How can you check your Lacrosse Unlimited gift card balance. What are the shipping and return policies for Lacrosse Unlimited. What warranty options are available for lacrosse equipment purchased from Lacrosse Unlimited.
Understanding Lacrosse Unlimited E-Gift Cards
Lacrosse Unlimited offers e-gift cards as a convenient gifting option for lacrosse enthusiasts. These digital gift cards provide flexibility and ease of use for both the giver and recipient. But how exactly do they work?
E-gift cards from Lacrosse Unlimited can be purchased online and sent directly to the recipient’s email address. They can be used for online purchases or in-store at any Lacrosse Unlimited location. The balance can be checked easily through the company’s website or by contacting customer service.
Benefits of Lacrosse Unlimited E-Gift Cards
- Instant delivery
- Can be used online or in-store
- No physical card to lose or forget
- Easy to check balance
- Perfect for last-minute gifts
Shipping Policies: What You Need to Know
Lacrosse Unlimited has established clear shipping policies to ensure customer satisfaction. Understanding these policies can help you plan your purchases and manage expectations for delivery times.
Order Processing Times
Orders for non-custom items placed before noon are typically shipped on the same day. All other orders are processed and shipped on the following business day. However, customized items such as custom helmets, dyed/strung sticks, and custom printed apparel have longer lead times, usually taking 5-7 business days for processing before shipping.
Shipping Options and Delivery Times
Lacrosse Unlimited offers various shipping options to cater to different needs:
- Economy Shipping: 3-10 Business Days (may include weekend deliveries)
- Standard Shipping: 2-6 Business Days (may include weekend deliveries)
- 2 Day Shipping: 2 Business Days (no weekend deliveries)
- Standard Overnight: 1 Business Day (no weekend deliveries)
For expedited shipping options, orders must be placed before 9:30 AM EST to ship out the same day. Otherwise, they will be processed the next business day.
International Shipping and APO/FPO Addresses
Currently, LacrosseUnlimited.com only ships orders within the United States. However, they do accommodate shipping to APO/FPO addresses, although customers should be aware that delays may occur. When shipping to these addresses, it’s recommended to select the economy shipping option at checkout.
Return Policy: Hassle-Free Returns and Exchanges
Lacrosse Unlimited strives to make the return process as smooth as possible for customers. Their policy allows for returns within 30 days of delivery for a full refund, provided the items are unused and in their original condition. During the holiday season, this period is extended to 60 days.
Return Options
Customers have two main options for returns:
- Online Returns: Initiate the process through the website and pay a flat rate of $9.99 for return shipping.
- In-Store Returns: Visit any Lacrosse Unlimited location for free returns or exchanges within 30 days of delivery.
For online returns, a prepaid return shipping label is provided, and the $9.99 fee is deducted from the refund. If the return is due to a Lacrosse Unlimited error, the shipping charge is waived.
Exceptions to the Return Policy
While Lacrosse Unlimited’s return policy is generally customer-friendly, there are some exceptions:
- Final Sale merchandise
- Custom dyed and strung heads
- Personalized apparel and accessories
- Custom items (helmets, tees, or custom dyed heads)
These items are ineligible for return or exchange. It’s important to consider this when purchasing customized or personalized products.
Warranty Information: Protecting Your Investment
Lacrosse Unlimited offers warranty protection on many of the products they sell. This warranty coverage is typically provided by the manufacturers and protects against defects during normal play.
Manufacturer Warranties
As an authorized dealer for all brands they carry, Lacrosse Unlimited honors manufacturer warranties. However, it’s crucial to note that ALL manufacturer warranties are void on custom dyed lacrosse heads. This is an important consideration when deciding between standard and custom equipment.
Checking Warranty Information
To view specific warranty information for each manufacturer, customers can typically find this information on the Lacrosse Unlimited website or by contacting customer service. It’s advisable to review this information before making a purchase, especially for higher-priced items.
Customization Services: Personalizing Your Gear
Lacrosse Unlimited offers a range of customization services to help players stand out on the field. These services include custom helmets, dyed and strung sticks, and custom printed apparel. While these items offer a unique and personalized touch, it’s important to remember that they come with specific considerations.
Processing Times for Custom Items
Custom orders typically require longer processing times compared to standard items. Customers should expect a 5-7 business day processing period before shipping for customized products. This extended timeframe allows for the careful execution of custom work to ensure quality results.
Limitations on Custom Item Returns
Due to their personalized nature, custom items are considered final sale and cannot be returned or exchanged. This policy applies to all custom helmets, dyed heads, and personalized apparel or accessories. Customers should be certain of their choices when ordering custom items.
Online Shopping Experience: Navigating LacrosseUnlimited.com
The Lacrosse Unlimited website offers a user-friendly interface for browsing and purchasing lacrosse equipment and apparel. To ensure the best shopping experience, there are a few technical considerations to keep in mind.
Browser Requirements
For optimal functionality, it’s recommended to enable JavaScript in your browser when shopping on LacrosseUnlimited.com. This ensures that all features of the site work correctly, providing a smooth shopping experience.
Cookie Settings
The Lacrosse Unlimited online store relies on cookies to function properly. Disabling cookies in your browser settings may result in certain features not working as intended. It’s advisable to allow cookies for the best shopping experience.
Order Tracking
Once an order is placed and shipped, customers receive an email with FedEx tracking information. If this email is misplaced, customers can track their order directly through the Lacrosse Unlimited website or contact customer service for assistance.
Customer Support: Getting Help When You Need It
Lacrosse Unlimited prides itself on providing excellent customer support. Whether you have questions about products, orders, or policies, their team is ready to assist.
Contacting Customer Service
For any inquiries or issues, customers can reach out to the Lacrosse Unlimited customer service team via email at [email protected]. This is particularly useful for questions about order tracking, returns, or product information.
In-Store Support
With multiple physical store locations, Lacrosse Unlimited also offers in-person support. Customers can visit any of their store locations for assistance with purchases, returns, or product questions. To find the nearest location, use the store locator on their website.
Lacrosse Unlimited’s comprehensive policies and customer-focused approach demonstrate their commitment to providing a positive shopping experience for lacrosse enthusiasts. From flexible e-gift card options to clear shipping and return policies, they strive to meet the needs of their customers both online and in-store. By understanding these policies and the available support options, shoppers can make informed decisions and enjoy a smooth purchasing process for all their lacrosse equipment needs.
Frequently Asked Questions | Lacrosse Unlimited
Frequently Asked Questions | Lacrosse Unlimited
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Shipping
When will my order ship?
Orders placed before noon for non-custom items, will ship out the same day. All other orders will ship the following business day. Customized items such as custom helmets, dyed/strung sticks and custom printed apparel have longer leads times and can take 5-7 business days of processing before shipping.
Does expedited shipping speed up custom orders?
No, expedited shipping would only speed up the shipping time, not the processing time on custom items.
When should I expect to receive my order?
Economy Shipping – 3-10 Business Days (occasionally delivers on weekends)
Standard Shipping – 2-6 Business Days (occasionally delivers on weekends)
2 Day – 2 Business Days (no weekend deliveries)
Standard Overnight – 1 Business Day (no weekend deliveries)
Can I ship to an international address?
LacrosseUnlimited.com can only ship orders to the United States.
What is the cutoff time for Expedited delivery?
Orders with expedited delivery must be placed before 9:30AM EST to ship out the same day. Otherwise, it will ship out the next business day.
How do I track my order?
When your order ships, we’ll send you an e-mail with FedEx tracking or you can track your order here.
If you can’t locate this email, you can contact our customer service team at [email protected].
Can I ship to an APO/FPO address?
Yes, but you may experience shipping delays. Please select the economy shipping option at checkout. You may experience delays if the order features a dropship item that is being shipped directly from a vendor.
Returns
What is Lacrosse Unlimited’s return policy?
Returns have 30 days (60 day extension during holiday season) from date of delivery for a full refund and must be unused in the original manufacturer’s condition. All returns over 30 days will be issued a store credit or online gift card. After 60 days, products no longer in-line from manufacturers are subject to management’s discretion. Orders can be returned online or returned or exchanged at any of our store locations. For online returns, we charge a flat rate of $9.99 that will be deducted from your total refund. Returns due to Lacrosse Unlimited error are not subject to return shipping charges.
We do not allow online exchanges at this time. We recommend placing a new order or visiting a store location for an exchange. Please note Final Sale merchandise and custom dyed and strung heads, personalized apparel, and accessories are ineligible for return or exchange.
Can I return a custom item (helmet, tee, or custom dyed head)?
No, you cannot. All custom items are final sale and ineligible for return or exchange.
How do I make a return?
Online Returns
note: you are responsible for the return shipping cost of $9.99 that will be deducted from your total refund. However, if there is an
error on our end we will waive the return shipping cost.
Contact us right away if there is a problem with your order.nearest Fed Ex location.
or merchandise credit.You will be refunded for the item(s) minus the $9.99 return shipping cost.
In-Store Returns
We offer FREE returns or exchanges 30 days from date of delivery at any of our store locations. Find your nearest location here
Warranty
What is our warranty policy?
Click below to view each manufacturer’s warranty information against defect during normal play.
ALL Manufacturer Warranties Are Void On Custom Dyed Lacrosse Heads.
Lacrosse Unlimited is an Authorized Dealer for all brands we sell online and at retail stores. Buying from an authorized dealer allows your equipment to be covered under the brand’s limited warranty. Each product’s limited warranty period is specified on the manufacturer’s website / packaging. The warranty period is effective from the original date of purchase on the Lacrosse Unlimited receipt / invoice or online by registering for an account. Lacrosse Unlimited only covers the first 30 days from purchase date. After the 30 days all warranties go to the manufacturer.
Brine – Click Here
Cascade – Click Here
ECD – Click Here
EPOCH – Click Here
Lacrosse Unlimited – Click Here
Maverik – Click Here
Nike – Click Here (equipment powered by STX)
Stringking – Click Here
STX – Click Here
TRUE – Click Here
Under Armour- Click Here
Warrior – Click Here
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Factor4
Our Mobile Gift Card App is a Win-Win for Merchants
and their Customers!
- Enables Merchants to have their own branded Gift Card App
- Provides Merchants with an Omnichannel Gift Card Solution
- Allows Customers to pay by phone
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transaction histories on mobile devices
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Factor4 is a leading gift card and loyalty program provider.
We empower businesses of all sizes to identify and monetize customer loyalty.
Our API, RewardOS™, allows for effortless feature-rich integration
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ABOUT
Factor4 is a leading provider of omnichannel gift card and loyalty program solutions. Whether you are a Fortune 500 company or a Small to Mid-Sized Business (“SMB”), we have the flexibility to create a customized solution to fit your needs and achieve your goals.
Our competitive edge is realized by the fact that we operate a vertically integrated technology platform that securely processes all gift card and loyalty transactions in real-time at the point-of-sale. Our omnichannel solution provides a seamless shopping experience across all platforms-in store, online, mobile. Contact-free functionality adheres to social distancing practices by enabling the ability to text and email gift cards direct to recipients from our web portal.
Our team specializes in the design, production, implementation, and distribution of pre-designed and custom cards. We provide a full range of ancillary marketing products and services, plastic card fulfillment, eGift card options, and re-order assistance. We enable ISO partners and merchants to create gift card and loyalty programs that increase sales and profit, and reduce attrition. Contact us for a complimentary consultation.
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MEET THE TEAM
Factor4 was founded by a team of top payment service leaders with over 75 years of merchant service and gift card and loyalty expertise.
Our senior team and Board of Directors have been successful entrepreneurs, C-suite executives, and trusted consultants within the payment processing industry. The managing partners powering Factor4 are Jim Battista, Craig Davis, and Dan Battista.
Dan Battista, CEO and Partner
Dan oversees the day-to-day management of Factor4. He has over 15 years of experience as a C-level executive with top gift and loyalty companies. Dan has formed an experienced team of gift and loyalty professionals at Factor4 to drive sales and provide top-notch support to partners and merchants. His focus is on developing partnerships with ISOs, ISVs, and credit card processors to deliver the highest profitability. He works with technology partners to further enhance Factor4’s best in class gift and loyalty software platform. He is always looking for new technology partners to expand Factor4’s cutting edge gift and loyalty platform via the integration of new tools and customer intelligence to maximize revenue and profitability for partners.
Dan has a B.S. in Accounting from Drexel University and an MBA in Marketing from Widener University. He enjoys spending time with his family, playing baseball and golfing.
Michael Pettit, Technical Director
Michael assists with the day-to-day management of Factor4. He provides technical assistance to ISO’s and their merchants including terminal, program, and setup support. He provides training on Factor4’s programs, functionality and technology. Michael graduated from Temple University with a bachelor’s degree in criminal justice. He is an avid sports fan.
Patty Stevenson, Director of Administration
Patty is responsible for Factor4’s customer service. She also manages accounts payable and accounts receivable. Patty has been with Factor4 since its inception. She has over 12 years of experience in customer service with top gift and loyalty companies. She enjoys keeping active with her family.
Aimee DuCasse, Marketing Director
Aimee directs the marketing initiatives for Factor4 including campaign implementation, public relations and social media management. She has over 10 years of marketing experience in payment services with specific expertise in gift and loyalty marketing. In 2018, Aimee was elected to serve as a Board Advisor for the Merchant Acquirers’ Committee (MAC). She also serves as Co-Chair of the Marketing Committee for MAC. She is a member of the Electronic Transactions Association. She founded Streamline Business Services to offer payment services to merchants and marketing consulting services to payments companies including ISOs. Aimee graduated Magna Cum Laude and as a University Scholar from Penn State with a B.S. in Marketing. She enjoys traveling and staying fit.
Ralph Marchetti, Support Coordinator
Ralph has over 30 years of finance experience.
He is hands on with our accounts payable and receivable operations; and utilizes his financial expertise to conduct various analyses. He assists with inventory, card printing and office operations. Ralph attended Drexel University and played D1 baseball. He enjoys spending time with family and friends, still likes to “throw a ball”, and is a true Philadelphia sports fan.
Zach Kline, Support Coordinator
Zach plays a key role in our customer service department, assisting merchants and ISOs with card orders, technical support and account maintenance. He helps to process printing and shipping for new and returning clients. Zach has over 7 years of customer support experience and previously attended East Stroudsburg University of Pennsylvania. He is a Philadelphia sports fan and enjoys amateur filmmaking in his free time.
James Falcone, Support Coordinator
James assists with the card printing process and quick-ship gift card orders.
He also assists with the organization of inventory and purchasing of materials. James attended Rowan University and Rowan College at Gloucester County. He is a Philadelphia sports fan and enjoys spending time with his family.
Jessica Coffey, Customer Service Manager
Jess is a high energy, customer focused part of our support team. Her number one priority is making customers happy. She is a mother of two children. Her family enjoys spending time outdoors, fishing, playing volleyball and taking walks. In her spare time, Jess makes and sells crafts at different festivals and events.
Brady Allerton, Sales & Support Manager
Brady is responsible for Sales and Support. He is a key part of the sales team. He graduated with a bachelor’s degree in communications from Penn State University. He is a huge Philadelphia sports fan and enjoys golfing, playing basketball, and spending time with his family and friends.
Matt Ferrente, Support Coordinator
Matt is a customer serviced based individual with over 12 years of experience in the hospitality industry. He has a Bachelors in Fine Arts from New York Institute of Technology. He is a father of two, who spends his spare time playing music, cooking, and spending time outdoors with his family.
Michael Battista, Graphic Arts Designer
Mike designs, updates all artwork for cards, presenters and accessories. He is fast and creative. When not behind the computer, Mike is chasing his twin boys & his daughter around the house, playing hockey in his local adult league, as well as playing guitar & drums.
Kristina Murphy , Sales & Support Coordinator
Graduated with a Bachelors Degree in Liberal Arts and a minor in Psychology from Neumann University. In my free time, I enjoy being outdoors, traveling, and spending time with my family and friends.
Tony DeFlavis, Director of Non-Essential Projects
Tony is an experienced lawyer who helps out in all facets of Factor4.
He enjoys spending time watching dogs and spending quality time with his wife Donna.
Kristen Belfie, Support Coordinator
Kristen is a kind-hearted individual that has been in customer service for about 4 years. She always tries to keep a positive attitude even when the going gets rough. She is tech-savvy and enjoys spending her free time laying around with her cat, playing video games, or cooking a delicious meal for her friends and family.
Kate Dumont, Support Coordinator
Kate studied at Harcum College, where she received her Radiologic Technician Certification. She also coaches varsity-level softball at a local high school. In Kate’s free time, she enjoys traveling.
Phil Evans, Support Coordinator
Phil graduated with a Sports Management degree from Mount St Mary’s University.
He has a passion for meeting the needs of the customer and delivering on a consistent customer service experience. Phil enjoys watching sports, outdoor activities and down time with his friends and family.
John Petriccione, Sales Support
John graduated with a Public Relations & Advertising degree from Widener University. While at Widener, John played on the Lacrosse Team & was a part of WALI, an innovative program designed to curate leaders through the athletic programs. John stays active by playing golf & competing on Men’s League Lacrosse Teams in the Summer. He enjoys spending time at the beach & relaxing with family & friends.
Mike Tagliaferri
Michael graduated with a Marketing degree from Widener University. While at Widener, he was a part of the lacrosse team. Michael enjoys spending time with family and following along with the Philadelphia sports teams.
Dana Carlin, Senior Operations Manager
Dana plans and oversees all operations of Factor4.
She leads the customer service and operations teams, driving everyone to achieve their goals. Dana has over 12 years of experience in operations and management and excels at promoting teamwork and setting and maintaining organizational standards. She has a B.S. in Criminal Justice as well as an M.S. in Criminal Intelligence Analysis from Saint Joseph’s University. Dana enjoys spending her free time outside, going out to eat, and watching movies with her husband and daughter.
Ryan Rose, Chief Revenue Officer (CRO)
Ryan joins Factor4 with 15 years of experience in Gift, Loyalty, and Customer Engagement solutions – having worked with leading Enterprise Brands and Channel Partners across Retail, Hospitality, Health & Beauty, and many other direct-to-consumer brands. Outside of work, Ryan enjoys spending time with family, watching and playing sports, keeping up on the latest advancements in technology, and practicing meditation.
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PARTNERS
Factor4 partners with enterprises across the technology service ecosystem including: Customer Relationship Management (“CRM”) companies, point-of sale terminals (“POS”), Independent Sales Organizations (“ISOs”), Independent Software Vendors (“ISVs”), Value Added Resellers (“VARs”), E-commerce companies, and middleware providers.
Our versatile API provides our partners a durable edge allowing the ability to quickly create and track high-impact, customized gift card and loyalty initiatives.
API
Factor4’s API, RewardOS™, provides our clients the ability to capture consumer behavior in real time and reward loyalty incrementally. Our technology platform allows for both an elegant experience at the point-of-sale as well as granular back-office control of the deployed rewards program. Factor4 makes it easy to integrate customer gift and loyalty solutions. Whether you are a distributor, developer, or merchant, Factor4’s API allows for an uncomplicated deployment within your sales channel, technology solution, or point-of-sale device.
RewardOS™ API Functionalities:
Setup API
Setup a partner or new business to begin rewarding customers and accepting stored value cards.
Campaign API
Process stored value cards to recognize and reward consumer behavior, and increase ticket lift.
Transaction API
Allows for simple integration into our processing platform via a website, terminal, tablet, or fully integrated POS.
Reporting API
Comprehensive reporting that allows for extraction of transactional data in nearly any format required.
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— SEC “Planet” Krasnoyarsk
Gift card
SEC “Planet”
Unnamed bank prepaid card of the International payment system Visa International®, which can be used to pay for goods and services in all stores of the SEC “Planet”, where bank cards are accepted.
How to issue a card
- Specify the number and denomination of the gift cards you would like to order.
- Check out the fee rates for issuing gift cards.
- Leave a request for the purchase of gift cards by sending an email to [email protected]. Please include your contact details in your request.
Our manager will contact you within 24 hours. - Pay and receive gift cards.
- Present cards with the wishes of a pleasant shopping in the shopping center “Planeta”!
Our manager will contact you within 24 hours.Advantages of the gift card
of the SEC Planeta
Planet Gift Card is:
- A prepaid bank card that can be used to pay for purchases in all stores of the shopping center.
- Fast, modern and convenient gift for any holidays, occasions and occasions.
- A gift that will definitely please.
Important to remember
- The total cost of ordering gift cards depends on the number of cards ordered, as well as the amount of their replenishment and the delivery address of the order. An exact calculation will be made by the manager after sending an application for gift cards giftcard@malltech. ru.
- You can purchase an unlimited number of gift cards.
- Gift card cannot be returned or exchanged. There are restrictions on transactions with the card, for more details see Agreements on the comprehensive service of gift cards.
ru.Answers to frequently asked questions
Where can I get acquainted with the agreement under which I can buy gift cards as a legal entity
Contract available at link
How to order gift cards for a legal entity by paying the invoice from the company’s current account?
Leave a request for the purchase of gift cards by sending an email to [email protected] . Please include your contact information (phone number and email address) in your request. Our manager will contact you within 24 hours.
How much will the gift card cost?
The cost of a gift card depends on the number of ordered gift cards, the amount of their replenishment,
as well as card delivery addresses.
The exact calculation will be made by the manager after sending the application by mail
giftcard@malltech .
After paying for gift cards, when is it possible to receive the cards?
The exact date and time of delivery of plastic gift cards can be determined by the manager after
sending an application by mail [email protected] .
How many gift cards can I purchase?
Unlimited.
How to use
- Activate the card before use.
- Pay for purchases as with a regular bank card within the validity period of the card.
- Make an unlimited number of purchases within the amount of funds on the card.
- You can check the gift card balance in the “Check balance” section.
Activate card
Check balance
How to make purchases
- Confirm payment with your signature on the receipt when making purchases. If a PIN is requested when making a purchase, enter 0000.
- If there are not enough funds on the card to make a purchase, you can pay the missing amount in cash or with a bank card if the store is technically capable.
- Repeated replenishment and withdrawal of cash from the card is not provided.
- When returning an item paid for with a gift card, the funds for the returned item are credited back to the gift card. The refund period is set by the bank making the refund. We recommend that you keep your card and receipts for 30 days from the date of purchase
Important to remember
- The gift card is for non-cash payments only.
