How does Penn State’s mobile ticketing system work. What are the benefits of using digital tickets for Penn State sports events. How can fans prepare for smooth entry on game day using mobile tickets.
Understanding Penn State’s Mobile Ticketing Platform
Penn State Athletics has transitioned to a mobile ticketing system, revolutionizing how fans access sporting events. This digital approach offers numerous benefits for both the university and attendees. But what exactly is mobile ticketing and how does it work?
Mobile ticketing allows fans to use their smartphones as their game ticket. Instead of traditional paper tickets, a unique QR code is displayed on the device’s screen and scanned for entry. This system is facilitated through the official Penn State Athletics app or the Penn State Account Manager portal.
Key Features of Penn State’s Mobile Ticketing
- View tickets directly on your mobile device
- Transfer tickets to friends and family
- Sell tickets through the Penn State TicketExchange
- Pay invoices
- Purchase tickets for upcoming events
- Update account information
By embracing this technology, Penn State aims to enhance security, reduce fraud, and streamline the entry process for fans. The elimination of print-at-home PDF tickets further reinforces these goals, ensuring a safer and more efficient experience for everyone involved.
Navigating the Penn State Athletics App
The official Penn State Athletics app serves as the cornerstone of the mobile ticketing experience. Available for both iOS and Android devices, this app provides the most straightforward way to manage tickets and access events. But how can fans make the most of this tool?
First and foremost, it’s crucial to download the correct app. The new Penn State Athletics app (which appears as “Nittany Lions” on your device) has replaced the old version. This updated application offers enhanced features and improved reliability for ticket management.
Essential App Functions
- Ticket viewing and storage
- Easy ticket transfers
- Access to the TicketExchange marketplace
- Event information and updates
- Integration with Apple Wallet and Google Pay
By familiarizing themselves with these functions, fans can ensure a smooth and hassle-free experience on game day. The app’s intuitive design makes it easy to navigate, even for those less comfortable with digital technology.
Preparing for Game Day: Mobile Ticketing Best Practices
Proper preparation is key to a seamless entry experience when using mobile tickets. What steps should fans take before arriving at the venue to ensure quick access to their event?
Here are some essential tips to optimize your game day entry:
- Access your tickets through the app or Account Manager at least 24 hours before the event
- Add tickets to Apple Wallet or Google Pay for offline access
- Ensure your phone is fully charged
- Have your ticket ready to be scanned before reaching the gate
- Send individual tickets to group members if arriving separately
- Familiarize yourself with the seat location information on your ticket
By following these guidelines, fans can minimize potential issues and expedite their entry into the venue. Remember, a little preparation goes a long way in ensuring a stress-free start to your game day experience.
Protecting Your Digital Tickets: Security Measures
While mobile ticketing offers enhanced security compared to traditional methods, fans still need to take precautions to protect their digital assets. How can ticket holders safeguard their game day access and avoid potential fraud?
Here are some crucial security measures to keep in mind:
Barcode Protection
When sharing ticket images on social media, always cover the barcode. This simple step prevents potential fraudsters from replicating your ticket and compromising your access to the event.
Authorized Sellers
Only purchase tickets from official, authorized sources to ensure validity. The Penn State Athletics Ticket Office, Ticketmaster, GoPSUsports.com, and the venue box office are the only guaranteed legitimate sellers. Tickets from unauthorized resale marketplaces carry a risk of being counterfeit or having invalidated barcodes.
Beware of Counterfeits
Fans attempting to enter with counterfeit or invalid barcodes will be denied access. This includes altered print-at-home tickets, which are no longer accepted at Penn State Athletics venues.
By staying vigilant and following these security practices, fans can protect their investment and ensure a smooth entry on game day.
The Benefits of Mobile Ticketing for Penn State Athletics
The transition to mobile ticketing represents a significant shift in how Penn State manages event access. But what advantages does this system offer for both the university and its fans?
Mobile ticketing provides numerous benefits that enhance the overall game day experience:
- Increased security and reduced fraud risk
- Faster, more efficient entry process
- Environmentally friendly by eliminating paper waste
- Convenient ticket management and transfers
- Real-time updates and communications
- Reduced risk of lost or forgotten tickets
These advantages contribute to a more streamlined and enjoyable experience for fans while allowing Penn State Athletics to operate more efficiently. The digital system also provides valuable data insights that can help improve future events and services.
Troubleshooting Common Mobile Ticketing Issues
While mobile ticketing offers many benefits, users may occasionally encounter challenges. What are some common issues fans might face, and how can they be resolved?
Login Problems
If you’re having trouble accessing your account, try the “Forgot Password?” option. For persistent issues, contact the Penn State ticket office at 1-800-NITTANY or [email protected] during business hours.
App Functionality
Ensure you have the latest version of the Penn State Athletics app installed. If problems persist, try uninstalling and reinstalling the app, or clearing its cache in your device settings.
Ticket Transfer Issues
Double-check that you’ve entered the correct email address for ticket transfers. Recipients should also verify their spam folders if they haven’t received the transfer notification.
Connectivity Concerns
To avoid potential network issues at the venue, add your tickets to Apple Wallet or Google Pay before arriving. This allows offline access to your tickets.
By being aware of these potential challenges and their solutions, fans can troubleshoot most issues quickly and efficiently.
The Future of Event Access at Penn State
As technology continues to evolve, so too will the methods of accessing Penn State athletic events. What might the future hold for ticketing and event entry at the university?
While specifics remain to be seen, several trends suggest potential directions:
- Integration of biometric data for even more secure and personalized access
- Enhanced augmented reality features within the mobile app for improved navigation and engagement
- Expanded use of blockchain technology to further combat fraud and enable new ticketing models
- Increased personalization of the game day experience based on fan data and preferences
- Integration with other campus services and local businesses for a more comprehensive event experience
As Penn State continues to innovate in this space, fans can expect an increasingly seamless and technologically advanced approach to accessing and enjoying sporting events. The university’s commitment to enhancing the fan experience through digital solutions promises an exciting future for Penn State Athletics.
Mobile ticketing represents a significant step forward in how fans interact with Penn State Athletics. By embracing this technology and following best practices, supporters can enjoy a more secure, convenient, and efficient game day experience. As the system continues to evolve, it will undoubtedly play a crucial role in shaping the future of sports event access at Penn State and beyond.
Mobile Ticketing Home – Penn State Athletics
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Your Penn State Account Manager provides a convenient, simple, and secure way to manage your tickets free of charge! Using your Penn State Account Manager, you can:
- View your tickets on your mobile device
- Transfer your tickets to friends and family
- Sell your tickets through the Penn State TicketExchange
- Pay your invoice
- Buy tickets to your favorite Penn State Athletics events
- Update your account information
The easiest way to manage your tickets is through the official Penn State Athletics app! Download the app now on the App Store and Google Play.
THE OLD APP (appears on your phone as Penn State Athletics) IS NO LONGER SUPPORTED TO VIEW YOUR TICKETS,
DOWNLOAD THE NEW PENN STATE ATHLETICS APP (appears on your phone as Nittany Lions) TODAY!
Print at Home PDF tickets are no longer issued or accepted for entry at any Penn State Athletics venues. Fans still have the quickest delivery and entry option by utilizing mobile entry offered via Penn State Account Manager and Ticketmaster.com. See details below on how to manage your tickets and utilize mobile entry options. Not only does mobile ticketing provide a smoother entry for the fans, but with the impact of COVID-19, will also provide a safer experience for all fans and staff members, while providing you the security from ticket fraud.
If you do not know your password or are logging into Penn State Account Manager for the first time, click on “Forgot Password?”
If you have any questions, feel free to call 1-800-NITTANY (M-F, 9am.
– 4pm) or [email protected].
Mobile Ticketing Promo – All Sports
Football Gate Entry Information
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Step-by-Step Guides
Game Day Tips
Before arriving at the venue to access the event, here are some tips to help expedite your game day entry:
- Access your tickets through the Penn State Athletics app or your Penn State Account Manager account at least 24 hours prior to the event.
- Add your tickets to your Apple Wallet or Google Pay.
- Make sure your phone is fully charged.
- Have your ticket out and ready to be scanned before entering the venue. It is recommended that you send each guest their own individual ticket if the party is arriving separately.
- Reference the seat location on your ticket to access your seat.
Ticket Protection
Don’t let your game day experience end at the gate! Below are some helpful hints to protect you and your tickets:
Cover the barcodes
Prevent ticket fraud by covering your barcodes when sharing pictures of your tickets on social media!
Authorized ticket sellers
The only authorized sources for tickets to Penn State Athletics events are:
- Penn State Athletics Ticket Office
- Ticketmaster
- GoPSUsports.
com - The venue box office where the athletic event is taking place
com
Please be aware that tickets purchased from other resale marketplaces (including StubHub, Vivid Seats, Craigslist, eBay, and ticket brokers) are not guaranteed as valid for entry into the venue.
Counterfeit tickets
Fans purchasing tickets from unauthorized sources (including StubHub, Vivid Seats, Craigslist, eBay, and ticket brokers) assume the risk that tickets purchased are counterfeit or the barcodes have been invalidated. Any fan attempting to enter an event with counterfeit or invalid barcodes will be denied entry. This includes, but is not limited to, fans entering the game with print-at-home tickets that have been altered in any way.
Mobile Ticketing FAQ
What is mobile ticketing?
Mobile ticketing allows you to use your mobile device as your game ticket. Fans will gain admission into the venue via a unique QR code which will be scanned directly from your mobile device.
For the easiest entry into the venue, fans should download the Penn State Athletics app from the App Store (iPhone) or Google Play Store (Android.)
Why is Penn State Athletics transitioning to mobile ticketing?
Mobile ticketing increases the security of the ticket buying and event entry process. Mobile ticketing also provides:
- Reduced risk of lost, stolen or counterfeit tickets
- Quick and easy entry into the venue
- The ability to manage, transfer or sell your tickets at any time directly from your mobile device
Can I have multiple tickets on the same mobile device?
Yes. You can view all of your tickets by swiping left or right on your smartphone. We highly encourage you to transfer a ticket to each member of your party to allow for the easiest entry and access throughout the venue.
What if my guest(s) and I are arriving to the venue at different times?
If arriving at different times, you will need to transfer a ticket to each member of your party.
This will allow you and your guest(s) to arrive at the venue at your own convenience. Once the ticket transfer offer has been sent to your guest(s) they will receive an email instructing them to accept the tickets. If they do not already have a Penn State Athletics account, they can easily create an account to accept the ticket offer. Once your guest(s) have accepted the transfer offer, they should download the Penn State Athletics app to view their tickets.
What if I do not have a smartphone, or if my phone battery dies on game day?
You will need to visit the ticket office at the venue on game day. You will be required to show a valid photo ID for the name on the ticket account. CLICK HERE to view game day ticket office hours for each venue.
Do I need the Penn State Athletics app to manage and view my tickets?
While it is not required, we highly recommend downloading the app for the easiest and most convenient ticket management.
Tickets purchased via Penn State Athletics can also be viewed by logging into www.gopsusports.com/accountmanager on a mobile device.
I purchased my ticket via ticketmaster.com – can I still view my ticket through the Penn State Athletics app?
Yes, tickets purchased via ticketmaster.com can be viewed in the Penn State Athletics app. However, you will not be able to manage your tickets. You will need to manage your tickets via the ticketmaster mobile app.
Contact Us
Customer Relations Center Hours
- Monday – Friday
- 8:00 a.m. – 5:00 p.m.
- 1-800-NITTANY (1-800-648-8269)
Football Game Day Customer Relations Center Hours
- The Customer Relations Center is available on game day from four hours before kick-off through halftime and can be reached by calling1-800-NITTANY(1-800-648-8269).
Athletic Ticket Office Hours
- For information contact 1-800-NITTANY Monday thru Friday, 9:00 a. m. to 4:00 p.m., or in person at the Athletic Ticket Office in the BJC, Wednesday thru Friday, 11:00 a.m. to 4:00 p.m. You can also email [email protected].
m. to 4:00 p.m., or in person at the Athletic Ticket Office in the BJC, Wednesday thru Friday, 11:00 a.m. to 4:00 p.m. You can also email
Game Day Ticket Office Hours
- Football – Ticket office opens 4 hours prior to kickoff | Gate E at Beaver Stadium
- Hockey – Ticket office opens 1.5 hours prior to puck drop | Gate A at Pegula Ice Arena
- Wrestling – Ticket office opens 1.5 hours prior to dual time | Main Entrance at Rec Hall
- Volleyball – Ticket office opens 1.5 hours prior to match time | Main Entrance at Rec Hall
- Gymnastics – Ticket office opens 1.5 hours prior to meet time | Main Entrance at Rec Hall
- Basketball – Ticket office opens 1 hour prior to tip-off | Curtin Road Entrance at Bryce Jordan Center
- Softball – Ticket office opens 1 hour prior to game time | 1st Base Ticket Office at Beard Field
- Women’s Hockey – Ticket office opens 1 hour prior to puck drop | Gate A at Pegula Ice Arena
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