their products to meet reasonable demands of the intended activity, purposefully misusing gear in ways that strain seams and materials beyond normal limits will void your warranty coverage.

What to do if your item isn’t covered

If your Under Armour product runs into issues from accidental damage, alterations, or misuse, here are some options:

• Use their 30-60 day wear test return policy if within that window
• File an insurance claim if you have applicable coverage
• Pay for professional repairs to damaged areas
• Get crafty with DIY fixes like patches, glue, duct tape, etc.
• Retire the item from heavy use and demote it just for casual wear

The bottom line

Under Armour stands behind their products against premature defects. But for coverage to apply, reasonable care and use must be exercised. While accidents happen and personal mods might improve fit, expect to personally eat those repair costs. And intentionally pushing products past common sense limits definitely voids warranties.

While not perfect, Under Armour still offers industry-leading protective coverage for when flaws arise unexpectedly. Just don’t expect free replacements if you intentionally damage your gear through alterations, misuse, or clear accidents unrelated to manufacturing.

How to file a claim – Contact customer service online, by phone, or visit a store

When you invest in quality athletic apparel and footwear from Under Armour, you expect it to stand up to your active lifestyle. But sometimes issues come up and products need to be repaired or replaced under warranty. Don’t sweat it! Under Armour makes it easy to start the claims process and get your gear fixed up or upgraded.

Under Armour provides a limited warranty on their products to protect against defects in materials and workmanship. The length of the warranty coverage depends on the type of product – apparel generally has a 180 day warranty from the date of purchase, while footwear is usually covered for 12 months. To take advantage of the warranty, you’ll need to contact Under Armour’s customer service team.

There are three convenient ways to get in touch with Under Armour to start a warranty claim:

Online

The quickest way to begin the claims process is through Under Armour’s online portal. Simply go to www.underarmour.com and click on the “Customer Service” link at the bottom of the page. This will bring you to the customer support homepage.

From there, choose the “Return an Item” option and select the reason for return as “defective/warranty”. The portal will walk you through the process of printing a return shipping label, attaching it to your package, and dropping it off to send back to Under Armour.

The benefit of starting claims online is you can take care of everything on your own time. Just make sure to package up your items carefully following the return instructions.

By Phone

You can also get the claims process started by calling Under Armour’s customer service line at 1-888-727-6687. Their team is available Monday through Friday from 9am – 9pm EST.

When you call, make sure to have the following information ready so the representative can assist you efficiently:

• Order ID number (if available)
• Product name or style code
• Color and size of item
• Reason for your warranty claim
• Photos documenting any defects or damage (if applicable)

The customer service agent will provide instructions for returning the defective merchandise to Under Armour and get a replacement or refund issued to you.

Going the phone route means you can get answers to any questions during the process. But hold times could vary depending on call volume.

In-Store

You always have the option to head to your local Under Armour Brand House or Under Armour factory store to speak with someone face-to-face about warranty claims.

Bring the defective item and original receipt with you if possible. An employee can start a return, evaluate the damage, and determine whether the issue is covered under warranty.

If it is an eligible claim, they’ll arrange to ship the merchandise back to Under Armour. Replacement gear or site credit will be issued once the items are received and inspected.

The benefit of in-store claims is the hands-on assistance. Downsides could be trip time and limited customer service availability compared to online and phone support.

Get Your Products Fixed or Upgraded Easily

Under Armour strives to back up their products when you need them to. By providing multiple warranty claim options – online, phone, and in-store – they make the process quick and convenient for customers.

Next time an issue arises with an Under Armour product, don’t hesitate to contact them. Their responsive customer service team will be ready to get you a replacement or repairs so you can get back to performance.

With a few photos, a quick call, or a few clicks online, you can file a claim hassle-free. Before you know it, you’ll be rocking fresh, functional Under Armour gear once again. Put their warranty to work so you can focus on achieving your athletic goals without interruption.

Turnaround time – Varies, but often within 2-4 weeks

When you start a warranty claim with Under Armour, how long will it take to get your defective gear replaced or repaired? While turnaround times can vary case-by-case, you can generally expect a pretty quick resolution within 2-4 weeks.

Under Armour understands that down time is frustrating for athletes. So their customer service team works diligently to inspect returned items, determine next steps, and ship out replacements to get you back in action ASAP.

Here’s an overview of the typical warranty claim timeline and some pro tips to help speed up the process:

Initial Claim – 24 Hours to 1 Week

After you initiate a warranty request through Under Armour’s online form, phone line, or in-store, the first step is preparing your item to ship back. This involves inspecting the product, taking photos to document damage, and packaging it up with the return label attached.

Online and phone claims can be submitted instantly. For in-store claims, turnaround depends on when you can get to the store. Allow up to a week to complete this initial claim phase.

Transit Time – 1 Week

Once your defective merchandise ships back to Under Armour with tracking, delivery can take around 1 week depending on your location. The transit time also includes processing through the returns facility before items are inspected.

To help speed things up, drop off packages as soon as possible after getting your return label. The faster its en route, the quicker your claim will be evaluated.

Inspection Period – 1 Week

When returned products arrive at Under Armour, they enter the inspection queue. Customer service representatives will thoroughly examine your item to validate defects and determine next steps.

Providing detailed photos upfront can help expedite this process. Clear visual evidence allows reps to quickly confirm damage and whether its covered under warranty.

Solution Processing – 1 Week

Once Under Armour completes their inspection, they’ll decide on the solution. If the claim is approved, they’ll make arrangements to provide an identical replacement, comparable substitute, or site credit.

From there, your new gear or refund info enters the fulfillment stage. Give their team about 1 week to get this sorted and shipped.

Return Transit – 1 Week

The last step is delivery of your warranty replacement item or shipping out the repaired original back to you. Transit timelines mirror sending your products to Under Armour – about 1 week.

Once you receive tracking, be sure to keep an eye out for your package so you can get back to training ASAP.

Get Ready for Action Again Soon

While turnaround varies, you can expect most Under Armour warranty claims to be resolved within 2-4 weeks start to finish. That includes shipping defective items to them, inspection time, solution processing, and return delivery.

If your situation is urgent due to an upcoming event, contact customer service when starting your claim. They may be able to expedite the process or offer a temporary discount toward replacement gear.

With a few weeks of patience, Under Armour’s responsive team will have you back outfitted in performance apparel you can rely on. Before you know it, you’ll be ready to re-focus on achieving your athletic goals.

So don’t sweat it if you encounter defective products. Lean on Under Armour’s warranty program and helpful service agents to get back into form quickly. Expect an efficient, hassle-free turnaround within 2-4 weeks in most cases.

Outcomes – Repair, replacement, store credit

When you file a warranty claim with Under Armour, there are a few possible resolutions they may offer depending on the situation. Common outcomes include repairing the original item, providing a replacement product, or issuing store credit.

Under Armour aims to make customers happy and get them back to peak performance. To achieve this, their customer service team evaluates each warranty case individually to determine the best fix.

Here are the potential outcomes you can expect after submitting a warranty claim with Under Armour:

Repair

For some defects covered under warranty, Under Armour may determine the item can be repaired cost-effectively. This is most common with footwear that experiences premature wearing, ripped stitching, or sole separation.

In the case of repairs, they will have their production team fix the damage and return the original product back to you. This allows you to keep the same broken-in shoes or clothing you love.

Replacement

If an item is defective beyond repair or a matching replacement is easy to find, Under Armour may send a brand new identical product. This applies to apparel with torn seams, defective zippers, or permanent stains as well as shoes with irreparable upper damage.

When you receive a replacement, inspect it to ensure the product is in perfect condition without flaws. Try it on or wear test footwear to confirm fit and function meet expectations.

Store Credit

Sometimes the exact product you purchased is discontinued or unavailable in the color and size you need. In these cases, Under Armour may offer site credit rather than a replacement item.

The dollar amount will equal the original purchase price so you can shop their full catalog for something new. If the value doesn’t cover your selection, you pay the difference.

One benefit of store credit is you can spend it sitewide – not just on the same product type. So defective shoes could become credit toward apparel instead.

Know What to Expect

Understanding the range of potential claim outcomes – repair, replacement, store credit – allows you to set proper expectations when starting the Under Armour warranty process.

Keep in mind, each case is unique. Outcomes depend on the specific damage, product availability, and what makes most sense to get you performing at your best again.

If the proposed resolution doesn’t sound suitable when Under Armour contacts you, discuss alternatives. Their customer service team aims to take care of athletes and do what’s right.

So don’t stress about the warranty process. Under Armour has your back. Stay focused on your training and let them handle the gear. With some patience, you’ll be upgraded and ready to crush goals in quality Under Armour gear again soon.

Tips for smooth process – Have receipt, order info, photos ready

First and foremost, be sure to have your proof of purchase ready. Under Armour requires your receipt, packing slip, or order confirmation as evidence of when and where you purchased the product. Dig it out of your files, whether paper or digital, so you have it handy when starting your claim. Having the order number can also come in handy.

Next, be prepared with some basic information about the product itself. Note the name, model number, color, size, and any other identifying details. If it’s apparel, check the label for the style name and number. For shoes, the ID tag inside will provide key specs. The more precise you can be in describing the item, the better.

Also, gather up any photos you may have of the product, especially showing the damage or defect. Visuals give Under Armour a clearer picture of the problem and can help expedite processing. Close-up shots that showcase the issue are ideal. If emailing or uploading photos, be sure they are clear and in focus.

Have details ready about when and how the problem occurred. Were you wearing or using the product in the usual way when it failed or broke? Note any relevant circumstances surrounding the malfunction. Don’t speculate but stick to factual observations.

Furthermore, think about what resolution you are seeking. Do you want a repair, a replacement of the same item, or credit towards a new purchase? Having a desired outcome in mind guides the process.

Also, prepare to provide contact information, including phone number, email, and mailing address. Be reachable for any follow-up needed on your claim. Check that the contact details on your warranty are current.

Moreover, if submitting the claim by mail, use a trackable shipping method and keep the tracking number handy. That allows you to verify Under Armour receives your package.

Speaking of mailing, keep copies of any documentation submitted. That provides backup if anything gets lost in transit.

Likewise, if communicating by email, save the messages in case you need to refer back to them later. A paper trail helps if any issues arise.

When packing up the product to ship for inspection, use proper packaging. Follow any instructions provided, or box up the item securely so it does not sustain further damage en route. This also allows Under Armour to examine the flaw or defect.

Furthermore, review Under Armour’s warranty policy online so you understand the coverage terms, duration, limitations, exclusions, and process. That ensures you take any necessary steps specific to your product type or the nature of your claim.

Also, don’t try to fix the item yourself first unless expressly authorized by Under Armour. Unauthorized repairs can void the warranty, so get approval upfront.

Moreover, act promptly in starting your claim. Many warranties impose time limits from date of purchase. Don’t let the clock run out before asserting your rights.

Additionally, if contacting Under Armour by phone, avoid hold times by calling during less busy hours. Speaking with a representative quickly lets you initiate the next steps without delay.

Likewise, when following up on a pending claim, politely ask for updates on status and expected resolution timeframe. Staying engaged may help expedite matters.

Furthermore, follow all troubleshooting tips or return instructions provided by Under Armour. Complete cooperation helps ensure your claim gets processed smoothly.

Also, keep your original product packaging. Under Armour may require it when issuing a replacement. If you don’t have the box or inserts, notify them upfront.

Finally, be patient but persistent. Warranty claims rarely happen overnight, but diligently following up and providing any requested information keeps things moving forward.

With the right preparation and diligence, you can get quality service from Under Armour’s warranty program. Do your homework in advance, document everything thoroughly, follow proper procedures, and regularly check in for updates. Taking a methodical approach helps ensure the ideal resolution to your product issue with minimal hassles. Armed with receipt, photos, and other details, you’re ready to tackle the warranty process and get your Under Armour gear fixed up or replaced.

Warranty on secondhand items – Not valid, only original purchaser

Under Armour is very clear that their warranties only cover the original buyer who purchased the product firsthand. The warranty terms are non-transferrable. Unfortunately, this means if you get a used Under Armour item from a thrift store, garage sale, resale shop, or private seller, that product does not come with any intact manufacturer’s warranty.

The warranty becomes void as soon as ownership of the product changes hands. Under Armour’s protections and guarantees only apply to the individual who originally bought the item from an authorized retailer. Any subsequent owners cannot make warranty claims.

This is standard policy for most brands. Warranties aim to protect the initial buyer who selected and paid full price for a new product. Extending protections indefinitely to owners down the road would be problematic.

Therefore, if an Under Armour product ends up at a secondhand shop or sold online after the original purchase, it sheds the warranty coverage. The next person acquiring it does so without those benefits.

Sometimes sellers may claim the warranty “transfers” or is still valid. But Under Armour’s published policies unambiguously void the warranty at resale. Don’t assume protections remain intact.

Without warranty coverage, if defects or damage arise, the buyer is responsible for repair or replacement costs. Under Armour will not fix or replace secondhand products for free because there is no warranty in effect.

This applies equally whether the items were gently used or never worn. The lack of an intact warranty on pre-owned Under Armour makes condition irrelevant.

Also, without a valid warranty, there is no pathway to make a claim with Under Armour for a used product. The company will not process claims on secondhand items regardless of why the buyer feels they deserve redress.

Moreover, making unauthorized repairs to try reviving a secondhand product can backfire. Even if still under the original warranty period, DIY fixes often void the coverage. So the next owner inherits no protections anyhow.

While warranties do not transfer, some secondhand products may retain other intact benefits. For example, authentic Under Armour shoes still provide the engineered performance features like grip, cushioning, and support.

Likewise, used apparel keeps its inherent quality of material, construction, and design. And branded accessories work just fine. So pre-owned condition does not necessarily diminish all inherent product attributes.

Additionally, while warranties have expired, the items may still have useful life left if gently used. Well-maintained hand-me-downs can offer cost savings off new retail prices.

Furthermore, purchasing secondhand aligns with eco-conscious values of reusing instead of discarding goods after limited use. Extending useful life cycles reduces waste.

So while warranties understandably do not carry over to secondary owners, pre-owned Under Armour still retains its brand name, performance capabilities, and stylistic appeal. Cost-conscious and environmentally aware shoppers can find value in reused athletic gear.

But it’s prudent to adjust expectations. Always assume secondhand Under Armour products do not have active warranties or eligibility for manufacturer repairs or replacements. Carefully inspect items beforehand for condition and function.

Without a valid proof of purchase showing the original owner and sale details, Under Armour has no warranty obligations. But as long as used gear shows no major flaws, it can still deliver branded quality and reliable performance at affordable resale prices.

Just note that if issues arise down the road, the buyer takes full responsibility. Under Armour’s protections expired when the product first changed ownership. But as long as used items are evaluated carefully upfront for condition and functionality, pre-owned Under Armour gear can be a smart shopping choice despite lack of warranty.

Extending coverage – Purchase extended warranty for some products

Under Armour’s warranty lengths vary by product category. Apparel and footwear typically get a one-year limited warranty. Bags are warranted for two years. And electronics may come with a two-year warranty.

While these coverage periods are decent, once they expire you are uninsured against defects or normal wear and tear. Manufacturing flaws sometimes arise after the warranty lapses.

Fortunately, some Under Armour products are eligible for extended warranty plans you can purchase. This adds to the original coverage duration for prolonged peace of mind.

For example, select Under Armour backpacks and bags can be insured through a third-party provider. You generally get the option to buy a two-year extended warranty at checkout.

This doubles the overall warranty period to four years total counted from the original purchase date. It’s a worthwhile upgrade if you’ll use the bag heavily or want maximum coverage.

Likewise, Under Armour electronics including headphones, heart rate monitors, and fitness trackers may offer extended warranty purchases. Common options are one or two-year plans to follow the initial two-year warranty.

For high-use electronics exposed to sweat and elements, going for the longest available extended term makes sense for the added protections.

Under Armour shoes also sometimes qualify for supplemental warranty plans from third parties. These typically add a year or two beyond the standard one-year shoe warranty.

Since footwear sees a lot of wear and tear, extended plans help safeguard against premature breakdowns even if materials and workmanship are initially free of flaws.

Additionally, specialty Under Armour products designed for young children and infants may merit extended warranties. Since kids outgrow stuff quickly, maximizing coverage duration ensures you can replace worn-out items.

The key is to check for extended warranty eligibility at purchase and evaluate if the extra cost makes sense. Compare the price of the extended plan against just replacing the product if it fails down the road.

For expensive or frequently used items, extended warranties offer value. But for casual apparel worn occasionally, the standard term should suffice.

Also weigh coverage limitations. Even extended warranties impose exclusions around accidental damage, improper use, and normal wear and tear defects after a certain duration.

Still, reputable third-party providers honor reasonable defect claims that arise during extended plans. Just save documentation to prove warranty eligibility.

A few other pointers on getting extended Under Armour warranties:

– Purchase at time of buying the product for a bundled overall warranty. Waiting until later risks lapsed eligibility.

– Review policy terms and costs before committing. Make sure the length and coverage suit your needs at a fair price.

– File claims properly by following all instructions from the third-party provider to avoid claim denial.

– Keep original sales receipts and extended warranty documentation to validate purchase dates.

– Register the product using any required means such as website forms or mail-in cards.

– Know the manufacturer and model details of your item in case you need to make a claim.

While Under Armour’s standard warranties are decent, extended plans provide extra years of coverage when bought for select products prone to wear and tear or expensive to replace. Just be sure to research participating third-party providers for reputation, coverage details, claim processes, costs, and eligibility terms. With due diligence, extended warranties can offer solid peace of mind.

Compare to competitors – Under Armour has strong customer service reputation

Looking at other major players in athletic apparel and gear like Nike, Adidas, Reebok and Puma, Under Armour holds its own with its product guarantees. In some regards, Under Armour outshines the field.

Firstly, Under Armour offers decent warranty coverage durations. Most clothing and shoes are protected for one year from manufacturing flaws. Bags and backpacks are warranted for two years, and electronics get a two-year warranty.

This matches up evenly with the competition. Nike, Adidas and Puma also provide a standard one-year warranty on apparel and footwear. And bags, gadgets and specialty items typically get a two-year guarantee.

So for length of coverage, Under Armour is on par with rivals. No glaring differences emerge here.

However, when assessing specific warranty policy terms, Under Armour does stand out in some favorable ways.

For example, Under Armour defines product defects more broadly than some other brands. Flaws in materials and workmanship are covered, as expected. But Under Armour also warrants products against premature wear, meaning they guarantee a reasonable usable lifespan.

By contrast, Nike and Adidas explicitly exclude normal wear and tear under their warranties. So Under Armour provides a bit more protection in this regard.

Additionally, Under Armour outlines a clear claims process with various options like email, phone, and mail. Their website and catalog also provide warranty details upfront, whereas some brands are vague until customers inquire.

This transparency about coverage terms and how to get service earns Under Armour points compared to more opaque competitors.

Moreover, when customers do need to make a claim, Under Armour offers a streamlined experience with minimal hassle. They make forms readily available online to start the process. And follow-up communication with customers is handled promptly.

Under Armour also delivers on promised remedies. If they determine a defect exists, customers report Under Armour reliably issues refunds, repairs gear, and replaces flawed items as warranted.

Their direct handling of claims sets them apart from brands like Adidas and Puma that largely outsource claims to third parties, leading to potential delays and runarounds.

Additionally, Under Armour maintains consistently positive customer service reviews regarding their warranties. Satisfaction with their resolutions remains high over many years.

By comparison, Nike and Reebok get fairly mixed feedback, with some customers reporting unresolved claims and lack of responsiveness. Under Armour shines brighter in this regard.

That ties into their brand reputation overall. Under Armour works diligently to satisfy customers and preserve goodwill. Their warranty service aligns with their image as an athlete-focused brand that prioritizes performance and quality.

Ultimately, Under Armour delivers on par with competitors for warranty coverage duration and terms. But they excel regarding ease of claims processing, prompt resolutions, and honoring guarantees. Under Armour stands firmly among the top athletic brands for upholding warranties and keeping customers happy.

So if warranty protection gives you peace of mind when choosing athletic gear, you can confidently go with Under Armour. Their strong customer service reputation indicates they’ll fairly address any manufacturing defects that arise. When purchasing high-performance products designed for activity and exertion, Under Armour’s warranty provides assurance of quality and accountability.

Loyalty perks – Warranty coverage can improve for military, students, pros

Under Armour recognizes key segments of its loyal customer base by extending warranty privileges. This shows appreciation for large groups that represent Under Armour’s brand values of passion, dedication, and performance.

For example, active and retired military can sign up for Under Armour’s MVP program. This unlocks 10% discounts on gear, along with two years of warranty coverage for footwear when one year is standard.

Doubling shoe warranty coverage provides service members with peace of mind that their athletic and tactical footwear will hold up through rugged training and deployments.

College students also gain an edge through Under Armour’s collegiate program. Once verified with a .edu email, students receive 20% off purchases. Additionally, limited-edition NCAA fan gear comes with a two-year warranty, rather than the regular one year.

Given the costs of college, extra warranty savings help students make their gear investments last. Under Armour supports young athletes on campus with this incentive.

First responders including law enforcement, firefighters, and EMTs also qualify forUnder Armour’s MVP treatment. The 10% discount applies to outfitting personnel in uniform gear and off-duty athletic apparel.

And special edition products designed for first responder professions may include enhanced two-year warranties. This acknowledges the demands these civil service roles place on equipment.

Furthermore, Under Armour sponsors many pro and amateur athletes at various levels. From pros to college players, these brand ambassadors may qualify for lifetime warranties on certain products to support their intense training and competitive needs.

This elite coverage ensures sponsored athletes can replace worn or damaged gear at no cost whenever needed to stay equipped at the top level. It’s a purposeful investment in their ongoing performance and brand promotion.

Beyond these major groups, other niche segments may access occasional warranty perks. For example, Under Armour may run limited-time offers around major shopping holidays awarding extra coverage for teachers, healthcare workers, or new customers.

It pays to follow Under Armour’s promotions and check for verification steps to take advantage of the improved warranties as an eligible member of their core audiences.

A few tips for leveraging Under Armour’s loyalty warranty perks:

– Enroll directly through Under Armour in the appropriate program for your group to create your status.

– Provide any required documents or IDs during signup to validate eligibility.

– Follow Under Armour on social media for announcements of special promotions or warranty offerings.

– Know the enhanced warranty terms for your items – duration, coverage, limitations, etc.

– Save receipts and warranty info to prove eligibility if making a claim.

– Check warranty status when shopping to always buy items with the best available coverage.

– Spread the word so other qualified members of your group enroll for savings and perks.

With loyalty programs tailored to core customer segments, Under Armour shows it values key communities that represent its brand’s spirit. Taking advantage of extended warranties is a prime membership benefit. So salute your enhanced coverage and wear your gear proudly as an MVP member of the Under Armour team.

Contact info – Phone, email, live chat, store locations

One perk of Under Armour’s warranty service is multiple options to start the process. Make an initial contact through whichever method fits your needs:

Phone support: Call Under Armour customer service at 1-800-727-6687. Hours are Monday through Friday, 8am to 11pm EST. Weekend hours are 9am to 9pm EST. Have your order and product details handy when you call about warranty issues.

Email: Send warranty-related queries and claims to [email protected]. Include your order ID number, product details, and photos if you have them. A support rep will reply with next steps to resolve your issue.

Online chat: Initiate a live chat session on UnderArmour.com during regular business hours. Click the chat widget onsite and describe your warranty situation. Docs can be uploaded during the chat if needed.

Direct messaging: Message @UnderArmour on Twitter or Facebook. The social media teams can start helping with basic warranty issues through DMs. They may transfer you to email or phone support for claims processing.

Submission form: Fill out Under Armour’s product return/warranty claim form online. The form allows you to provide all details needed to start a warranty request. You’ll get an email confirmation of receipt.

By mail: Download the return/exchange form from UnderArmour.com and mail it to Under Armour Returns Dept, 1020 Hull Street, Baltimore, MD 21230. Include the defective item and copy of receipt. Mark the package “Warranty Claim.”

Retail stores: Take defective products into local Under Armour stores if possible. In-person associates can inspect items and start returns/exchanges for warranty issues. Locate stores at http://uabiz.com/storelocator.

Outlet store: Under Armour outlet locations handle returns and warranty claims for outlet purchases. Find nearest outlet shops at http://uabiz.com/outletlocator.

Whatever contact option you use, provide key details like order ID, product name/model, photos of damage/defect, and scanned copy of receipt if claiming past the standard return window. This gives Under Armour all info needed to quickly process warranty requests.

Good times to reach out include:

– Reporting defects immediately upon unboxing a new product.

– Normal business hours on weekdays for fastest replies.

– Right after an issue happens, like footwear tearing during a workout.

– Before expiration of the warranty time limit.

– Anytime noticeable damage occurs through normal use, like headphones failing due to sweat exposure.

And a few cautionary notes on contacting Under Armour:

– Don’t wait months to make initial contact about defects – report promptly.

– Avoid calling on holidays when offices are closed and email response times lag.

– Don’t spam all contact channels at once – start with just email or phone.

– Never assume Under Armour knows you contacted them previously by a different means.

With multiple convenient ways to get warranty support directly from Under Armour, customers have the flexibility to start the process however suits their needs. Just provide complete details upfront for the fastest resolution. Reach out as soon as any product issues arise so Under Armour can deliver on their warranty promises.

Conclusion – Under Armour stands behind products, makes returns and repairs easy

Analyzing the fine print of Under Armour’s warranties reveals they offer industry-standard coverage durations. Apparel and footwear get solid 1-year protection, bags get 2 years, and electronics qualify for 2-year warranties.

These limited warranty terms match rivals like Nike, Adidas, and Puma for length of coverage against defects in materials and manufacturing workmanship.

But Under Armour exceeds competitors regarding ease of claims and enforcing warranties. Under Armour operates its own customer service teams rather than outsourcing to third parties. This ensures direct control over evaluating warranty claims and fulfilling remedies.

The teams make prompt contact with customers once notified of defects. They offer prepaid shipping labels to send affected items in for inspection at no cost to the customer.

Turnaround times after receiving warranted products remain reasonably fast. Customers routinely report issues resolved within 2-3 weeks via seamless replacements or repairs.

Under Armour also delivers on promised remedies without resistance once warrantable issues are confirmed. They don’t nitpick for loopholes to avoid honoring claims. Either fixes or replacements are smoothly issued.

Likewise, the brand maintains transparency about warranty terms upfront, unlike some vague competitors. All policies are easy to find on UnderArmour.com or from customer service without hassle.

For these reasons and great ongoing feedback, Under Armour earns reputation as an approachable, accountable brand that stands behind quality gear but makes things right if products are defective.

They empower customers throughout the claims process. Initial contacts via phone, email, chat, social media and more prove convenient for diverse needs.

Under Armour also offers special loyalty perks to valued customer groups like military, students, and sponsored athletes. Enhanced warranty coverage shows their commitment to key communities.

Although no warranty is perfect, Under Armour clearly aims to minimize frustration. Reasonable diligence in inspecting and reporting defects promptly is expected of the customer.

But when issues qualify under policy terms, Under Armour streamlines resolution down to a prepaid shipment and handling claim to completion within weeks in most cases.

For athletic apparel and gear where quality matters for performance, Under Armour’s solid warranties provide necessary peace of mind. The brand maintains loyal customers by removing hassle when manufacturing issues arise.

So choose Under Armour with confidence their warranty protections will fairly cover materials and workmanship defects. And rest assured their teams actively listen, inspect claims thoroughly, and fulfill resolutions timely when contacted for warranty support.

For a premier athletic brand empowering athletes at all levels, Under Armour warranties prove their commitment to quality gear that delivers on durability promises. Reach out to start the hassle-free process as soon as any covered issues emerge.