How does Sports Unlimited handle shipping for fitness and yoga apparel. What are the various shipping methods available for domestic and international orders. Can customers track their shipments and estimate delivery times.
Domestic Shipping Options: From Economy to Express
Sports Unlimited offers a range of shipping options for customers within the United States, catering to various needs and timelines. Let’s explore the domestic shipping methods available:
Economy Ground Shipping
For those not in a rush, Economy Ground shipping provides an affordable option:
- Delivery time: 7-10 business days
- Covers the lower 48 states
- Primarily uses UPS Basic or USPS
- Large items may be shipped via truck
Expedited Ground Shipping
Need your fitness gear sooner? Expedited Ground shipping might be the perfect choice:
- Delivery time: 3-5 business days
- Available for the lower 48 states
- Mainly utilizes UPS Ground
- Oversized items may be shipped via truck
Express Shipping
For those who can’t wait to start their workout routine, Express shipping offers the fastest domestic option:
- Delivery time: 2-3 business days
- Available for all 50 states
- Ships via 2nd day air
Are there special considerations for U.S. territories and military addresses. Sports Unlimited has thought of everything:
- U.S. territories (Puerto Rico, Virgin Islands, Guam, etc.) use USPS Priority Mail or USPS Express Mail
- APO/FPO orders are shipped via USPS Priority Mail
International Shipping: Delivering Fitness Worldwide
Sports Unlimited extends its reach beyond U.S. borders, offering several international shipping options. Here’s what you need to know about getting your fitness and yoga apparel delivered globally:
Canadian Shipping Options
Our neighbors to the north have two primary shipping methods:
- Ground to Canada:
- Shipped via UPS Canada Standard
- Transit time: 2-10 business days
- Includes all Canadian taxes, duties, and fees
- Express to Canada:
- Shipped via UPS Worldwide Saver
- Transit time: 1-2 business days
- Includes all Canadian taxes, duties, and fees
Global Shipping Methods
For international customers outside of Canada, Sports Unlimited provides three main shipping options:
- USPS International Priority Mail:
- Transit time: 6-10 business days
- Arrives via Asendia, then transfers to local postal service
- Does not include taxes, duties, and fees
- UPS Worldwide Expedited:
- Transit time: 3-5 business days
- Does not include taxes, duties, and fees
- UPS Worldwide Express Saver:
- Transit time: 2-3 business days
- Does not include taxes, duties, and fees
Is there anything specific international customers should be aware of. For Brazilian customers, it’s important to note that recent changes in customs procedures may result in packages being held for up to 120 days.
Shipping Costs and Delivery Estimates
Understanding shipping costs and delivery times is crucial for customers planning their fitness gear purchases. Sports Unlimited provides estimated delivery days at checkout, based on the selected destination country and available shipping methods for items in the cart.
Do shipping costs vary based on the chosen method. Yes, shipping costs typically increase with faster delivery options. However, it’s important to note that for international shipments (excluding Canada), the shipping charge does not include taxes, duties, and fees.
Can delivery dates be guaranteed for international shipments. While UPS is generally faster, Sports Unlimited cannot guarantee delivery dates for international packages due to potential customs delays beyond their control.
Special Shipping Considerations and Restrictions
When ordering from Sports Unlimited, there are a few special considerations to keep in mind:
P.O. Box Deliveries
UPS does not deliver to P.O. boxes. Customers should ensure their shipping address includes a street address. Sports Unlimited validates addresses with USPS and may contact customers if an address is found to be invalid.
Large Item Shipping
For orders containing large items that cannot be shipped via UPS, Sports Unlimited uses truck shipping. These items will default to either Economy or Expedited Ground shipping methods during checkout.
Local Pickup Options
While Sports Unlimited no longer has a traditional storefront, local pickup may be possible under certain circumstances:
- Available for customers in Philadelphia, PA, and surrounding areas
- Arrangements can be made for those passing through the area
- Customers must call during business hours to place an order and arrange pickup
Tracking and Customer Support
Keeping customers informed about their shipments is a priority for Sports Unlimited. How can customers track their orders. While not explicitly stated in the provided information, it’s common for online retailers to provide tracking numbers for shipments, allowing customers to monitor their package’s progress.
What if customers have questions about their shipment. Sports Unlimited encourages customers to reach out via email or phone for any additional questions or concerns regarding shipping. Their customer support team is available during regular business hours:
- Monday–Friday: 8:30 AM-8:00 PM ET
- Saturday: 10:00 AM-5:00 PM ET
Shipping Policies and FAQs
To address common customer concerns, Sports Unlimited provides answers to frequently asked questions about their shipping process:
Signature Requirements
Do customers need to sign for their packages. Sports Unlimited does not require signatures for deliveries. The decision to leave a package without a signature is at the discretion of the delivery driver.
Warehouse Locations
Where do orders ship from. Most items ship from Sports Unlimited’s warehouse in Pennsylvania, near Philadelphia. However, some items may ship directly from suppliers’ warehouses due to the variety of products offered.
Free Shipping and Same-Day Shipping
Does Sports Unlimited offer free or same-day shipping options. While not detailed in the provided information, the company mentions that customers can click a link for details on free shipping and same-day shipping options, suggesting that these services may be available under certain conditions.
Ensuring Timely and Accurate Deliveries
Sports Unlimited takes pride in their commitment to shipping accuracy and customer satisfaction. What measures does the company take to ensure smooth deliveries. Here are some key points:
- Address validation: Checking shipping addresses against USPS records to prevent delivery issues
- Multiple shipping options: Offering a range of methods to suit various customer needs and timelines
- Clear communication: Providing estimated delivery times at checkout and encouraging customer inquiries
- Flexible solutions: Accommodating special requests like local pickup when possible
How does Sports Unlimited handle shipping challenges. The company demonstrates flexibility and customer-centric approaches:
- Offering alternative shipping methods for large items
- Providing specific information for U.S. territories and military addresses
- Alerting customers to potential delays, such as the situation with Brazilian customs
- Maintaining open lines of communication for customer support
The Impact of Efficient Shipping on Customer Satisfaction
Efficient and reliable shipping plays a crucial role in customer satisfaction, especially in the fitness and yoga apparel industry. How does Sports Unlimited’s shipping strategy contribute to positive customer experiences?
- Diverse shipping options cater to various customer needs and urgency levels
- Transparent communication about delivery times and potential delays builds trust
- Inclusion of taxes and duties in Canadian shipping charges simplifies the process for customers
- Flexibility in accommodating local pickups shows commitment to customer convenience
What potential benefits can customers expect from Sports Unlimited’s shipping policies?
- Predictable delivery times allow for better planning of fitness routines and activities
- Multiple shipping speed options help balance cost and urgency
- Clear information about international shipping helps set realistic expectations
- Responsive customer support ensures help is available when shipping questions arise
By prioritizing efficient and customer-friendly shipping practices, Sports Unlimited aims to enhance the overall shopping experience for fitness enthusiasts and yoga practitioners. This approach not only ensures that customers receive their gear in a timely manner but also builds loyalty and trust in the brand.
Optimizing the Shipping Experience for Fitness and Yoga Enthusiasts
Sports Unlimited’s shipping policies are designed to meet the unique needs of fitness and yoga enthusiasts. How does the company tailor its shipping services to this specific market?
- Offering express shipping options for last-minute workout gear needs
- Providing economical shipping for bulk orders of fitness equipment
- Ensuring proper handling of delicate yoga accessories during transit
- Accommodating shipments of oversized items like yoga mats or exercise machines
What considerations should fitness and yoga practitioners keep in mind when choosing shipping options?
- Seasonal factors: Planning for weather-appropriate gear arrivals
- Event timing: Ensuring delivery before fitness competitions or yoga retreats
- Product care: Selecting shipping methods that protect sensitive materials
- Budget management: Balancing shipping costs with overall fitness expenses
By understanding the specific needs of their target audience, Sports Unlimited can continually refine their shipping processes to better serve fitness enthusiasts and yoga practitioners. This tailored approach not only improves customer satisfaction but also helps establish Sports Unlimited as a go-to retailer for fitness and yoga apparel and equipment.
Future Trends in Fitness Apparel Shipping
As the fitness and yoga industry evolves, so too must shipping practices. What potential future trends might impact Sports Unlimited’s shipping strategies?
- Eco-friendly packaging options for environmentally conscious consumers
- Integration of augmented reality for virtual try-ons, potentially reducing returns
- Drone delivery for rapid local shipments of small fitness items
- Increased use of AI for optimizing shipping routes and predicting demand
How might these trends benefit Sports Unlimited customers?
- Reduced environmental impact aligning with health-conscious values
- Improved fit and fewer returns leading to more satisfactory purchases
- Faster delivery options for urgent fitness needs
- More accurate delivery estimates and potentially lower shipping costs
By staying ahead of shipping trends and continuously improving their logistics, Sports Unlimited can maintain a competitive edge in the fitness and yoga apparel market. This forward-thinking approach ensures that customers receive not only quality products but also a superior shipping experience tailored to their active lifestyles.
Shipping Information
Economy Ground (7-10 Business Days)
Within the lower 48 States, orders are shipped for the most part UPS Basic or USPS. Orders with large items that we cannot ship with UPS are shipped via Truck. Items that are shipping Truck will default to the Economy or Expedited Ground shipping method during checkout.
Expedited Ground (3-5 Business Days)
Within the lower 48 States, orders are shipped for the most part UPS Ground. Orders with large items that we cannot ship with UPS are shipped via Truck. Items that are shipping Truck will default to the Economy or Expedited Ground shipping method during checkout.
Express (2-3 business days)
All 50 states ship 2nd day air
USPS Priority Mail
U.S. Territories (Puerto Rico, Virgin Islands, Guam, etc.) orders are shipped USPS Priority Mail.
APO / FPO orders are shipped USPS Priority Mail.
USPS Express Mail
U.S. Territories (Puerto Rico, Virgin Islands, Guam, etc. ) orders are shipped USPS Express Mail.
INTERNATIONAL
Shipping windows are estimates and delivery dates cannot be guaranteed. You will be given estimated delivery days at the time of checkout based on your selected destination country and the shipping methods available for the items in your shopping cart. While UPS is typically a faster method, we can never guarantee delivery dates for international packages, as we have no control whether Customs will hold up a package or not.
*BRAZILIAN CUSTOMERS- changes in BrazilÆs customs procedures have resulted in packages being held in customs for up to 120 days.
Ground to Canada (Includes Duties & Taxes)
Ground Shipments to Canada are shipped via UPS Canada Standard. Typical transit time is 2-10 business days. The shipping charge by Sports Unlimited includes all Canadian taxes, duties and fees.
Express to Canada (Includes Duties & Taxes)
Express Shipments to Canada are shipped via UPS Worldwide Saver. Typical transit time is 1-2 business days. The shipping charge by Sports Unlimited includes all Canadian taxes, duties and fees.
USPS International Priority Mail
International Shipments other than to Canada are shipped USPS International Priority Mail. Typical transit time is 6-10 business days. This shipping charge DOES NOT include taxes, duties and fees.
Packages shipping via USPS International Postal Service will arrive via the International Shipping Service Asendia and then transferred to your countryÆs postal service.
UPS Worldwide Expedited
International Shipments other than to Canada. Typical transit time is 3-5 business days. This shipping charge DOES NOT include taxes, duties and fees.
UPS Worldwide Express Saver
International Shipments other than to Canada. Typical transit time is 2-3 business days. This shipping charge DOES NOT include taxes, duties and fees.
P.O. Boxes
UPS does not deliver to PO boxes. Please make sure the shipping address includes a street address. When your order is received we validate your address with the USPS. If your address is not valid, we may email you to re-check to make sure the address was entered correctly.
As always, call us up or email us if you have additional questions!
Shipping
We love shipping you gear. And we want to get it right every single time. To easily find information about shipping, click the relevant links to the left or check out some of the questions we couldn’t quite find a place for in the Shipping Costs and Time sections. If you don’t see what you’re looking for, let us know! Our email and phone number are below.
Click here for free shipping and same day shipping details.
- Top Frequently Asked Questions
- What are my shipping options?
We offer many options. Visit our Shipping Methods page for more information.
- Where is my order shipping from?
Most items ship from our warehouse in Pennsylvania, not far from Philadelphia, but it depends on the item. We offer a variety of items on our website and are simply unable to stock everything here. Therefore, we ship some items from our suppliers’ warehouses.
- Can I pick my items up at the warehouse?
Since we no longer have a traditional store front, pick-ups aren’t really common practice. We used to offer a drive-thru window to our warehouse, but after the orders for a double whopper and fries started affecting productivity, we had to close that down too.If you live locally (Philadelphia, PA or the surrounding areas) or happen to be passing through our way, we can definitely arrange for you to pick up your order. Give us a call during regular business hours, Monday–Friday 8:30 AM-8:00 PM ET and Saturday 10:00 AM-5:00 PM ET, and place your order with us over the phone so we can arrange a pick-up date.
- I’m not going to be home when my order is delivered. Do I need to sign for it?
No, we don’t require you to sign for packages from us. Whether the package is left without a signature or not is left to the discretion of the driver.If the package is not left at your doorstep, there will be a note left at your door letting you know that they tried to deliver it. Depending on the item and the delivery service used, the note may give you a location where you can pick up your package.
UPS will only make 3 attempts to deliver the item to your door before it is returned to the warehouse. If this happens and your order needs to be reshipped, you may incur additional shipping charges.
- Can I refuse a package when my item is delivered?
You are free to refuse a shipment when it is delivered, however please be aware that doing so will result in additional shipping charges. You will be responsible for the shipping charges to and from your location, regardless of any “free shipping” benefits, as well as a re-stocking fee. Typically, it is easier for most customers to accept the package and do a proper return.Please note, that if you refuse an internationally shipped package that has been received by customs because you will not pay the tariffs or taxes, we will refund you the cost of the product after charging you for the shipping and additional fees required to return the package to us.
- Do you ship to APOs?
We do our absolute best to ship as many items as possible to APOs. There are some items on our site that, due to some shipping restrictions, can’t be delivered to an APO/FPO address. We always go the extra mile to get packages to our soldiers though. We are a proud supporter and volunteer for the Philadelphia Treats for Troops Initiative.
- What are my shipping options?
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Odlo thermal underwear – seventy years on the world market of sports thermal underwear
- Details
ODLO functional underwear is divided into four temperature levels according to the purpose: extra light, light, warm, extra warm. This classification simplifies the choice of the necessary thermal underwear, depending on the goals of training and weather conditions.
- X-LIGHT : keeps the body cool and dry. Very light sportswear made of breathable material for training in hot weather with air temperatures above +15 degrees. Thanks to the high level of ventilation and moisture removal, you stay cool and dry throughout your workout.
- LIGHT : for any use. Optimum comfort in any situation and in any weather. Versatile sportswear throughout the year. The clothing has a thin, but strong and elastic structure, perfectly copes with a high amount of moisture on the surface of the skin, and dries quickly.
- WARM : the best protection against the cold. The Warm series of functional underwear has excellent thermal insulation, which allows you to keep your natural body temperature even in cold weather. Great for all kinds of winter activities at air temperatures from 0 to -15 degrees.
- X-WARM : extra warmth in extreme cold. Sports underwear for extremely cold weather from -15 degrees. Thanks to special inserts, underwear from the X-Warm series reliably and gently protects the most cold-sensitive parts of the body from hypothermia. Linen has a high level of moisture removal and allows you to keep a feeling of dryness and comfort.
The optimum temperature ranges for the various ODLO thermal underwear lines are shown in the figure below.
Design meets function. ODLO EVOLUTION provides a unique level of comfort. The new generation of 100% high-tech materials has a universal application in the creation of men’s and women’s clothing for sports in all weather conditions.
ODLO EVOLUTION is the perfect synthesis of “zone functions”, the most innovative design concept and dynamic simulation for sports. Different parts of the human body heat up differently during muscular activity. There are areas that require the removal of excess heat, other areas, on the contrary, require protection from hypothermia. All this is taken into account when developing the design of ODLO EVOLUTION thermal underwear. During physical activity, different parts of the body have different range of motion. The most mobile areas, for example, in the area of the joints of the arms and legs, require the greatest freedom of movement. This is achieved through a special anatomical cut and the use of highly elastic materials. Anatomical differences in the structure of the male and female bodies are also taken into account, which is reflected in the design of male and female models of thermal underwear.
Combining modern fiber and material developments, a high-tech manufacturing process and uncompromising quality requirements, ODLO delivers 100% functionality, 100% performance, 100% comfort.
The picture below shows Odlo’s “Zone Functions”:
- “Thermoregulation”: Warms or cools in specially integrated climate zones for the perfect feel and more sportsmanship.
- “Free movement”: Unrestricted freedom of movement thanks to a seamless finish and maximum elasticity.
- “3D fit”: 100% fit for different male and female anatomy.
Models of thermal underwear EVOLUTION, depending on the purpose, are divided into:
- ODLO EVOLUTION LIGHT is a universal thermal underwear with zones of a seamless design, providing complete freedom of movement and optimal level of thermoregulation in moderately cold weather. The composition of the fabric is polyester (75%), polyamide (19%) and elastane (6%).
- ODLO EVOLUTION WARM is a cold-weather thermal underwear with seamless zones for freedom of movement, muscle support and optimal thermal regulation in temperatures around zero degrees and below. The composition of the fabric is polyester (60%), polyamide (19%) and elastane (21%).
- ODLO EVOLUTION X-WARM is a thermal underwear for extreme winter conditions, providing freedom of movement and protection against hypothermia at extremely low air temperatures. The composition of the fabric is polyester (76%), polyamide (20%) and elastane (4%).
ODLO REVOLUTION – thermal underwear with natural merino wool.
For a long time, ODLO thermal underwear has only been produced using synthetic fabrics, predominantly polyester-based microfibers. Synthetic fabrics have their undeniable advantages, their threads do not absorb moisture, which is quickly removed to the outer layer and evaporates there, so that the body remains dry. Six fine wool merino sheep have the same properties, in addition to everything, it also has pronounced antibacterial properties. The combination of polyester and six into a single whole made it possible to create a fundamentally new line of thermal underwear ODLO REVOLUTION.
Models of REVOLUTION thermal underwear, depending on the purpose, are divided into:
- ODLO REVOLUTION LIGHT – universal thermal underwear made of polyester with the addition of natural merino wool. Effectively removes moisture from the body, and also provides an optimal level of thermoregulation in moderately cold weather. The composition of the fabric is polyester (80%), merino wool (20%). Fabric density — 145 g/sq.m.
- ODLO REVOLUTION WARM is a cold-weather base layer made of polyester with natural merino wool. Effectively removes moisture from the body, and also provides an optimal level of thermoregulation at air temperatures of about zero degrees and below. The composition of the fabric is polyester (55%), merino wool (45%). Fabric density — 165 g/sq.m.
- ODLO REVOLUTION X-WARM is thermal underwear for extreme winter weather conditions, providing protection against hypothermia at extremely low air temperatures, as well as additional warming of body areas that are especially sensitive to cold. The composition of the fabric is polyester (55%), merino wool (45%). Fabric density — 220 g/sq.m.